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Lucid

Lucid Software

Reviews from AWS customer

3 AWS reviews

External reviews

7,679 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Yazdan A.

Best program to easily create flowcharts and shape diagrams

  • December 10, 2025
  • Review provided by G2

What do you like best about the product?
It is super easy to use even if you are not familiar with this kind of programs, it has lots of different elements to personalize diagrams and easy to add triggers to change the aspect of the shapes. The most powerful part for my team was the ability to brainstorm together on any charts we had to create.
What do you dislike about the product?
Occasionally copying components from one Lucid chart to another can break the Arrows and text interaction but that can be easily realigned.
What problems is the product solving and how is that benefiting you?
It’s a great way to visualize data flow processes and mapping out steps to monitor security coverage in our databases and also lay out response steps for specific types of incidents. Its also been the best program for displaying the integration flows.


    Ansuman P.

Rich Image Library and Effortless Integration Make It a Standout Tool

  • December 10, 2025
  • Review provided by G2

What do you like best about the product?
It has a rich liberary of images and very easy to use with connecter that can have multiple flows and can create layered views for different users.
Very easy to integrate with Jira and other platforms.
What do you dislike about the product?
It would be very helpful if we could attach detailed documents to the process maps. This feature would greatly enhance the usability of the maps.
What problems is the product solving and how is that benefiting you?
Mapping business process to system processes.


    Beyond Marketing S.

Effortless Workflow Visualization with Ease of Use

  • December 09, 2025
  • Review provided by G2

What do you like best about the product?
I use the Lucid Visual Collaboration Suite to create workflows, identify constraints in processes, and create org charts. I love how it allows my team to visualize a workflow to optimize operations or identify constraints. What I like most is the ease of use, and the different options available for flowchart development. I also appreciate the provided templates which help in streamlining the process. It's great, and the initial setup was very easy.
What do you dislike about the product?
N/A
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to create workflows and org charts, helping my team visualize and optimize processes and identify constraints.


    Salah Uddin B.

Licid Streamlines Real-Time HR Visualization and DEI Initiatives for 24/7/12/365

  • December 09, 2025
  • Review provided by G2

What do you like best about the product?
As a Certified Public Accountant in a Marketing Services, I mainly use Lucid Visual Collaboration Suite to visualize HR processes in real-time. How Lucidchart to be specific enables me to create visual representations of diversity, equity and inclusion initiatives when making HR and onboarding decisions is another advantage.
What do you dislike about the product?
I haven’t used Lucid Visual Collaboration Suite for long, but it accomplishes all my needs without any issues.
What problems is the product solving and how is that benefiting you?
It is through Lucid Visual Collaboration Suite (Chart) that I have been able to pinpoint HR areas of improvements by mapping HR processes automatically via flowcharts and sequence diagrams.


    Tanika B.

A Must-Have for Design and Marketing

  • December 09, 2025
  • Review provided by G2

What do you like best about the product?
I enjoy using Lucid Visual Collaboration Suite for brainstorming my designs and marketing. It helps me leverage my gifts and talents instead of hiring someone else. I love that Lucid allows me to quickly turn my mental concepts into visuals. I'm a fan of the ready-made templates and smart tools that boost my skills. I also love being able to see edits, comments, and updates from collaborators instantly. The initial setup was extremely easy, which made transitioning to Lucid even better.
What do you dislike about the product?
I haven’t found anything thus far that I dislike.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite lets me visualize concepts instantly, eliminating the need to hire additional help and fully utilizing my own skills.


    Robin G.

Intuitive, Easy to Use, and Efficient

  • December 09, 2025
  • Review provided by G2

What do you like best about the product?
I feel like Lucid Visual Collaboration Suite is very intuitive and easy to use. I love the drag and drop capabilities. When I'm looking to represent a process, the left hand menu bar collapses and expands to assist me with ideas. The initial setup was super easy, and I would definitely recommend it to a friend or colleague.
What do you dislike about the product?
Like most applications, there are so many capabilities that it is sometimes overwhelming to wade through all of the options. Maybe if there is a way to self-identify as a user (basic, experienced, pro) or something like that?
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for diagramming various flows like hierarchical, process, data, and swim lane flows with ease. Its intuitive drag-and-drop capabilities and menu bar assist my ideas, making it valuable for my business.


    Staffing and Recruiting

Effortless Visualization and Collaboration with Lucid

  • December 09, 2025
  • Review provided by G2

What do you like best about the product?
I love that Lucid makes complex ideas incredibly easy to visualize and share. The Suite’s intuitive interface, real-time collaboration, and rich templates help teams turn ambiguous concepts into clear, actionable plans — even when working remotely or asynchronously.
What do you dislike about the product?
The only real challenge I’ve experienced is the learning curve for new users — the platform is incredibly capable, but that means there’s a lot to explore up front. Clearer onboarding paths or more contextual guidance could help teams get full value even faster.
What problems is the product solving and how is that benefiting you?
Lucid addresses the problem of scattered collaboration by unifying diagramming, whiteboarding, and project planning in one place. Instead of juggling multiple tools, I can map processes, gather feedback, and refine ideas in a single shared workspace. This has streamlined my workflow, improved team alignment, and eliminated the friction that usually comes from context switching.


    phillip z.

Effortless Data Modeling with Intuitive Tools

  • December 09, 2025
  • Review provided by G2

What do you like best about the product?
I find the Lucid Visual Collaboration Suite easy to use, and I appreciate the drag and drop feature for diagramming. The initial setup was very easy, which is a big plus.
What do you dislike about the product?
none
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for data modeling to ensure my query is correct.


    Maxime B.

Lucid (Chart & Spark): Leading Brainstorming, Ideation, Charting & Diagramming Tool for Everyone

  • December 09, 2025
  • Review provided by G2

What do you like best about the product?
I incorporated Lucid Visual Collaboration Suite in 2023 June a year after I launched my Travel agency. Ever since, it has always been seamless to collaborate virtually on projects among teams across all departments. The current AI initiatives capabilities allows me to make informed decisions by visualizing marketing trends and metrics in real-time.
What do you dislike about the product?
I only used Team tier for one month then upgraded to a customized plan which offers all the features without restrictions.
What problems is the product solving and how is that benefiting you?
Feedback sentimental analysis through virtual reality whiteboards allocated by Lucidspark help capture customer experiences on diagrams before making business decisions.


    Computer & Network Security

Effortless Diagramming with an Intuitive Interface

  • December 09, 2025
  • Review provided by G2

What do you like best about the product?
Lucid is straightforward to use and makes it easy to get started right away. Its drag-and-drop interface allows me to create even complex diagrams effortlessly, which is why I find myself turning to it frequently for its convenience.
What do you dislike about the product?
The free tier comes with few limitations, including caps on the number of documents, restrictions on the number of objects allowed per diagram, and limited export options. These constraints can pose challenges for users who are unable to upgrade to the premium plan.
What problems is the product solving and how is that benefiting you?
Lucid makes it much easier to communicate complex ideas clearly. When I share diagrams with my team, everyone is able to quickly grasp workflows and processes, which leads to better collaboration and less confusion.