Lucid
Lucid SoftwareExternal reviews
7,677 reviews
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Versatile, Template-Rich, and Easy Setup
What do you like best about the product?
I appreciate the flexibility and freedom that Lucid Visual Collaboration Suite offers, as it allows me to experiment with various ideas in a free and open environment, much like having a canvas where I can place anything I want. I love the ready-made templates available, especially when time is of the essence; for instance, I was able to quickly facilitate a team retrospective meeting by selecting a retrospective template from the library, saving me a significant amount of preparation time. The integration capabilities with other tools I use, such as Confluence and Jira, enhance my documentation process by creating a seamless workflow. Additionally, the initial setup was incredibly easy—requiring nothing more than accepting an invite—which made my transition to using the suite smoother. Overall, my experience with Lucid Visual Collaboration Suite has been overwhelmingly positive, as evidenced by my willingness to recommend it with a high score of 9 out of 10.
What do you dislike about the product?
Nothing so far, I've been enjoying the product
What problems is the product solving and how is that benefiting you?
I use the Lucid Visual Collaboration Suite to streamline team meetings and diagram creation. It provides a flexible canvas for creativity and offers templates that save preparation time, enhancing my workflow efficiency.
General
What do you like best about the product?
it’s easy to create and share technical diagrams with my team, and real-time collaboration saves time during design discussions
What do you dislike about the product?
It can become slow when working on large technical diagrams, and some advanced features require a premium subscription
What problems is the product solving and how is that benefiting you?
Lucid helps solve collaboration and documentation challenges by providing an easy way to create and share technical diagrams. It reduces time spent on design reviews, improves team alignment, and ensures everyone works on the latest version.
Easy Visual Mapping, Needs Better Large-Scale Management
What do you like best about the product?
I use Lucid Visual Collaboration Suite primarily for creating user journey maps, organizing research findings, and collaborating with designers during early product ideation sessions. I love how it helps me visualize patterns from interviews and turn abstract insights into clear, shareable diagrams. It significantly aids in organizing large amounts of UX research data in a way that is easy to understand and present. The ability to collaborate with designers and product managers in real time, especially during remote brainstorming and refining user journey maps, is invaluable. What I like most is how effortlessly it converts raw research notes into clear, structured visuals that the entire team can instantly understand and collaborate on. This feature is incredibly valuable because it enables me to quickly spot patterns that aren't obvious in text form and helps facilitate focused conversations with team members, thereby speeding up decision-making and reducing misunderstandings. Additionally, the initial setup was very easy, allowing me to explore templates and start building a user journey map within just a few minutes, even as a beginner.
What do you dislike about the product?
The main challenge for me with Lucid Visual Collaboration Suite is managing really large boards. When there are dozens of sticky notes and diagrams, the interface can feel cluttered and navigating it becomes cumbersome. I also feel there is a lack of built-in templates that are specifically tailored for UX workflows such as affinity mapping or persona creation. This absence means I spend more time setting up these processes manually during the early research phases.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to create user journey maps, organize UX research data, and collaborate effectively with my team, enhancing real-time brainstorming and clear communication. It turns raw notes into visual diagrams, which helps in spotting patterns and speeding up decision-making.
Smooth collaboration and quick diagramming that boosts workflow
What do you like best about the product?
Lucid makes it extremely easy to turn ideas into clear visuals quickly. The interface is smooth, the templates are solid, and real-time collaboration actually works without lag. It’s simple enough for quick brainstorming but also powerful when you need detailed workflows or architecture diagrams. It saves time, keeps teams aligned, and reduces back-and-forth during planning sessions.
What do you dislike about the product?
Some features feel locked behind higher pricing tiers, and occasionally the editor gets sluggish with very large diagrams. Integrations work well overall, but a few require manual setup that could be simpler. The export options are good, but high-quality exports sometimes need extra steps. None of these are deal-breakers, but they can slow things down during heavy use.
What problems is the product solving and how is that benefiting you?
