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Lucid

Lucid Software | 1

Reviews from AWS Marketplace

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External reviews

6,430 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Alternative Medicine

Very feature rich software, making it easy to build out quick little flow charts for processes

  • March 19, 2025
  • Review verified by G2

What do you like best about the product?
I like how smooth everything runs, there are no hiccups or anything in the user flow. Additionally, most objects I need to use in my diagrams are very easy to find and apparent.
What do you dislike about the product?
Sometimes, trying to find something a little more nuanced is a little hard. There were some shapes I needed I couldn't find quickly, sometimes drawing a line does get a little wonky, but overall its a smooth and better experience than most competitors
What problems is the product solving and how is that benefiting you?
Problems with team workstream decisions, in terms of who's working on what and what their program / project needs to look like.


    Information Technology and Services

Love the setup and ease of use, very intelligent design

  • March 19, 2025
  • Review verified by G2

What do you like best about the product?
I love the visual layout, workflow and integration capabilities.
What do you dislike about the product?
Honestly I haven't used Lucid enough to be highly critical of the tool, from all intents and purposes its a great tool.
What problems is the product solving and how is that benefiting you?
We used to have really boring sprint retros using confluence but now my PM has implemented Lucid and it makes us all so much more collaborative , fun and engaging for the whole team.


    Anthony M.

Lucid Chart Diagramming

  • March 19, 2025
  • Review verified by G2

What do you like best about the product?
Comprehensive Suite for Diagramming and modeling is great for process modeling, data entity diagrams, flow charts and more.
What do you dislike about the product?
Limited to 3 editable documents and shapes for the free tier.
What problems is the product solving and how is that benefiting you?
Drawing process diagrams and data entity models for systems design/analysis


    Dominic N.

Easy to pick up and use.

  • March 18, 2025
  • Review provided by G2

What do you like best about the product?
Visually appealing, easy to learn and collaborate with teammates. Many templates to choose from
What do you dislike about the product?
Having to navigate through browser tabs, would like to see ability to work on a desktop application in addition to web app.
What problems is the product solving and how is that benefiting you?
Visualizing projects and organizing multiple perspectives.


    Mechanical or Industrial Engineering

It is a pretty solid product

  • March 18, 2025
  • Review provided by G2

What do you like best about the product?
It is easy to work collaboratively with the team to be able to put designs together. It is also nice to be able to make pre-defined presets for easy design of repeated tasks. Makes it easy to implement the design that is collaboratively worked on. Easy to check in on frequently to make sure the design is still what is agreed upon.
What do you dislike about the product?
I wish that there were specific design preset likes for a server where you could just add items in certain rack positions. It would also be nice to alter the background grid to fit with bespoke item aspect ratios.
What problems is the product solving and how is that benefiting you?
It is allowing right now for a large team to collaborative and iteratively work through the design process of how to set up server racks in the most optimal capacity possible.


    Ben E.

Favorite work tool for visual collatoration

  • March 18, 2025
  • Review verified by G2

What do you like best about the product?
The drag-and-drop interface is similar enough to other applications that there was basically no learning curve, and when I don't know where to start, the templates are a big help. Collaboration with my team makes Lucid indispensable. Integration with Microsoft 365 is also a huge plus.

I mostly use it to build graphic representations of workflows for sharing technical concepts with my coworkers.
What do you dislike about the product?
One small drawback is that large projects can sometimes slow down performance - we're limited by the speed of the internet.
What problems is the product solving and how is that benefiting you?
Lucid solves several key problems related to workflow visualization & team collaboration.


    Jim B.

Smart and Accessible Software

  • March 18, 2025
  • Review verified by G2

What do you like best about the product?
Easily customisable and smart formatting and layout of processes, the ability to edit and change flowcharts alongside colleagues, and the variety of templates and documents available.
What do you dislike about the product?
Further guides on how best to utilise the software would be appreciated.
What problems is the product solving and how is that benefiting you?
Visually producing charts and maps used within an HR department.


    Dirk M.

Solid collaboration tool

  • March 18, 2025
  • Review provided by G2

What do you like best about the product?
I love the real-time collaboration features, allowing for multiple team members to work together simultaneously, whether they’re in the same office or spread across the country. The infinite canvas is another highlight, giving users the freedom to think big without being constrained by space. I personally love the AI-driven capabilities, i struggle at times to start so the ability to generate diagrams from text prompts or sorting ideas automatically is amazing, saving me time and boosting my productivity
What do you dislike about the product?
Getting started and use to the UI with the amount of options jammed into Lucidchart is the hardest obstacle. The learning curve can slow down adoption and it can hinder progress on jobs.
What problems is the product solving and how is that benefiting you?
Business analysis and collaboration for product and BAs


    Higher Education

Utilizing Lucid Suite as a University Student

  • March 18, 2025
  • Review provided by G2

What do you like best about the product?
I loved the collaboration features and easy of use which allowed me to complete my projects with ease.
What do you dislike about the product?
I don't believe I have found any drawbacks to lucid yet.
What problems is the product solving and how is that benefiting you?
In my classes we are often required to create diagrams such as class diagrams and Lucid allows me to easily create them with my team.


    Telecommunications

user friendly for designing flows

  • March 17, 2025
  • Review verified by G2

What do you like best about the product?
user friendly, easy to share and collaborate
What do you dislike about the product?
integration with other platforms is not very extensive
What problems is the product solving and how is that benefiting you?
digramming solution