What do you like best about the product?

The things that I live about the use of Lucid Chart wide range of shapes, ease of use, and the fact that its free is the cherry on top.

What do you dislike about the product?

The things that I disliked about the Lucid Visual Collaboration Suite is hard to implement complex diagrams and I found it finicky to implement some of the diagrams that I had used for my products.

What problems is the product solving and how is that benefiting you?

It solves me finding random software to implement my ideas for my business and projects.

What do you like best about the product?

Lucid Visual Collaboration Suite provides an easy to use and understand interface with a lot of templates to get you started with strong visual collaboration quickly. It's a great online diagramming software that is very easy to use and has collaborative features for remote or global teams. Lucid Visual Collaboration Suite has greatly streamlined our business processes and addressed several key challenges.

What do you dislike about the product?

It can take users a bit to get used to the zoom and scroll interface but i wouldn't change it.

What problems is the product solving and how is that benefiting you?

Lucid Visual Collaboration Suite allows me to map out complex processes step-by-step, facilitating better communication within our team. It has addressed critical business problems related to communication, project management and organizational transparency, making it an essential asset for our organization's success.

What do you like best about the product?

The containers and conditional formatting controls are intuitive and performance of the application is quite fluid making the end result of my diagramming efforts to be quite beautiful.

What do you dislike about the product?

I did not experience any issue using this application and its makes it very easy for me to transform my ideas into diagram representation.

What problems is the product solving and how is that benefiting you?

Very good for creating flowcharts, diagrams and organizational structures that enable to to demonstrate strategic planning and accountability across the organization.

What do you like best about the product?

Lucid Visual Collaboration Suite enables colleagues to visually learn and adapt to the rhythm of the process. It dynamically reduces the problem of audit issues, regulatory issues and problem hearsays. It creates canvas of how you want a process to look like or even how the existing one could be improved. Additionally, i like how it provides a comprehensive tool for us to tackle all of our internal and external interactions with a visual display that helps to chart towards a common goal.

What do you dislike about the product?

There is nothing specific. Lucid Visual Collaboration Suite does everything well for our purposes.

What problems is the product solving and how is that benefiting you?

Lucid Visual Collaboration Suite has been very smooth for explain how our other processes work and breaking down the logical flow of complex ideas when we work with our clients. Every day we find new uses and it seems like Lucid is constantly releasing new features and functionality to help work together.

What do you like best about the product?

I like that the Lucid Visual Collaboration Suite feels natural and intuitive, much like standing in front of a whiteboard. This distinct experience sets it apart from other diagramming applications I have used. Additionally, the ease of initial setup with the software stands out as one of its best features, making it convenient to start using quickly without any hassle. Overall, I generally like it and appreciate its functionality.

What do you dislike about the product?

I sometimes wish there were more general shapes to use.

What problems is the product solving and how is that benefiting you?

I use Lucid Visual Collaboration Suite to solve complex project problems requiring collaboration, ensuring everyone is on the same page, and explaining complicated topics to large groups.

What do you like best about the product?

From the extensive collection of icons and connectors they offer, I always manage to find just the right fit each time for my diagrams, and the quick toolbar allows drag and drop enabling me to build diagrams rapidly and with minimal effort.

What do you dislike about the product?

Text editing could be improved to make it way more efficient than it currently is. Having to individually work each text input takes some time.

What problems is the product solving and how is that benefiting you?

Visually representing the flow of resources between the organization and our different partners which helps identify any gaps in the service delivery process.

What do you like best about the product?

First, i must disclose that i love Lucid Visual Collaboration Suite. I use it for flowcharts, electrical schematics, orgchats and one-line drawings. I like how it helps to give a visual view for what we will eventually create and what your audience will be seeing. Lucid Visual Collaboration Suite is very helpful for various tasks needed within a professional workplace.

What do you dislike about the product?

There has been an issue with images in which it won't show properly.

What problems is the product solving and how is that benefiting you?

Lucid Visual Collaboration Suite makes it super easy to draft workflows, manage operational tasks and set up approval logic within the organization. Collaboration with other employees helps to streamline the process of building out different charts.

What do you like best about the product?

