Sign in Agent Mode
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Lucid

Lucid Software

Reviews from AWS customer

3 AWS reviews

External reviews

7,679 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Sangeeta M.

Time-Saving Tool with Easy Diagramming

  • November 11, 2025
  • Review provided by G2

What do you like best about the product?
I love using Lucid Visual Collaboration Suite for creating technical diagrams and brainstorming design ideas. It excels at helping me clearly visualize complex designs and how services connect, which is far more intuitive than wading through dense documentation or code. The drag-and-drop feature is particularly invaluable, as it saves me a considerable amount of time and allows me to concentrate on the design process rather than getting bogged down by formatting issues. Additionally, the initial setup of the Lucid Visual Collaboration Suite was remarkably quick, allowing me to dive into my workflow without delay.
What do you dislike about the product?
Overall it works very well, but I'd like to see better diffing/version control. Something closer to git-style tracking would be beneficial so changes are easier to review and manage.
What problems is the product solving and how is that benefiting you?
I find Lucid Visual Collaboration Suite helps visualize complex designs and connections, simplifying design brainstorming and saving time with drag-and-drop features. This allows me to concentrate on design rather than formatting.


    Marketing and Advertising

Seamless Collaboration Made Simple

  • November 11, 2025
  • Review provided by G2

What do you like best about the product?
It makes teamwork effortless with real-time collaboration and clear visual mapping.
What do you dislike about the product?
It can feel slow and cluttered when handling large, complex projects.
What problems is the product solving and how is that benefiting you?
It solves communication gaps by visualizing ideas clearly, helping teams align faster and work more efficiently.


    Asher S.

AI Features Excel, Needs Improvement on Flowchart Resizing

  • November 11, 2025
  • Review provided by G2

What do you like best about the product?
I really appreciate the AI feature of the Lucid Visual Collaboration Suite. It made my job significantly easier by helping me to visualize my code as a flowchart, particularly for my computer science assignment. The tool's ability to transform complex coding concepts into easy-to-understand visual formats was incredibly beneficial. Additionally, I found that setting up the Lucid Visual Collaboration Suite was very easy, which made getting started with my project hassle-free. Overall, my positive experience with the tool is reflected in my willingness to highly recommend it to others, scoring it a 10 out of 10 in terms of likelihood to recommend.
What do you dislike about the product?
I was disappointed in the AI when it came to rescaling and resizing pieces of the flowchart because it was unable to follow my instructions.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for visualizing code as a flowchart, benefiting from its AI tool that simplifies my tasks.


    Civic & Social Organization

Lucid Visual Collaboration Suite: Enhancing Teamwork Through Visual Innovation

  • November 11, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate how Lucid Visual Collaboration Suite facilitates teamwork through real-time, visual collaboration.
What do you dislike about the product?
I dislike that Lucid Visual Collaboration Suite can sometimes feel slow or limited when handling large, complex projects.
What problems is the product solving and how is that benefiting you?
The Lucid Visual Collaboration Suite addresses the issue of disconnected teamwork by enabling real-time visual collaboration, allowing me to organize ideas, enhance communication, and work more efficiently with my team.


    Automotive

Highly Customizable and User-Friendly Experience

  • November 11, 2025
  • Review provided by G2

What do you like best about the product?
Its very user friendly and highly customizable as per the needs which makes it easier and quick to modify the templates accordingly based on the requirements.
What do you dislike about the product?
The premium features can be made available on a trial period basis in order to take an informed decision
What problems is the product solving and how is that benefiting you?
It helps me in quickly framing and visualizing thoughts into artefacts also for designing mockups and architectures


    David D.

Lucid Boosts Real-Time Collaboration and Productivity Effortlessly

  • November 11, 2025
  • Review provided by G2

What do you like best about the product?
I have using Lucid Visual Collaboration Suite since 2023 as a Game Developer from my previous organization. I like how it allows me to visually collaborate with colleagues which help boost productivity in real-time. Lucidchart allows me to create diagrams and flowcharts that ease visualization of business processes automatically.
What do you dislike about the product?
I have never come across any flaw while using Lucid Visual Collaboration Suite apart from lack of offline access on the Android Apps which isn’t a big issue though.
What problems is the product solving and how is that benefiting you?
The main benefit that I relish with Lucid Visual Collaboration Suite is collaborating visually with teams in one place.


