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Lucid

Lucid Software

Reviews from AWS customer

3 AWS reviews

External reviews

7,679 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Noel M.

I Love Lucid Visual Collaboration Suite so much.

  • November 07, 2025
  • Review provided by G2

What do you like best about the product?
We use Lucid Visual Collaboration Suite as a collaboration tool and it's great for enabling our teams to work together to understand complex problems remotely on a shared board. I like how it makes use of drag and drop flowcharting approach which has made the process of creating process maps a lot easier, faster and effective.
What do you dislike about the product?
In my experience, i haven't yet experienced any challenges while using Lucid Visual Collaboration Suite so there's nothing to dislike about it.
What problems is the product solving and how is that benefiting you?
We use Lucid Visual Collaboration Suite as our source to ensure we are on time and tracking towards completion. It makes collaboration when process mapping a lot effective.


    James L.

Quick insertion of templates and shapes make diagramming very easy

  • November 06, 2025
  • Review provided by G2

What do you like best about the product?
It’s got enough templates to help me start and finish my diagrams. There are also many shapes that I can easily drag here and there to achieve what I want.
What do you dislike about the product?
For me, the functionality is quite sufficient and it offers really professional options for creating diagrams of choice.
What problems is the product solving and how is that benefiting you?
Most of my existing library of Lucid drawings are used to clarify roles and responsibilities across different functions to avoid confusion about task ownership.


    Will H.

Effortless Visual Planning and Easy Collaboration

  • November 06, 2025
  • Review provided by G2

What do you like best about the product?
It makes visual project planning and documentation easy to compose and arrange, as well as share and collaborate on.
What do you dislike about the product?
There are a limited number of shapes and templates available. Common templates can be useful, but more detailed ones could be helpful for other applications.
What problems is the product solving and how is that benefiting you?
It makes it easy to make wireframes of analytical dashbaords for quick drafts and review.


    Demitrius G.

User-Friendly with Powerful Floorplan Tools

  • November 06, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate the user-friendliness of the Lucid Visual Collaboration Suite, which makes it a breeze to use for my personal projects. Its intuitive design significantly reduces the time I spend on tasks, making my workflow more efficient. I find the platform very engaging, almost everything about it stands out to me. Specifically, the floorplan tools are remarkably useful, with features like copy and paste, grouping, and wall building enhancing my project experience. The setup was seamless, which I would rate a 10 out of 10, demonstrating its straightforward and hassle-free initial installation process.
What do you dislike about the product?
I find the variety of floorplan items limited, hindering my ability to create diverse designs. More options, like curved walls and different types of doors, would greatly improve the experience and functionality for my projects.
What problems is the product solving and how is that benefiting you?
I find the product makes my projects less time-consuming and appreciate the user-friendliness and versatile floorplan tools.


    Darian D.

Empowers Real-Time Collaboration with Easy Integration

  • November 06, 2025
  • Review provided by G2

What do you like best about the product?
I find the Lucid Visual Collaboration Suite to be remarkably intuitive, which greatly facilitates my workflow. The extensive documentation available is extremely helpful in guiding me to seamlessly bring my ideas into the tool, ensuring that I effectively utilize all its features. The enterprise support team stands out impressively as the best I have worked with, providing a reliable backbone of assistance whenever I encounter challenges. The suite's ability to integrate smoothly with other platforms like the Atlassian Suite and Google enhances its utility in documentation and process workflows. The tool’s real-time engagement capabilities enrich interactive planning and design thinking sessions, significantly boosting my productivity. The initial setup of the Lucid Visual Collaboration Suite was straightforward, which made transitioning to using its full capabilities an effortless experience.
What do you dislike about the product?
Nothing comes to mind
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for real-time engagement, AI-driven diagramming, and integrating with platforms like Atlassian, Google Slack, enhancing visual collaboration, process documentation, and agile planning.


    Katherine T.