Lucid Visual Collaboration Suite makes teamwork effortless. The real-time collaboration features are outstanding, multiple users can edit and comment on the same diagram simultaneously without lag. The integration with Google Workspace, Microsoft Teams, and Jira helps maintain smooth workflow continuity. I also appreciate the variety of professional templates and the intuitive drag-and-drop interface, which allows anyone to visualize complex systems, architectures, or workflows quickly. The version control and revision history are also extremely helpful when working with distributed teams. Lucid Visual Collaboration Suite makes teamwork effortless and very intuitive. The interface is easy to learn even for non-technical users, so onboarding the team and rolling it out across the organization was straightforward. We now use it almost every day for brainstorming, process mapping, and system/architecture diagrams.
I especially like the rich set of templates and advanced features (layers, data linking, comments, presentation mode, and Lucidspark boards) that let us move from rough ideas to clean, professional diagrams in one place. The integrations with tools like Google Workspace, Microsoft Teams, Jira, and Slack make it feel like a natural part of our existing workflow. Whenever we’ve needed help, Lucid’s documentation and support have been responsive and clear. Overall, it gives us a powerful, easy-to-use hub for visual collaboration. Lucid Visual Collaboration Suite makes teamwork effortless from both a user and implementation perspective. The interface is very intuitive, so our team picked it up quickly with minimal training, and rolling it out across the organization was straightforward, setting up workspaces, permissions, and integrations only took a short time. The real-time collaboration features are outstanding: multiple users can edit and comment on the same diagram simultaneously without lag, which we now rely on almost daily for brainstorming, process mapping, and system/architecture diagrams.
I also appreciate the variety of professional templates and the drag-and-drop editor, which make it easy for anyone to visualize complex systems or workflows quickly. The rich feature set (layers, data linking, comments, presentation mode, and Lucidspark boards) helps us move from rough ideas to polished deliverables in one place. Integrations with tools like Google Workspace, Microsoft Teams, Jira, and Slack fit smoothly into our existing workflow, and whenever we’ve needed help, Lucid’s documentation and support have been responsive and clear. Overall, it’s a powerful, easy-to-use, and easy-to-implement hub for visual collaboration.

What do you dislike about the product?

The main downside of Lucid Visual Collaboration Suite is that its rich feature set can sometimes feel overwhelming for new or occasional users. There are many advanced options spread across different menus, so it takes a bit of time and practice before everyone feels fully comfortable, especially in teams that don’t use it every day.

From an implementation and integration standpoint, the initial setup of permissions, SSO, and connections to tools like Jira or Slack can require some admin effort and coordination with IT. A few of the deeper integrations and advanced admin controls are also tied to higher-tier plans, which may be a limitation for smaller teams. When diagrams become very large or include many layers and objects, the performance in the browser can slow down slightly, and working offline is not really an option, so a stable internet connection is essential. None of these are deal-breakers, but they are areas where the experience could be smoother given how frequently we rely on the tool.

What problems is the product solving and how is that benefiting you?

Lucid Visual Collaboration Suite solves the challenge of disconnected communication and lack of visual clarity across distributed teams. Before adopting it, brainstorming, process documentation, and system design discussions were often fragmented across different tools and formats. Now, everything happens in one shared, visual workspace where everyone can contribute in real time.

It helps us align faster during planning sessions, architecture reviews, and project updates by turning abstract ideas into clear, structured diagrams that everyone understands. The integrations with Google Workspace, Microsoft Teams, Jira, and Slack ensure that our visual documentation stays connected to daily workflows, reducing context switching and email back-and-forth.

As a result, our team collaboration and decision-making have become much more efficient — meetings are shorter, documentation is more consistent, and onboarding new members is faster because all visual materials are organized and accessible in one place.

What do you like best about the product?

I love how the Lucid Visual Collaboration Suite offers a simple drag-and-drop interface, which makes crafting and organizing content intuitive and straightforward. This feature significantly enhances my workflow when creating organograms, as it allows for quick adjustments and the ease of use is unparalleled. Additionally, the out-of-the-box templates are excellent, particularly the organogram template, which has been incredibly beneficial for structuring client organizational charts efficiently. These templates save me a considerable amount of time and provide a professional finish to the visual documents I produce. Overall, the initial setup of Lucid Visual Collaboration Suite was very easy, making it accessible right from the start of my usage.

What do you dislike about the product?

I find the learning curve to modify data elements and some template elements a bit steep.

What problems is the product solving and how is that benefiting you?

I use Lucid Visual Collaboration Suite to create quick, clean organograms, benefiting from its simple drag-and-drop interface and excellent templates, though there's a learning curve for modifying data elements.

What do you like best about the product?

I enjoy using Lucid Visual Collaboration Suite because it allows me to streamline my ideas for stories, making it a valuable tool in my storytelling process. One of my favorite aspects is how it enables me to connect all my ideas for characters and plots, helping identify plot holes and visualize my narratives more clearly. I appreciate the flexibility it offers with features like floating text boxes that allow me to move and group my ideas easily, enhancing my creative workflow. Additionally, the drag-and-drop feature is intuitive and enjoyable to use, and the aesthetic aspect of the colorful interface adds to the overall pleasant experience. The setup process was also straightforward and easy, with no major issues encountered, which made getting started with the software a smooth process.

What do you dislike about the product?

Sometimes when I'm typing, the text gets deleted out of nowhere.

What problems is the product solving and how is that benefiting you?

I use Lucid Visual Collaboration Suite to streamline and connect ideas for my stories, helping me visualize plot holes and improving my storytelling process.