Lucid
Lucid SoftwareExternal reviews
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Diagramming made easy
What do you like best about the product?
It is simple to create diagrams to show to non technical folks. I can also get feedback on my diagrams as needed.
What do you dislike about the product?
Nothing at this time. It is meeting my needs.
What problems is the product solving and how is that benefiting you?
It helps me explain complex processes and mapping in an easy to understand way.
Effortless Collaboration with a Few Hiccups
What do you like best about the product?
I love using the Lucid Visual Collaboration Suite for creating architecture diagrams and keeping cross-team discussions organized, which has become my go-to space for aligning everyone on complex technical decisions. I appreciate how it solves the problem of keeping complex system ideas scattered across documents and chats by visualizing everything in one place. This makes it much easier for my team to stay aligned and avoid miscommunication during technical planning. What I like most is how effortlessly it lets everyone contribute to the same canvas without becoming chaotic. The real-time collaboration feels smooth, allowing my team to sketch out ideas together without waiting for hand-offs, see updates instantly, and reach decisions much faster. Additionally, the templates are incredibly helpful because I don’t have to start from a blank page; they bring structure to things like user flows or system diagrams, saving a lot of setup time and keeping our work consistent across projects. The initial setup process was also very easy. I was able to create an account and start building diagrams within minutes, and most of the tools felt intuitive right away, so there was minimal learning curve.
What do you dislike about the product?
One thing that could be improved is performance on really large boards. They sometimes start to feel a bit sluggish during heavy team sessions. I also wish the permissions controls were a bit more granular so it was easier to manage who can edit what on complex diagrams.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to organize cross-team discussions and decisions. It consolidates complex system ideas visually, enhancing team alignment and preventing miscommunication. The real-time collaboration and templates save setup time, allowing swift decision-making and maintaining consistency.
Latest Diagramming Capability with Very Practical Tools and Infinite Whiteboard
What do you like best about the product?
It is practical and has many diagramming tools and I like the infinite whiteboard because it makes it even easier for to create the diagrams. Its so simple to click a shape to instantly add it and connect additional shapes to keep my diagram flow moving. In addition to its tools there is excellent technical support when needed.
What do you dislike about the product?
There’s nothing that I dislike its the most intuitive diagram platform out there to produce final products that look very professional.
What problems is the product solving and how is that benefiting you?
The multiple flowchart templates allows me to complete different projects and document processes with this platform. It also helps put customer activities in a diagram to track service delivery at every touchpoint.
Great ease of pictorial idea representation through robust diagrams
What do you like best about the product?
The containers, lines, shapes, and the ability to search images across the web to add to my document lets me efficiently create flow charts, data flow diagrams and much more for my current project.
What do you dislike about the product?
No bad experiences and Lucid has always worked doing better in this area than many other similar tools.
What problems is the product solving and how is that benefiting you?
The clear, professional diagrams I create with Lucid are used in presentations to communicate project plans, efficiency gains, and show progress of different activities to completion.
Seamless Transition and Unmatched Collaboration
What do you like best about the product?
I use Lucid Visual Collaboration Suite for various team activities including PI Planning, Collaborative Prioritization, Team Building, Retrospectives, and Strategic Workshops. The new Agile Accelerator feature is particularly helpful for scaling our practices effectively. The suite significantly aids in collaborating with our globally distributed teams through asynchronous communication, which has improved our efficiency. I love its seamless integration with Azure DevOps, which enhances our workflow by providing a clean and clear UI along with several collaborative and visual tools. The integration provides a seamless experience, allowing us to visualize our work more effectively. Additionally, I greatly appreciate Lucid's integration with Slack, which further supports our collaboration efforts. Transitioning to Lucid from Miro was a remarkably smooth process thanks to Lucid's dedicated team who ensured we were well-trained and assisted with migrating important data. Overall, my positive experience with Lucid Visual Collaboration Suite culminates in a perfect recommendation score of 10 out of 10.
What do you dislike about the product?
I would like to see more card styling options through rule building in Lucid Visual Collaboration Suite. Specifically, the ability to set rules that change the color of cards under certain conditions would enhance the flexibility and functionality of the tool.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to effectively collaborate with globally distributed teams asynchronously, visualize work through a clear UI with collaborative tools, and enhance project management via integration with Azure DevOps and Slack.
Unites Teams Seamlessly for Complex Portfolio Management
What do you like best about the product?
