Lucid
Lucid SoftwareExternal reviews
7,679 reviews
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Amazing program to design a chart or diagram to the exact requirements
What do you like best about the product?
Lucid is very simple to use, easy to select different templates, and drag and drop tens of different types of shapes to create diagrams and flowcharts. It is very rewarding to have such a diagramming tool which has a wide variety of functionalities and provides multiple elements to select for this purpose.
What do you dislike about the product?
Additional export options and handling user permissions is what I think could be improved about this tool.
What problems is the product solving and how is that benefiting you?
Lucid facilitates the creation of diagrams and process flows that outline the various stages and actions for our company’s DEI strategy. It has tons of helpful templates that help me create excellent org charts for the company.
Great for creating multiple diagrams in a very efficient way and designing accurately
What do you like best about the product?
Lucid has easy to access side toolboxes that allow users to click and drag each corresponding element to the workspace. The shapes available are easy to connect and resizing them works so intuitively so even the arrow directions fix automatically when adding new lines.
What do you dislike about the product?
It offers many extra features so nothing that limits its usability and it allows me to be creative without restrictions based on the diagrams I want to create.
What problems is the product solving and how is that benefiting you?
It allowed me to map out learning journeys and design flowcharts for interactive learning paths so its been very easy to develop curriculum workflows and create diagrams from data.
Versatile with enough shapes for any diagram type and well designed templates
What do you like best about the product?
It has a variety of items and shapes to adapt to different types of diagrams in different fields and its always easy to use. Drag and drop feature is cool and it has many templates to save time on starting a diagram from scratch.
What do you dislike about the product?
I really haven’t missed any feature in this nor have I had any issue which bothered me so nothing more to ask.
What problems is the product solving and how is that benefiting you?
The topmost benefit is definitely creating diagrams that outline project goals and process maps that show employees how their tasks fit into the larger operational picture of the organization.
Transforms Collaboration with Powerful Integrations
What do you like best about the product?
I really appreciate using Lucid Visual Collaboration Suite for intelligent diagramming, which is essential for our engineering, technical, and management teams. It allows us to create complex, data-driven visuals with ease. The real-time collaboration feature makes our work frictionless and it's really user-friendly. I also like that it integrates deeply with other tools we use like Jira, Confluence, and Slack. Our representatives are responsive and very helpful with inquiries, which is a huge plus. I'm excited about exploring Lucid AI, which I believe will boost our productivity. The initial setup was straightforward, which was appreciated, and the product works especially well given our remote setup.
What do you dislike about the product?
I have to transfer file ownership of deactivated users
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for intelligent diagramming, which helps create complex, data-driven visuals and makes collaboration frictionless. It integrates well with Jira, Confluence, and Slack, enhancing productivity and supporting remote work setups.
Visual planning has improved migration mapping but now needs broader cloud icon support
What is our primary use case?
My main use case for Lucidchart these days is for working on a plan where I am migrating from my current version of our software to the latest version. I need to compile everything that is interacting with my application, so I have to bring up all my skills to factor in every application, every call that is done using our application to ensure when we move to the new OS and software, nothing is broken, and everything is in place.
How has it helped my organization?
Lucidchart has positively impacted my organization, as we have been using it for a while. The same people are comfortable using the tool, which makes planning process flows easier than trying to work in a Word document or a similar tool that does not offer as much as Lucidchart.
A specific example of how Lucidchart made a process easier for my team is that the diagrams we created could be exported as PDF or SVG files, which we shared without losing any quality. The collaboration with the rest of the team, where we have access to only what we are supposed to, also helped us work faster rather than everyone starting from scratch.
What is most valuable?
In my opinion, the best features Lucidchart offers include the toolkits they provide, such as the icons for AWS. These features allow us to use proper service icons rather than simple plain boxes for everything, helping us effectively map out the actual services instead of getting confused.
The AWS icons and toolkits make my diagramming process easier and more effective because it is easy to explain and show to my customers which service is being used for a particular component. For instance, when using Amazon S3 for object storage or Amazon RDS for SQL, I can clearly indicate those services. If I need to show containers, I can pick those specific icons to demonstrate that, making it easier than reading it within a box.
Lucidchart also offers other specific UML diagrams that I could use, including class diagrams, before I get into the code-level details.
What needs improvement?
One way Lucidchart can be improved is by adding more toolkits like the AWS charts. Icons would be something we could look for because it is not just AWS; other cloud providers are also using the same.
For how long have I used the solution?
I have been using Lucidchart for over five years now, and in my role, I play a solution architect role where I have to think about the different architecture flow before I go ahead and start recommending it to my team.
