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Lucid

Lucid Software

Reviews from AWS customer

3 AWS reviews

External reviews

7,678 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Construction

Impressive Software Once You Get the Hang of It

  • November 24, 2025
  • Review provided by G2

What do you like best about the product?
I discovered that there were many visual options available to help me effectively communicate my ideas.
What do you dislike about the product?
At first, there was a bit of a learning curve with the software, but after some trial and error, I managed to get the hang of it.
What problems is the product solving and how is that benefiting you?
It helped me explain how my department operates to other departments.


    FNU R.

Efficient Collaboration, Steep Learning Curve

  • November 24, 2025
  • Review provided by G2

What do you like best about the product?
I love utilizing the Lucid Visual Collaboration Suite for its intuitive visual tools that transform complex ideas or architectures into clear diagrams, which is invaluable when managing and communicating complex technical projects. The suite's real-time collaboration features significantly enhance its value; they allow multiple stakeholders to contribute, comment, and iterate on visuals simultaneously, which accelerates project work and streamlines the creation process. This capability greatly facilitates aligning with engineering, product, and other stakeholders, leveraging a shared technical understanding. The efficiency it provides in creating diagrams saves a lot of effort and time, enabling my team and me to work together on the same visual regardless of location. This collaborative feature drastically reduces the turnaround time needed to develop flows or diagrams, streamlining our overall workflow. Additionally, brainstorming has become effortlessly enhanced with the whiteboard sessions available within the suite.
What do you dislike about the product?
I find the learning curve for advanced features in the Lucid Visual Collaboration Suite to be high, which can be quite challenging. This aspect makes it less accessible for new or occasional users who might want to take full advantage of all its functionalities.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite facilitates managing complex projects by creating detailed architecture diagrams and enhancing collaboration. It saves time and effort through real-time collaboration, allowing multiple stakeholders to contribute simultaneously and accelerating project turnaround time.


    Industrial Automation

Effortless Idea Visualization and Real-World Scaling

  • November 24, 2025
  • Review provided by G2

What do you like best about the product?
I can easily visualize my ideas and scale my items to their actual size, which has been very helpful.
What do you dislike about the product?
There is definitely a learning curve, and I wish there were a more comprehensive tutorial available. However, once you get the hang of it, the experience is really great., i wish it had more templates tailored to what i actually do, which is tradeshows and booth layouts
What problems is the product solving and how is that benefiting you?
It's beneficial because everyone can collaborate together. We are able to add notes, create processes, brainstorm, and more. It has really helped me visualize our ideas.


    Timothy B.

Comprehensive, User-Friendly Visual Collaboration Tool

  • November 24, 2025
  • Review provided by G2

What do you like best about the product?
Making peoples minds visually come to life
What do you dislike about the product?
I find it challenging that line paths in the Lucid Visual Collaboration Suite change when slightly dragging an object. This can lead to difficulties in maintaining the intended layout and visual clarity, especially when working with complex charts or maps. It would be beneficial to have more readily available information for lines and a feature that prevents line paths from altering unintentionally during minor adjustments.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to visually manage complex maps of Jira ticket types and automations, benefiting from its comprehensive shape and connection options.


    Riley D.

Powerful Collaboration Tool with Room for Improvement

  • November 24, 2025
  • Review provided by G2

What do you like best about the product?
I love using the Lucid Visual Collaboration Suite to map out operational workflows and visualize complex supply chain processes. It excellently facilitates coordination in cross-department planning, ensuring that our teams in operations, finance, and customer service stay aligned. The feature I enjoy most about it is its ease of use in building process maps that make even the most complicated logistics workflows understandable. The ability to collaborate in real-time by adding comments, adjusting steps, and reviewing dependencies together significantly streamlines cross-department planning. Additionally, the initial setup was remarkably easy—I was able to create an account, join my organization's workspace, and start mapping out workflows within just a few minutes. The interface is intuitive, which means I didn't need any training to get started.
What do you dislike about the product?
The main issue I encounter with Lucid Visual Collaboration Suite is managing very large workflows. Once a process involves dozens of steps and decision points, the canvas starts to feel cramped and becomes a bit slow. Additionally, I wish Lucid had more supply chain-specific shapes and templates, like standard logistics symbols or prebuilt shipment tracking flows, so I wouldn't have to build them manually each time.
What problems is the product solving and how is that benefiting you?
I use the Lucid Visual Collaboration Suite to visualize supply chain processes and coordinate cross-department planning. It simplifies complex logistic workflows, aligns operations, finance, and customer service teams, and enhances communication through clear visual maps.


