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Lucid

Lucid Software

Reviews from AWS customer

3 AWS reviews

External reviews

7,679 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Barbara H.

Lucidchart & Lucidspark: Robust for Visual Collaboration, Charting & Diagramming

  • December 10, 2025
  • Review provided by G2

What do you like best about the product?
As a Manager in the optical industry, it has been easy for me to create visual diagrams and flowcharts of business processes to identify marketing trends and metrics and pinpoint areas of improvements prior to making business decisions.
What do you dislike about the product?
It has been a great journey for me since 2023 when implemented Lucid (Lucidchart & Lucidspark) without facing challenges in customization nor bugs causing downtimes.
What problems is the product solving and how is that benefiting you?
By mapping customer journeys with Lucidchart, I have been able to enhance customer satisfaction.


    John N.

I have used Lucid Visual Collaboration Suite for quite a long time and it makes me happy.

  • December 10, 2025
  • Review provided by G2

What do you like best about the product?
Lucid Visual Collaboration Suite is truly the best. It is used by many departments of our company and it's a great tool when trying to whiteboard complex concepts. It lets your creativity really take control, resulting in a visual you are proud of. We can use Lucid Visual Collaboration Suite to brainstorm, create diagrams and generate ideas. I also use Lucid Visual Collaboration Suite to plan my research sessions with my team.
What do you dislike about the product?
I wish there were more options to collaborate.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite is super easy to use. You can modify the table more flexibly, especially the setting of the text size which can be set uniformly. I like how Lucid Visual Collaboration Suite allows us to quickly and effectively produce a visual representation that is helpful both to my team as well as the stakeholders behind the requests.


    Julio R.

Excellent for Team Process Organization

  • December 10, 2025
  • Review provided by G2

What do you like best about the product?
It is a great tool for organizing steps and presenting processes for the team.
What do you dislike about the product?
It takes a couple tries to actually get the results you need since there are so many options, and it feels a bit disorganized.
What problems is the product solving and how is that benefiting you?
I use it mostly for collaborative presentations with the team, to make sure we all follow the same action path.


    Ashley W.

Lucid Visual Collaboration Suite Solves All Our Problems.

  • December 10, 2025
  • Review provided by G2

What do you like best about the product?
I use Lucid Visual Collaboration Suite to describe a process flow. I like how simple and easy it is to learn and use. It is super effective for visualizing systems and finding ways to improve our product and delivery. I like how easy it is to use and provides an interface that lets you control versions the same way that Google Drive does.
What do you dislike about the product?
I have been using Lucid Visual Collaboration Suite for 4 years now and so far I haven't experienced any issues.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite has helped me to thoroughly think through the processes we have in place and visualize them to gain a deeper understanding of the whole process. Lucid Visual Collaboration Suite is so much better than anything else i have used in the past.


    Linet M.

Spectacular Flowchart Creation with Effortless Setup and Versatile Shapes

  • December 10, 2025
  • Review provided by G2

What do you like best about the product?
The variety of shapes to use is much greater than in other similar software and resizing is easier so I am able to set up a diagram within minutes. The arrow connectors also stay connected nicely if I have to rearrange the layout. It is spectacular for creating flowcharts and this helped with seamless transition from one assignment to another.
What do you dislike about the product?
So far I have not found any cons to this platform and I already know what each object is used for so there is no issue finding what I need.
What problems is the product solving and how is that benefiting you?
This platform really helps create visuals aids for lessons and diagrams help break complex tasks into steps. I also use flowcharts to present curriculum plans in a very clear manner.


    Shiva Kumar K.

