Sign in Agent Mode
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Lucid

Lucid Software

Reviews from AWS customer

3 AWS reviews

External reviews

7,679 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Homan H.

Effortless Flow Creation and Updates

  • December 09, 2025
  • Review provided by G2

What do you like best about the product?
Very easy to use and create and update flows once I decided to read the help hints.
What do you dislike about the product?
Not totally intuitive but pretty close. I had to look around for a few of the functions that I wanted to perform like creating swim lanes and moving them around. but once I read up the help topics it was easy
What problems is the product solving and how is that benefiting you?
Showing a business process with actors in one simple diagram


    Glenn B.

Effortless Flowchart Creation with LucidChart Gemini AI

  • December 09, 2025
  • Review provided by G2

What do you like best about the product?
LucidChart Gemini AI was easy to learn and create Flowchart Diagrams quickly and without almost any rework. It was fairly easy to play with prompts and get better. The documentation helps I found helped me to use the system. This was my first time using this, and I completed a project in a few hours over two days instead of needing a lot more days by making Flowcharting Diagrams manually.
What do you dislike about the product?
I needed to figure out how to make additional prompts without chaining on prior prompts. I had to refresh and put on different Layers. It might be easier if it is clear with a button to end a prompt diagram and start a new one as separate items. Also, need to understand how to rerun a prompt after editing it, so it just redoes the Flowcharting Diagram.
What problems is the product solving and how is that benefiting you?
We are rewriting a system, and I had to make Flowchart Diagrams of the processes in the current system. LucidChart Gemini AI made the process quicker and a lot easier. This will allow us to map out the new system replacement a lot faster. That saves time and money.


    Txema A.

Strategic Vision Board for Real-time Growth Targets with Lucid VCS

  • December 09, 2025
  • Review provided by G2

What do you like best about the product?
As a CEO in a Marketing & Advertising industry, I use Lucid Visual Collaboration Suite on a daily basis to streamline over 80% of business processes. How I am able to lay out market trends and growth targets in my organization is among the crucial aspects that I like about Lucidchart.
What do you dislike about the product?
Ever since I started using Lucid Visual Collaboration Suite from last year October, I have never come across issues.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite help pull out real-time P&L and cash flow into dynamic charts and diagrams to view and make amendments on new and existing pitches.


    Julio E. R.

Easy to Use and Highly Customizable

  • December 09, 2025
  • Review provided by G2

What do you like best about the product?
It is easy to use and very versatile with a lot of room for customization.
What do you dislike about the product?
So far so good, I haven't have any issues with the tool so far.
What problems is the product solving and how is that benefiting you?
It has made project presentations easier to build and to understand for the stakeholders.


    Information Technology and Services

Exceptionally User-Friendly Experience

  • December 09, 2025
  • Review provided by G2

What do you like best about the product?
Lucid is very user friendly and pretty easy for first timers.
What do you dislike about the product?
I like that Lucid has a sharing feature that allows stakeholders to view work.
What problems is the product solving and how is that benefiting you?
Lucid allows me to put my thoughts and ideas into real actionable items.


    Apoorva T.

Intuitive Diagramming, Room for Export Improvement

  • December 09, 2025
  • Review provided by G2

What do you like best about the product?
I like how Lucid Visual Collaboration Suite is easy to navigate and style. It provides a dedicated space for diagramming and has all the elements I mostly need. I appreciate its ease of use, allowing me to quickly make a flowchart without having to look too much. The initial setup was pretty easy as well.
What do you dislike about the product?
Exporting is a bit tough and not always as clear as I expect. Also, styling options could be more.
What problems is the product solving and how is that benefiting you?
I find it easy to navigate and style my work in Lucid Visual Collaboration Suite. It provides a dedicated space for diagramming and has all the elements I mostly need.


    Eugene N.

Easily accessible all in one tool for flowcharts and other such visual diagrams

  • December 09, 2025
  • Review provided by G2

What do you like best about the product?
The diagram editor is easy to use and I like the way I can link several shapes and icons to make more detailed drawings. Remarkably easy to go from no experience with creation of diagrams and charts that are good for presentation. I also agree with its cloud collaboration features as they have really helped us achieve our goals more efficiently.
What do you dislike about the product?
I have not seen anything that wouldn’t meet my expectations or noticed any possible opportunities for improvement.
What problems is the product solving and how is that benefiting you?
Currently I use this program to create data flow diagrams, wireframes, flowcharts and other type of diagrams that illustrate our IT infrastructure, visualizing network segments to identify potential entry points for cyber threats and understand how data moves through different systems.


    Shelley H.

Effortless Org Chart Creation with Intuitive Usability

  • December 09, 2025
  • Review provided by G2

What do you like best about the product?
I like that the Lucid Visual Collaboration Suite is fast and easy to use. It's super easy to set up, which was great for me. I find it especially helpful for creating our company's org chart. It allows us to see all employees in one org and organize it easily. Plus, it gives clear, visual breakdowns of our team structure.
What do you dislike about the product?
nothing
What problems is the product solving and how is that benefiting you?
I can see all employees in one org chart and organize it easily, with clear, visual breakdowns of our team structure.


    Nikki S.

Transforms Admin SOPs and Office Layouts with Ease via Lucid VCS

  • December 09, 2025
  • Review provided by G2

What do you like best about the product?
As a Director of Admin in a construction industry, I am able to turn every admin SOP into a flowchart and visualize office layouts and desk assignments on a shared canvas through Lucidchart.
What do you dislike about the product?
For over two years now, I have not come across challenges even though we use custom tier which barely limit anything.
What problems is the product solving and how is that benefiting you?
Employee-onboarding flow is one of the benefits that I realize with Lucid Visual Collaboration Suite via creation of guided flowcharts and diagrams that track the progress of our projects.


    Asman M.

Versatile with a very fast drag and drop to achieve highly effective flowcharts

  • December 09, 2025
  • Review provided by G2

What do you like best about the product?
I enjoy the many templates set up to get me moving quickly within Lucid and focus on adding the vital shapes and connectors to improve my diagram design process. It lets me make those flowcharts and lengthy diagrams entirely without having to switch to any other program.
What do you dislike about the product?
I haven’t found anything that needs improvement as of now, it’s the clear leader in this diagram and flowchart space.
What problems is the product solving and how is that benefiting you?
Creating flowcharts has been very helpful in documenting work instructions to ensure every employee follows the exact same sequence of steps for consistent product quality. It makes it easy for me to share design and workflow implementations within the organization.