Working with Technical Operations teams as well as software development teams, my favorite thing about the Lucid suite is that I can bring them all to one place together. Whether it's to work through dependencies or just to be aware of priorities and plans, the boards, activities and other features allow me to manage larger, more complex work streams and programs than any tool I've used before.
I'm in a Lucid tool pretty much daily in one capacity of another and the learning curve is not intimidating for new teams/colleagues I work alongside.
I'm in a Lucid tool pretty much daily in one capacity of another and the learning curve is not intimidating for new teams/colleagues I work alongside.
What do you dislike about the product?
As many of my Technical Operations teams use ServiceNow increasingly for their work intake management, being able to integrate seamlessly with Lucid like we can with Azure DevOps, for example, would really and truly provide me a one stop shop for all teams, regardless of their 'system of record'.
What problems is the product solving and how is that benefiting you?
Simplifying and distilling the complexity of daily work and work decisions in a simple, easily digestible and VISUAL manner.
Visual and reliable for quick diagram creation and easy overview
What do you like best about the product?
The tool succeeds by offering great templates that help me create diagrams in a creative way. The digital whiteboard is super intuitive and I like the drag-and-drop interface which is perfect for quick shapes placement.
What do you dislike about the product?
I did not find any drawback using this tool, there is a lot of room to set up many diagrams, flowcharts, or wireframes.
What problems is the product solving and how is that benefiting you?
It helps me with create and manage detailed organizational chart to aid in workforce planning and I lay out all the details regarding the reporting process within the company.
Excited for Team Collaboration, Needs Better Training
What do you like best about the product?
I find Lucid Chart incredibly effective for creating flow charts, as it simplifies the process of building a comprehensive story on data flow. The user-friendly nature makes it very easy for me to integrate it into presentations, such as those in PowerPoint. Additionally, I enjoy the ability to collaborate efficiently with my team using Lucid, which enhances our collective productivity and creativity. Although I have not yet explored the full capabilities of the Lucid Visual Collaboration Suite, I'm excited about its potential for seamless team collaboration and the possibility to integrate AI Agents in the future. This anticipation, combined with my positive experiences with Lucid Chart, makes me highly likely to recommend the Lucid Visual Collaboration Suite to others, evidenced by my rating of 10 out of 10.
What do you dislike about the product?
I need better trainings.
What problems is the product solving and how is that benefiting you?
I find Lucid Visual Collaboration Suite makes it easy to craft data flow stories and facilitates team collaboration, even integrating AI agents.
Lucid Visual Collaboration Suite is really a great tool.
What do you like best about the product?
Lucid Visual Collaboration Suite is fantastic for creating flow charts, hierarchies and user journeys. The tool's flexibility and features make it super easy and simple to create whatever graphics or charts you need. Lucid Visual Collaboration Suite is such an intuitive tool that i can jump in and quickly make whatever i need without any fuss or software preparation.
What do you dislike about the product?
I wish I could share in-progress documents without collaborators needing an account.
What problems is the product solving and how is that benefiting you?
I like the fact that it can automatically size your page to fit specific content without having to make a copy, and it exports cleanly to image or PDF. I often use it to build out product road maps and Gantt charts, which can link to tabs containing relevant diagrams and lists.
Seamless Collaboration with Powerful Visualization
What do you like best about the product?
I primarily use Lucid Visual Collaboration Suite to map out complex workflows and create clean, shareable diagrams for my team. It's incredibly helpful during planning sessions when we're brainstorming architecture or process changes. One of the standout features is the real-time collaboration, which ensures that everyone stays aligned without any hassle. I find it extremely easy to transform rough concepts into polished visuals, thanks to the intuitive design and smooth real-time collaboration capabilities. Additionally, the wide range of templates provided by Lucid Visual Collaboration Suite is immensely beneficial, saving me significant setup time by offering a foundation to build upon. Even when working on large and complex documents, the interface maintains its responsiveness, which greatly enhances my productivity. I greatly appreciate the ease of the initial setup, which was straightforward and only took a few minutes, allowing me to begin creating diagrams immediately. Overall, Lucid Visual Collaboration Suite is a powerful tool that is especially beneficial for teams heavily reliant on visual planning and collaboration.
What do you dislike about the product?
Sometimes the canvas can feel a bit cluttered when working with very large diagrams. I also think some of the advanced features could be easier to find or learn.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to map complex workflows into clear diagrams, enhancing team alignment during planning. It streamlines collaboration without delays and offers numerous templates, saving setup time.
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