Lucidchart Elevates Technical Diagrams and Streamlines Creative Workflows

  • December 10, 2025
  • Review provided by G2

What do you like best about the product?
Lucidchart’s specific libraries for ER (Entity Relationship) diagrams and UML shapes make my technical work look industry-standard. It allows me to visually prove to future employers, "I don't just know the theory of database design; here is the actual schema I built."
I can start in Lucidspark, dumping sticky notes for my film script or brainstorming features for the app. Once those messy ideas solidify, I can instantly switch to Lucidchart to map out the actual logic. I don't need to migrate data. It allows me to go from "Wouldn't it be cool if the app had community events?" to a concrete "User Flow Diagram" in the same ecosystem.
What do you dislike about the product?
I wanted to build my portfolio using tools that are completely free of cost. Lucid is aggressive with its paywall. The 60-object limit on the free plan is frustratingly low; I hit it almost immediately when trying to map a detailed user flow for an App. It forces me to break work into tiny, disconnected documents.
What problems is the product solving and how is that benefiting you?
I juggle complex, invisible logic (like AI RAG models and SQL schemas) alongside creative concepts (like my dystopian film storyboards). The main problem I face is translating these abstract ideas into something tangible that others can understand. It turns the backend logic of my App into clear flowcharts. I can see exactly where the user journey breaks before I write a single line of code.


    Neil B.

Streamlined Visualization, Needs Robust AI and Import Features

  • December 10, 2025
  • Review provided by G2

What do you like best about the product?
I mostly use Lucid Visual Collaboration Suite for making flowcharts and organizational charts. It offers a neat and easy-to-read presentation of charts, allowing us to share them with anyone we need to in a user-friendly design. The AI tool is nice in the limited areas it works, and it really speeds things up when plotting and populating charts. One of the best things about it is that it's relatively easy to figure out how to use and put things together nicely.
What do you dislike about the product?
The AI tool can be improved and should be usable in more places and scenarios. The importing of CSV files to populate a chart isn't great and generally doesn't work well. The integration with Google Spaces doesn't show much.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for making flowcharts and organization charts. It presents charts neatly and user-friendly, making them easy to read, understand, and share.


    Information Technology and Services

Comprehensive Planning Tools for Every Project

  • December 10, 2025
  • Review provided by G2

What do you like best about the product?
It provides all available planning and designing tools required head start any IT related project or even the project that is different from IT related industry.
What do you dislike about the product?
The theme is very basic and restricted. I have dark mode enabled on my Macbook but I needed white background on Lucid but I was unable to find that feature. Maybe AI will help make things better for example I provide the description and it creates the required diagram for me in Lucid.
What problems is the product solving and how is that benefiting you?
I am studying as Master's student doing by degree in IT and I require this tool for my courses such as Database, Object Oriented etc.


    Chrispinus N.

Excellent in creating diagrams in various formats reliably

  • December 10, 2025
  • Review provided by G2

What do you like best about the product?
They provide templates to many diagrams to make it easy for their users and it has a lot of icons and shapes and if there is one that you can’t find there you can always add it from an external file. On top of that it offers great flexibility and this makes me prefer it as a way to quickly create diagrams and flowcharts.
What do you dislike about the product?
It is not a huge con but I would like to have a dedicated macOS application although still the features are amazing with the browser access.
What problems is the product solving and how is that benefiting you?
I use the software to create wireframes and to produce diagrams that highlight critical network segments and external connection points. It helps me a lot in visualizing which devices have access to our sensitive servers.


    Khadra A.

Powerful flowchart tool that’s easy to use to create really neat charts

  • December 10, 2025
  • Review provided by G2

What do you like best about the product?
Lucid is a robust design application that instead of presenting clients some shapes and lines, it lets you visually improve the charts and diagrams with its really nice templates and connectors so that they become more understandable and professional.
What do you dislike about the product?
When it comes to making intuitive and appealing diagrams, Lucid has never inconvenienced me in any way so its always efficient to work with.
What problems is the product solving and how is that benefiting you?
At first I utilized Lucid to map supply networks but I began building everything from order workflows and inventory data maps to hazard analysis boards. Its very helpful working in real in real time with my team modifying the diagrams and getting to a final solution together.