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Highly useful software
What do you like best about the product?
Great integration with Jira, loads of templates for Agile.
What do you dislike about the product?
Limited mobile functionality. Difficult to navigate big boards.
What problems is the product solving and how is that benefiting you?
Agile planning/retro, product defect investigation, project related notes.
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Great information management
What do you like best about the product?
the ability to work with my partners and be able to connect it with other tools
What do you dislike about the product?
I´d like more and better connections with this app.
What problems is the product solving and how is that benefiting you?
It helps me to solve some issues about how to generate better flows and dashboards
Refined and precise tool for flows, architecture diagrams and more
What do you like best about the product?
Easy to use, intuitive, allows precision and great detail while also being able to produce quick and easy diagrams
What do you dislike about the product?
Not a lot, as with many tools finding that option you use once in a blue moon can take a moment to find
What problems is the product solving and how is that benefiting you?
Lets me produce quick diagrams and flows when collaborating live, but still allows neat and detailed diagrams when there is a lot to get onto one page. Sounds like a trivial thing, but the level of control if gives over arrows and where they go is what makes the difference for me.
Easy to use
What do you like best about the product?
It looks good and is extremely easy to learn and use. No fuss, click and drag, many design options available.
What do you dislike about the product?
Nothing in particular I disliked, but maybe allowing for expandable elements to be placed could be a plus (as in, click for more information).
What problems is the product solving and how is that benefiting you?
It's a simple way to organize processes into an easy to follow flowchart.
An Intuitive Workflow Tool
What do you like best about the product?
I have taken advantage of this tool for creating workflows, it’s a great tool that makes the process smooth and hassle free unlike other tools I have used. It is highly recommended for its intuitiveness, and it let me build my workflows with almost no effort.
It is user friendly, so it has made the transition from another system to this one very easy.
It is user friendly, so it has made the transition from another system to this one very easy.
What do you dislike about the product?
I wish I could see more hints when you are creating a workflow, maybe with chatgpt to improve the wording of the workflow or be more cleared of what I am doing.
Other than that, it’s a great tool if you feel comfortable with these process creation.
Other than that, it’s a great tool if you feel comfortable with these process creation.
What problems is the product solving and how is that benefiting you?
This tool has help me solve the problem of having to navigate through options not relevant to the feature I want to. For instance, I used to do it with word, and it was a hassle to connect one box to another also doesn't move around like other tools. So, its visually easy for me to do this.
Easy to use collaborative tool
What do you like best about the product?
Using Lucid is a great way to get on board a new team, where you need to understand the existing structure and how everything ties together. It helps me understand how our current system works and where we can make improvements. The best thing is that many people can contribute to a chart super easily creating a sort of crowdsourced knowledge that is closer to reality that if a single person did it.
What do you dislike about the product?
It's not that it's something I particularly don't like, but there are too many features that I'm really not using and the navigation can sometimes be a bit noisy.
What problems is the product solving and how is that benefiting you?
Real-time collaboration and presentation.
solid tool for big-picture thought layouts
What do you like best about the product?
keeping things high level with the tool and shape/color choices
What do you dislike about the product?
zoom in/out or up/down counterintuitive based on other tools i've used.
What problems is the product solving and how is that benefiting you?
new process rollout
The best tool for creating charts!
What do you like best about the product?
intuitive and user-friendly it is. Creating flowcharts, diagrams, and process maps is incredibly easy, even for complex projects
What do you dislike about the product?
requires more flexibility ,very powerful, there are a few areas that could be improved. Sometimes, the platform can feel a bit slow when working on larger or more complex diagrams, which can be frustrating
What problems is the product solving and how is that benefiting you?
Easy Visualization of Complex Systems Lucidchart helped me to create detailed flowcharts and diagrams that represent how different systems (like Salesforce, Salesloft, and LeadIQ) connect and interact.You can use shapes, arrows, and swimlanes to clearly map out data flow, system dependencies, and decision points.
Quick and Easy to get Started for a sales rep process mapping
What do you like best about the product?
As a sales rep who listens to clients' processes and looks for efficiencies to make, Lucid makes it easy to actively map these out. It was simple to start using and effective.
What do you dislike about the product?
I haven't run into anything I dislike yet, however my use case is very simplified. Simple process maps (square boxes, straight lines, and sticky notes).
What problems is the product solving and how is that benefiting you?
It is helping me simply process map and lay out processes for businesses. This benefits me by reducing the amount of scattered notes I take on a document.
Generally Good
What do you like best about the product?
Simple, fast and intuitive. And has a large variety of models.
What do you dislike about the product?
I didn't use the platform enough to dislike anything in particular.
What problems is the product solving and how is that benefiting you?
Not sure if I'm allowed to give detailed answers on that matter, but use to solve internal business problems from the company so far.
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