Lucid helps me quickly turn loose ideas into structured, shareable visuals. It solves the problem of scattered communication during planning, making it easy for teams to align on workflows, architecture, and project requirements. Because everything updates in real time, it removes confusion and reduces long feedback cycles. It also helps centralize diagrams, so documentation stays consistent across the team.
Drag and drop functionality available to make flow charts very fast
What do you like best about the product?
With the easy-to-use drawing tools, customization options, and an extensive shape and icon library, I am able to quickly create clear and professional flow charts which helps boost efficiency as I quickly take an idea and break it down through process flows.
What do you dislike about the product?
There are all these templates popping up and I do not like that I can get to a list of my drawings from a different page than the drawing one.
What problems is the product solving and how is that benefiting you?
The flow charts helps me outline the step-by-step process of gathering data and reporting on our environmental, social and governance performance leading to better visual communication and organization of ideas.
An impactful project planning and brainstorming tool.
What do you like best about the product?
I love the visual nature of Lucid Visual Collaboration Suite. It's a perfect tool for creating flow charts and process digrams. I love how it makes it extremely easy to illustrate complex processes so that they can be easily understood. Also, Lucid Visual Collaboration Suite provides a single, centralized location where all team members can work together collaboratively to solve a problem or brainstorm alternative strategies.
What do you dislike about the product?
I have been using Lucid Visual Collaboration Suite for quite a long time and till now, i haven't encountered any issues.
What problems is the product solving and how is that benefiting you?
We use Lucid Visual Collaboration Suite daily and the various templates provided help us to easily arrive at the right template to be used. It is very user friendly and allows us to model our ideas in flow charts.
Exceptional tool that has significantly helped our organization's collaboration.
What do you like best about the product?
It's a good tool for diagramming, and the instructions are available the first time you log in. We use it to map out draft versions of proposed processes and collaborate as we build them out. It is an extremely intuitive and easy-to-use software to diagram process flows and business mechanisms. The overall significance) experience has been extremely convenient and hassle-free.
What do you dislike about the product?
Lucid Visual Collaboration Suite is an exceptional tool that has helped our organization's collaboration. There is no dislike.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite is a great tool for modeling systems at a high level and communicating with others. It is compatible with Visio which is commonly used in the industry for diagrams.
Fast Diagramming and Effortless Collaboration
What do you like best about the product?
Diagramming speed, clear interface, low-friction collaboration, dependable export options.
What do you dislike about the product?
Occasional layout glitches, limited offline capability, and higher-tier features locked behind steep pricing.
What problems is the product solving and how is that benefiting you?
It replaces manual diagramming with fast, structured visuals, cuts time spent on layout work, standardizes documentation, and keeps team input in one place without version chaos.
Great and amazing software to use with teams.
What do you like best about the product?
We use Lucid Visual Collaboration Suite to draw flow charts, organizational charts and mind maps. I like how it allows us to focus on larger things while spending very less time on creating diagrams. I like the fact that i can put a lot of different information and channels and diagram it easily. Lucid Visual Collaboration Suite improve and standardize any process with organized flowcharts.
What do you dislike about the product?
At times, integrations are a bit hard to set up. Apart from this nothing much to dislike about it.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite is easy to customize to what i need. Also, with Lucid Visual Collaboration Suite, you can work alongside collaborators on the same canvas simultaneously, even when working in the same room isn't an option.
Shapes and connectors inserted very easily to make network diagrams effortless
What do you like best about the product?
The wide range of predefined diagram templates provides a solid basis for creating different types of diagrams to visualize network architecture and they can be expanded easily using the connectors to achieve a full pictured representation of our network connections.
What do you dislike about the product?
The only thing I like least about the tool is that I had to rearrange the layout a little bit to fit my screen size.
What problems is the product solving and how is that benefiting you?
Drawing a sequence of events to trace the progression of an attack and mapping indicators of compromise has been very helpful and essential for network monitoring and analysis.
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