    Computer Software

Real-Time Collaboration and Rich Diagramming Components

  • November 24, 2025
  • Review provided by G2

What do you like best about the product?
The collaboration is real-time; also, there are a lot of components available for diagramming.
What do you dislike about the product?
When not connected to the internet, the functionality is very limited.
What problems is the product solving and how is that benefiting you?
It allows me to draw technical diagrams which I can use in my technical design documents.


    Abilaashrajesh .

User-Friendly Design, Effortless Diagrams

  • November 24, 2025
  • Review provided by G2

What do you like best about the product?
I truly appreciate the user-friendly design of Lucid Visual Collaboration Suite, which significantly enhances my experience by making it easy to use. The intuitive layout simplifies the creation of flow diagrams and facilitates smooth client demonstrations for my projects. I value almost all of its features due to their comprehensive functionality that meets my needs efficiently. This outstanding usability has not only encouraged my team to switch to Lucid Visual Collaboration Suite for its easy design and functionality but has also ensured a straightforward initial setup process, which was a relief as it simplified our transition. I find almost everything about this tool to be user-friendly, which remarkably boosts my productivity and satisfaction.
What do you dislike about the product?
All features are user friendly
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to create flow diagrams for client demos. It offers a user-friendly design and functionality, which made my team switch for our projects.


    Abilaashrajesh .

Easy Diagramming with User-Friendly Interface

  • November 24, 2025
  • Review provided by G2

What do you like best about the product?
I love using Lucid Visual Collaboration Suite for creating flow diagrams, particularly because it helps me design complex diagrams effortlessly. The software's user-friendly UI and easy access to components make it extremely intuitive to use, with shape tools that are cleanly organized, enhancing my productivity. I also appreciate how simple and time-efficient the initial setup is, ensuring I can get started without hassle. Additionally, the client feedback is positive; my team used this tool for designing components and it was well-received, further reinforcing my confidence in its capability and efficiency.
What do you dislike about the product?
None
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to easily design complex diagrams with an intuitive, user-friendly interface and organized tools.


    Max K.

Efficient Diagramming with Complex UI

  • November 24, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate that the Lucid Visual Collaboration Suite offers a good organization of both my work and others', which enhances my efficiency. Navigating from one file to another is quite straightforward, allowing me to move around quickly and saving valuable time. This ease of navigation is particularly beneficial in managing and accessing system-level interaction diagrams that I frequently work on as a software engineer. The ability to diagram system architectures more easily is a significant advantage for my design documentation tasks. Additionally, I find it seamless to integrate and embed images of diagrams into Google Docs, which facilitates the sharing and documenting of visual content.
What do you dislike about the product?
I find the user interface for drawing in Lucid Visual Collaboration Suite to be somewhat complex. While there are numerous drawing options available, such as boxes and lines, the multitude of choices can be confusing. This complexity makes it challenging for me to use the tool efficiently, particularly when trying to accurately draw system-level interaction diagrams.
What problems is the product solving and how is that benefiting you?
I use the Lucid Visual Collaboration Suite to easily diagram system architectures, saving time with its organized navigation. It effectively integrates with Google Docs for embedding images.


    Mohini G.

User-Friendly Tool with Some Connectivity Challenges

  • November 24, 2025
  • Review provided by G2

What do you like best about the product?
I really appreciate how easy it is to use the Lucid Visual Collaboration Suite. The feature where I can simply tap on any icon to change its shape is incredibly helpful. This functionality streamlines my workflow, as it eliminates the need to remove or delete elements when making adjustments in system and low-level design documents. Additionally, the variety of templates available is impressive and not something I've seen in other tools like Bro.io. Lastly, the initial setup was very straightforward and the instructions were clear, making the overall experience seamless for my team.
What do you dislike about the product?
When attempting to connect diagrams within Lucid Visual Collaboration Suite, the feature seems to be less effective than I would like. There should be a more intuitive way to connect two different icons, ideally by simply tapping on them.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for easy system and low-level design, benefiting from its simple shape-changing feature that enhances design flexibility.