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Lucid

Lucid Software

Reviews from AWS customer

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External reviews

7,198 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Sunny S.

Transforms Team Collaboration with Seamless Integration

  • November 12, 2025
  • Review provided by G2

What do you like best about the product?
The most impressive aspect is how it transforms both ideation and design execution, removing obstacles in communication and documentation. The smooth integration between the virtual whiteboard (Lucidspark) and professional diagramming (Lucidchart) makes it easier for teams to get started, which helps lower the initial learning curve.
What do you dislike about the product?
At times, I notice performance issues when working with large-scale projects or diagrams that manage substantial amounts of information. To improve efficiency and streamline repetitive tasks, I strongly suggest incorporating AI-assisted automation for both the creation and maintenance of diagrams.
What problems is the product solving and how is that benefiting you?
Since we started using it, we have seen a notable decrease in the time required for planning and documentation. The Suite offers visual transparency and real-time collaboration tools that are crucial for effectively managing, optimizing, and communicating the complexities of both our daily tasks and long-term strategies.


    Talha A.

Intuitive flow and clarity to design quite specific product lifecycle workflow diagrams

  • November 12, 2025
  • Review provided by G2

What do you like best about the product?
It allows me to create lucid charts that capture the essence of the logic of a process. I like the fact that arcs drawn from one object to another are drawn such that they join easily and lead to a fluid flow of the diagramming process.
What do you dislike about the product?
The amount of features and elements to select is huge and probably there are some that I don’t need. But this is just my case and nothing much that I dislike.
What problems is the product solving and how is that benefiting you?
I use Lucid to map information flow between researchers, data managers, and manufacturing teams to support an efficient product development process.


    John M.

Lucid visual collaboration suite: Great process mapping tool.

  • November 12, 2025
  • Review provided by G2

What do you like best about the product?
Lucid visual is a great application to visualize and communicate complex ideas. The application enhances cross team collaboration in a very great way. Lucid platform has made it easy to share ideas,create flow diagrams and activity diagrams. The web based interface is awesome and Lucid application has many templates that can be used to create any type of flowcharts.
What do you dislike about the product?
More customization options would be much better.
What problems is the product solving and how is that benefiting you?
Lucid visual offers a unique experience for planning large complex processes. There alot of tutorials to get started using Lucid visual application. It's aslo easy to setup and customer support is reliable.


    Melvin K.

Endless Layout Options and Crisp Icons Elevate Diagramming

  • November 11, 2025
  • Review provided by G2

What do you like best about the product?
The layouts are almost limitless with lots of icons, lines, shapes, and I am also provided with loads of templates to aid the quality of my diagramming work which are highly modifiable depending on my own measurements.
What do you dislike about the product?
The design capabilities of Lucid are excellent though some users may need a bigger period to get familiar with the features and tricks.
What problems is the product solving and how is that benefiting you?
It is easy to create flows and drawings for my projects laying out communication and resources distribution steps leading to smooth project delivery.


    Georgie Z.

Solid layout and versatile stencils to lay out flowcharts quickly

  • November 11, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use tool with a wide variety of available stencils to help you rapidly create flowcharts. The functionality and reliability of the application are great and I like the fact that I can easily arrange shapes to make my flowcharts look great.
What do you dislike about the product?
This is a tool I was able to pick up quickly and use to create flowcharts without any issue. Nothing I would say is the downside of this tool right now.
What problems is the product solving and how is that benefiting you?
Creating diagrams of marketing funnels that show how clients move toward conversion has really been of great help in planning content posting and ensuring consistency in customer service.


    Hospital & Health Care

Fun Warm-Ups and User-Friendly Experience

  • November 11, 2025
  • Review provided by G2

What do you like best about the product?
Ease of use and the fun warm-up exercises. Great customer support and learning resources.
What do you dislike about the product?
Users can struggle and my company makes it hard to work with people outside my organization.
What problems is the product solving and how is that benefiting you?
Primarily whiteboard for virtual collaboration


    Mai A.

Intuitive Tool for Visual Collaboration

  • November 11, 2025
  • Review provided by G2

What do you like best about the product?
I find the Lucid Visual Collaboration Suite to be incredibly intuitive to use, making it an ideal tool for visualizing our processes, maintaining org charts, and managing other departmental documentation. The ease with which I can share work with colleagues enhances collaboration across the team significantly. Being a web-based platform, Lucid Visual Collaboration Suite offers great accessibility, allowing me and my team to access it from anywhere without the need for specific installations or compatibility checks. The initial setup was surprisingly easy, which facilitated a smooth transition from our previous tool, Visio. Overall, these features simplify our workflow and contribute to more efficient project management.
What do you dislike about the product?
When I join a collaboration on Lucid Visual Collaboration Suite, I don't see my own arrow and where I'm navigating to.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for visualization of processes, org charts, and documentation. It's intuitive, easily shared, and web-based, simplifying our workflow.


    Computer Software

All-in-One Solution for Streamlined Workflows

  • November 11, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate how this application brings together the whole work process into one place.
What do you dislike about the product?
The software comes with a steep learning curve, and its free version has several limitations.
What problems is the product solving and how is that benefiting you?
It allows me to collaborate and map out an entire work process in a single application.


    Thashmika S.

Powerful with lines and objects that connect smoothly to form a diagram

  • November 11, 2025
  • Review provided by G2

What do you like best about the product?
The default shapes are nice and clean and it is easy to center and line up objects using its very smart alignment tools making it simple to create any kind of diagram which is amazing.
What do you dislike about the product?
I don’t really have any issues with the software its just that you need a large monitor to make it easier to work on your diagrams.
What problems is the product solving and how is that benefiting you?
It makes creating diagrams of complex systems fairly easy ensuring we have optimal sightlines around power distribution centers, audio flow, and accessibility routes.


    Victor W.

Used Lucid Visual Collaboration Suite For 6+ years and i still love it.

  • November 11, 2025
  • Review provided by G2

What do you like best about the product?
I use Lucid Visual Collaboration Suite to create process maps and ERD's to help my team and our clients to get a clear understanding of their system. The process charts we create help to maintain consistency for each department. It is well organized and has great instructional courses to learn how to use it efficiently.
What do you dislike about the product?
Lucid Visual Collaboration Suite is a great platform. I can't recall anything that disappointed me while using it.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite is a great way to create visual representation for that process that can then be used to train new hires or express the process to executives and other departments. It makes designing the diagrams for Program Increment Planning simple for any user to perform.