What do I think about the stability of the solution?
I find Lucidchart stable when I am using it.
What do I think about the scalability of the solution?
Regarding Lucidchart's scalability, I believe many within our enterprise are using it.
Which solution did I use previously and why did I switch?
I did not really use a different solution before Lucidchart.
What was our ROI?
In terms of return on investment with Lucidchart, I would say I have saved time. Instead of spending a couple of hours drawing a process flow in a Word document, I can use Lucidchart to do it in minutes.
Which other solutions did I evaluate?
Before choosing Lucidchart, I evaluated PlantUML, which I used in the past, but it only focused on UML diagrams at the time when I used it.
What other advice do I have?
My advice to others looking into using Lucidchart is to explore all the options available and not fixate on drawing flowcharts using Lucidchart. I would rate this product a 6.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
My 4 Years Of Great Experience With Lucid Visual Collaboration Suite.
What do you like best about the product?
Lucid Visual Collaboration Suite is really an amazing product i have ever seen. It has many features that can be leveraged to design the expected UI easily. I have found it very useful to allow multiple users to collaborate and have input on various processes, workflows and proposals. I find it extremely easy to share diagrams with team members.
What do you dislike about the product?
I have used Lucid Visual Collaboration Suite for 4 years now and I have not yet encountered any issues.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite has been an essential tool. I have used it trustfully for 4 years and every time I include a visual of a proposed workflow strategy, my colleagues are immediately on board because of how engaging and visual charts can be designed.
Restaurant’s Assistant Manager Lucid Visual Collaboration Suite Perspective Based on 2 Yrs Expertise
What do you like best about the product?
I think I was among the first bunch to try Lucid Visual Collaboration Suite when it was launched in 2023. Ever since I implemented it, it has never been daunting to run my restaurant. I am able to plan and design my restaurant menus by collaborating with chefs and Admins in one place. Collecting and analyzing customer feedback via Lucid’s data visualization tools has enabled me to make informed business decisions which improve customer satisfaction.
What do you dislike about the product?
Unfortunately, the individual tier restricts users from using iOS mobile applications (Lucidchart and Lucidspark) and it isn’t a freemium plan.
What problems is the product solving and how is that benefiting you?
It is through Lucid Visual Collaboration Suite that I was able to optimize tons of processes in our restaurant ; in my case I introduced ordering and payment system via mapping features allocated by Lucid.
Getting to Know Our Real Estate Property Customer via Lucid Visual Collaboration Suite
What do you like best about the product?
I am currently working in two organizations, but I mainly use Lucid Visual Collaboration Suite in the Real Estate agency. As a Broker of real estate properties, I am able to visualize market trends/metrics, analyze clients data and identify open opportunities with Lucid visualization tools.
What do you dislike about the product?
Words only can’t express, but even my overall ratings depict that I experience zero flaws when using Lucid.
What problems is the product solving and how is that benefiting you?
In my real estate agency, Lucid Visual Collaboration Suite has been the main backbone tool for brainstorming and ideation among us (teams).
Lucid Visual Collaboration Suite Is Easy To Use With Diverse Capabilities.
What do you like best about the product?
Lucid Visual Collaboration Suite is a great place for brain dumps of ideas and half baked architecture designs that one can improve when creating the diagrams and use the same platform for sharing and documenting finalized designs as well. Having used a lot of alternative options, i eventually arrived at Lucid and have stopped my search since then. It is simple and easy to learn, yet it's powerful as you would expect any modern diagramming software to be.
What do you dislike about the product?
I don't have much to dislike about Lucid Visual Collaboration Suite, only that label positioning can be a bit of a fight in early adoptation.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite is great for any kind of flowcharts, maps, diagrams and user flows. I use it more than anything else for the design of diagrams in a post to give a graphic framework to the explanations that concern me. Lucid Visual Collaboration Suite's support team does a great job, always available to help.
Lucid Visual Collaboration Suite does the job we want it to do.
What do you like best about the product?
Lucid Visual Collaboration Suite assist us in creating visually appealing and easy to understand charts which helps us map out workflows, organize non-numerical data and ensure that we are telling the story of our information. Also, it is very useful for knowledge sharing as explaining using words is often not enough. It is very easy to use, with a wonderful learning curve. Lucid Visual Collaboration Suite is the best i have ever used.
What do you dislike about the product?
Lucid Visual Collaboration Suite is an amazing tool to make diagrams, map relationships and also develop processes in a very clear and simple manner.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite has really been of great help. It helps us create a visual flowcharts so that new users to an organization can easily follow standard operation procedures. It also provides great templates to help on your project.
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