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Lucid

Lucid Software

Reviews from AWS customer

3 AWS reviews

External reviews

7,679 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Vijay K.

Easy & Advanced collaborative Lucid App

  • November 11, 2025
  • Review provided by G2

What do you like best about the product?
This tool is genuinely helpful for both novices and experienced users who want to create diagrams or process flow charts with ease, without requiring any prior experience. In fact, it saves a significant amount of time compared to other popular tools. As a member of a technical team, I often notice that engineers spend too much time struggling with diagrams, but this tool makes it much easier to navigate and complete tasks efficiently. With AI collaboration, i see its making more easy for users to take benefit of Lucid over other tools.
What do you dislike about the product?
There isn’t much I dislike. The main thing is that you need to be familiar with all the available options to make things easier for yourself.
What problems is the product solving and how is that benefiting you?
Time
Templates
AI collaboration is fantastic


    Charles K.

Robust And Outstanding Remote Team Collaboration Tool.

  • November 11, 2025
  • Review provided by G2

What do you like best about the product?
I use Lucid Visual Collaboration Suite for architecture diagrams, business process flow diagram and organization charts and it works pretty well. It is appropriate in any scenario where visual representation is needed to convey or present abstract concepts or future ideas yet to be created. Also, it provides a very flexible diagramming tool that helps teams focus focus more on the content than worrying about the tool.
What do you dislike about the product?
We have been using Lucid Visual Collaboration Suite for about 5 years now and there is nothing to dislike about it.
What problems is the product solving and how is that benefiting you?
We needed a tool that will make it simple to showcase how processes are done from the beginning to the end, and Lucid Visual Collaboration Suite is the best choice. It's a great tool to have team members collaborate and generate brainstorming sessions.


    Telecommunications

Intuitive Diagramming Tools That Are Easy to Learn

  • November 11, 2025
  • Review provided by G2

What do you like best about the product?
The easy to use diagramming tools - very intuitive and easy to learn.
What do you dislike about the product?
At times it wasn't as evident which Lucid product to use.
What problems is the product solving and how is that benefiting you?
Laying out the customer journey for our reverse logistics team(s) and then identifying pain points to improve and where we can do a better job of streamlining the process.


    Telecommunications

AI Prompts and Autoformat Make This a Standout Tool

  • November 11, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate the AI prompts and the autoformat feature, as they help me save time.
What do you dislike about the product?
I truly enjoy using this tool and appreciate all of its features.
What problems is the product solving and how is that benefiting you?
The software's ability to generate and visualize SOPs is quite useful. It streamlines the process and makes it easier to understand and manage standard operating procedures.


    Patrick F.

AI-Powered Visual Flowcharting at Its Best

  • November 11, 2025
  • Review provided by G2

What do you like best about the product?
I really like how Lucid Visual Collaboration Suite leverages AI capabilities for editing, generating, and fine-tuning visualizations. The AI features significantly streamline the process of creating flow charts, which saves me a lot of time. It's particularly beneficial for me to start a chart from scratch efficiently and then easily edit it afterward. The ease of creating process flow charts also allows me to compile complex process points into clear and comprehensible visual representations effortlessly. Additionally, the intuitive setup of the software contributed to a straightforward initial experience, making the entire tool extremely user-friendly.
What do you dislike about the product?
I would say more AI functionality. Everything works fine currently, but adopting more AI capabilities would benefit the product immensely.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to compile process points into visual flow charts easily, saving time with AI-assisted creation and editing.


    Alex K.

Creating Complex Charts And Diagrams Made Easy With Lucid Visual Collaboration Suite.

  • November 11, 2025
  • Review provided by G2

What do you like best about the product?
Anytime we need to collaborate on complicated topics, we use Lucid Visual Collaboration Suite. It is a solid platform that is super easy to use and has a great support team. It is flexible and available, whether i am at home or in office. I like how it makes it quick and easy to build high quality, easily readable and professional diagrams that are uniform across the team.
What do you dislike about the product?
The only challenge is that data linking and formulas can be buggy, need to be re-created sometimes.
What problems is the product solving and how is that benefiting you?
When you need a tool that fosters easy collaboration and allows you to build complex technical diagrams and workflows quickly and easily, Lucid Visual Collaboration Suite is the real deal. We plan out processes such as workflow and marketing plans, and then use Lucid Visual Collaboration Suite to present the plans and execute them.


    Devon R.

Effortless Process Visualization and Collaboration

  • November 11, 2025
  • Review provided by G2

What do you like best about the product?
I use Lucid Visual Collaboration Suite for documenting processes within our supply chain network, and it effectively answers crucial business questions about changes and differences. I absolutely love the intuitive nature of the tool, which makes answering queries straightforward. The layer feature stands out for its ability to allow multiple teams to display project dependencies in an easily understandable format, facilitating seamless collaboration sessions. The extensive variety of shapes and containers provided is another aspect I appreciate, as it caters to nearly every scenario. Even in rare cases where a specific shape isn't available, Lucid Visual Collaboration Suite is likely to include it in future updates. This richness of options aids in creating a clearer understanding of processes, beyond just what's visible on-screen. Additionally, I find it easy to integrate with other tools like Atlassian products such as Jira and Confluence, making it very handy. The initial setup was effortless, requiring just a simple drop of data followed by minor adjustments. Overall, Lucid Visual Collaboration Suite meets all my expectations, enabling me to perform my role successfully without any need for improvements.
What do you dislike about the product?
Not applicable, Lucid is great.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for documenting processes in our supply chain, answering 'what' questions with its intuitive tools, and enabling efficient collaboration through its layer feature and diverse shape options.


    Jayasimha B.

Seamless Visualization for Students

  • November 11, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate Lucid Visual Collaboration Suite for its ease of handling and user-friendly interface, which makes it extremely accessible for someone like me who uses it primarily for studying in my MSc Engineering Management program. The software's capability to effectively visualize organizational structures, create project management flowcharts, and produce systems engineering and network diagrams greatly aids in my academic work. Additionally, the pre-made templates are a fantastic feature that saves me time and energy, making my workflow much more efficient. The initial setup was impressively straightforward; logging in was all it took, and its intuitive nature allowed me to start using it immediately. Furthermore, I rate it a perfect 10 out of 10 and have already recommended it to a friend, which speaks to my overall satisfaction and trust in the product.
What do you dislike about the product?
The subscription is a bit pricey, especially for students. If there was a student-friendly pro subscription, it would be immensely helpful.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for visualizing organization structures, project management, and systems engineering diagrams. It simplifies my studies with a user-friendly interface and pre-made templates, saving time and energy.


    William Patrick P.

Provides Real-Time Share Teamwork Access on a Unified Visual Canvas

  • November 11, 2025
  • Review provided by G2

What do you like best about the product?
Essentially this is a great suite. It enables real-time shared teamwork updates on a single visual canvas.
What do you dislike about the product?
Limited offline functionality. If I lose internet, I can work on my document.
What problems is the product solving and how is that benefiting you?
Online diagraming and whiteboard functionality for remote employees who live all over the world.


    Saurav J.

Effortless Data Migration and Daily Usability

  • November 11, 2025
  • Review provided by G2

What do you like best about the product?
Ease of use as it helps us to migrate existing data from MS Visio. The features are good and we use it almost every day. It is easy to implement.
What do you dislike about the product?
Nothing as of now. Based on how much I have used it, it looks promising.
What problems is the product solving and how is that benefiting you?
Helping in defining processes for various factions