Lucidchart: Essential Diagramming Tool That Elevates Team Collaboration and Understanding

  • November 06, 2025
  • Review provided by G2

What do you like best about the product?
I love the diagramming tool, it has been so helpful in my work in trying to identify existing processes to see where things can be improved. It's also been such a game changer when our team is putting together documentation around reports and data structure. It's so nice being able to be part of a team so that anyone can pick up the work to make updates or changes when necessary and have a shared team folder. We use Lucidchart multiple times a sprint, and the different features and helpful customer support team articles on new features are great.
What do you dislike about the product?
There's a small learning curve when getting started on which icons should be used for what, but I love the variety and am grateful for the different options to help differentiate steps or items.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite is helping us better explain processes, data structure and organizational hierarchy to others in a simpler, easier to digest way. It can be hard for our less technical users to visualize what we're planning on building or how things are structured since that's not their area of expertise, but being able to show them visually how we are planning things makes it so much easier for them to identify any possible changes needed.

My work email is katherine.toepke@utah.edu (since there's not another place to put this)


    Casey F.

Effortless Visual Collaboration Despite Minor Navigation Issues

  • November 06, 2025
  • Review provided by G2

What do you like best about the product?
I find the Lucid Visual Collaboration Suite incredibly beneficial for virtual teamwork, particularly in a remote working environment where sharing visual ideas is essential. I love how easy it is to modify visuals, add comments, export, and share documents, which significantly enhances collaborative efficiency. The Quick Tool option stands out for its utility in quickly accessing commonly used features, serving as a useful starting point for exploring tools I may not be familiar with. Also, the initial setup of the Lucid Visual Collaboration Suite was extremely straightforward, as I only needed to use the enterprise account login provided by my company, allowing me to begin using the product immediately.
What do you dislike about the product?
I find it sometimes hard to navigate around a page. On occasion when I am trying to move around the page, I accidentally select something in my visual and it moves instead. In addition, when I am screen-sharing, the text on the page can be hard to read, it seems like I am either too zoomed in to see the full visual, or I have to zoom too far out and the text cannot be read. I don't currently use the Lucid Visual Collaboration Suite with any other tools, but I would like to integrate it with Jira.
What problems is the product solving and how is that benefiting you?
I use the Lucid Visual Collaboration Suite to facilitate remote team collaboration, offering a virtual space for visual idea sharing and brainstorming, solving the problem of lacking physical collaboration spaces.


    Tressa F.

Effortless Collaboration and Intuitive Design

  • November 06, 2025
  • Review provided by G2

What do you like best about the product?
I really appreciate how easy the Lucid Visual Collaboration Suite is to use. It simplifies the process of creating and sharing workflows with my team, making collaboration on projects much more efficient. I enjoy the ease with which I can share information, which fosters a collaborative environment. The ability to effortlessly integrate with other platforms is another feature I find particularly valuable, as it enhances the software's versatility in fitting seamlessly into our existing workflows. Additionally, I find that it significantly speeds up my work processes, allowing me to accomplish tasks faster. Overall, the software's user-friendliness and integration capabilities stand out as major advantages.
What do you dislike about the product?
I wish the Lucid Visual Collaboration Suite could integrate with Figma a little better.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to create workflows, share with the team, and collaborate on processes, facilitating understanding of complex tasks. It helps me run design workshops, aligns everyone effectively, and speeds up work through easy sharing and integration with other platforms.


    Nachiket D.

Awesome team collaboration software!

  • November 06, 2025
  • Review provided by G2

What do you like best about the product?
Amazing tool to generate diagrams/flowcharts (Lucidchart) and share with the team. We also use it (Lucidspark) for running our team retrospectives.
What do you dislike about the product?
User experience on tablets could be improved. Would be awesome to see a seamless experience between something started on a desktop, and being iteratively worked on say an iPad
What problems is the product solving and how is that benefiting you?
Helps us visualize flows easily, generate diagrams effectively.


    Nancy H.

LVCS: Empowers Data Visualization for Better Business Decision Making

  • November 06, 2025
  • Review provided by G2

What do you like best about the product?
How I am able to effectively create diagrams and flowcharts that enables me to visualize data when making business decisions is one of the greatest things ever about Lucid.
What do you dislike about the product?
The blockage that I was experiencing of logging to Lucidchart and Lucidspark iOS applications is no more since I upgraded to the enterprise tier.
What problems is the product solving and how is that benefiting you?
Visualizing strategies and objectives in my business has been at par for 24/7 with Lucid Visual Collaboration Suite.