    MARIELLE C.

Intuitive Interface and Real-Time Collaboration Boosts Engagement

  • November 11, 2025
  • Review provided by G2

What do you like best about the product?
I love using the Lucid Visual Collaboration Suite because of its intuitive interface combined with powerful collaborative features, making the creation of clear, professional-looking diagrams both quick and easy. As an educator, the ability to simplify complex IT concepts and visually demonstrate ideas to my students is invaluable. The suite’s real-time collaboration capabilities allow multiple users to contribute and edit simultaneously, greatly enhancing engagement and teamwork among students during lectures and group projects. This functionality fosters an interactive and dynamic learning environment where students can add their inputs, ask questions, and collaborate on projects in real time, thus boosting their participation and understanding. Additionally, the ease and speed of its initial setup allow both my students and me to dive right into creating and collaborating, eliminating downtime and enhancing productivity. Switching from Microsoft Visio to Lucid Visual Collaboration Suite was influenced by its more intuitive interface, real-time collaborative features, and cloud-based access, all contributing to a seamless experience.
What do you dislike about the product?
Complex diagrams with many elements can be difficult to navigate, especially on devices with limited processing power. Additionally, there is a learning curve for students who are new to visual collaboration tools, particularly when using some of the advanced features. Improving performance for larger projects and providing more beginner-friendly tutorials or templates could enhance the overall user experience.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to simplify complex IT concepts, enhance student engagement with interactive content, and provide real-time collaborative features for group projects and remote discussions.


    shashikant S.

Versatile and User-Friendly with Excellent Image Import

  • November 11, 2025
  • Review provided by G2

What do you like best about the product?
What stands out most about Lucid is how easy it is to get started. The implementation process was smooth and intuitive, requiring minimal onboarding time. Within a short span, our team was up and running, creating diagrams and collaborating without needing extensive training or support.
The user interface is clean and highly intuitive, which makes it easy to use frequently—even daily—for a variety of tasks like system design, process mapping, and brainstorming sessions. It’s become a go-to tool in our workflow, especially for cross-functional collaboration.
Another major plus is Lucid’s customer support. Whenever we’ve had questions or needed assistance, the support team has been responsive, knowledgeable, and genuinely helpful. Their documentation and learning resources are also top-notch, making it easy to explore more advanced features at our own pace.
Overall, Lucid strikes a great balance between power and simplicity, making it an indispensable part of our collaboration toolkit.
What do you dislike about the product?
While Lucid offers a powerful and intuitive platform for visual collaboration, there are a few areas where it could improve. One of the main drawbacks is performance—larger diagrams with many elements can sometimes cause the interface to lag, especially when multiple collaborators are editing simultaneously.
Additionally, while the tool integrates with many popular platforms, some integrations (like with Confluence or Jira) could be more seamless and customizable. There’s also a bit of a learning curve for new users unfamiliar with diagramming tools, particularly when trying to navigate advanced features or customize templates.
Lastly, the pricing structure might be a barrier for smaller teams or individual users, as many of the more advanced features are locked behind higher-tier plans.
Despite these points, the overall value and functionality of Lucid remain strong, and the platform continues to evolve with regular updates and improvements.
What problems is the product solving and how is that benefiting you?
Lucid helps us quickly visualize complex systems, making collaboration across teams seamless. It’s easy to implement, we use it daily, and their support is excellent whenever we need help.


    Deren E.

Great app for software

  • November 11, 2025
  • Review provided by G2

What do you like best about the product?
It is easy to work with my team to create software workflows.
What do you dislike about the product?
I don't like the occasional lag that occurs when working with my team. I would also like an easier way to share the lucid.app page to other collaborators.
What problems is the product solving and how is that benefiting you?
It helps me visualize and explain my data and work to my team.


    Real Estate

Effortless Flowchart Creation for Business Needs

  • November 11, 2025
  • Review provided by G2

What do you like best about the product?
This tool is incredibly easy to use and works wonderfully for creating flow charts tailored to business needs. Its user-friendly design means that no training is necessary to get started.
What do you dislike about the product?
The software would benefit from an easy way to insert company logos and export documents to PDF. Additionally, setting the default layout to A4 would be helpful.
What problems is the product solving and how is that benefiting you?
Customer journey and process flow visualisation