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Lucid

Lucid Software | 1

Reviews from AWS Marketplace

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External reviews

6,431 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Brittany T.

Great Process Mapping Tool!

  • April 23, 2025
  • Review verified by G2

What do you like best about the product?
Lucid's Visual Collaboration Suite is a fantastic tool to bring processes to life in order to streamline and improve experiences.
What do you dislike about the product?
I haven't come across any negatives so far - and I have used it whilst working for my last two companies.
What problems is the product solving and how is that benefiting you?
Often it can be difficult to articulate onto paper a process when looking to make improvements. Where previously I would have used a wipeboard or large sheets of paper and sticky notes to map out a current process (either in silo or as part of a team), Lucid enables me to map a process on screen from day one - and allow for straighforward adjustments by my team and myself to drive improvements.


    Marketing and Advertising

Makes it incredibly efficient to communicate complex ideas and processes to a variety of audiences.

  • April 22, 2025
  • Review verified by G2

What do you like best about the product?
I like how user friendly the interface is. The simplicity of the drag and drop makes using and training others to use very smooth.
What do you dislike about the product?
In certain cases, I wish there were more formatting options to improve aesthetics of the reports. However, this could be due to lack of user knowledge
What problems is the product solving and how is that benefiting you?
Lucid chart helps solve problems with process inefficiencies by clearly mapping each step and where bottlenecks could occur.


    Computer Software

Great for collaboration but lacking some ease of use relative to visio

  • April 22, 2025
  • Review verified by G2

What do you like best about the product?
Great for collaboration with other users with everyone able to work live together in the same documents
What do you dislike about the product?
The UX can be a little challenging and useful hot keys are limited
What problems is the product solving and how is that benefiting you?
Easy to collaborate as a group on building out workflow diagrams and wireframes


    Computer Software

Easy to Learn and easy to use

  • April 22, 2025
  • Review provided by G2

What do you like best about the product?
LucidVisual is a tool that is really easy to learn and easy to use, and its benefits are really great to create nice visual effect charts.
What do you dislike about the product?
No downside that I can think of, great to use!
What problems is the product solving and how is that benefiting you?
It's helping to organize and understand different business processes


    Financial Services

Easy to use but I didn't find any significant differences with the competitors

  • April 22, 2025
  • Review verified by G2

What do you like best about the product?
I like the fact that it is quite simple and intuitive to use, making flowcharts does not require searching for components in hidden or hard to access places.
What do you dislike about the product?
I don't like the fact that moving around the board is more complex than competitors or maybe I didn't understand how to do it well and therefore it could be not very intuitive.
What problems is the product solving and how is that benefiting you?
It is very useful and convenient for sharing and reviewing user flows within the application.


    Computer Software

Handy and Fast diagrams for presentations

  • April 22, 2025
  • Review provided by G2

What do you like best about the product?
Its so easy to make useful and self-explanatory diagrams
What do you dislike about the product?
Sometimes I am not able to click the diagram boxes (below and above layer problem)
What problems is the product solving and how is that benefiting you?
To present ideas and show the flows to others


    Airlines/Aviation

Good tool for process mapping and idea generation

  • April 22, 2025
  • Review verified by G2

What do you like best about the product?
Easy to get started for basic use cases and easy to share and collaborate with your team
What do you dislike about the product?
As a previous Miro user, I find Lucid less intuitive, especially about finding a template that's best suited for your use case
What problems is the product solving and how is that benefiting you?
Create, share and collaborate with your team


    Mental Health Care

Lucid review - 1st timer

  • April 21, 2025
  • Review verified by G2

What do you like best about the product?
The most helpful is the use of features. It allows me to multitask many projects and put them in a visual representation
What do you dislike about the product?
the least is implementation, it can be tedious or should i say it takes a little longer to apply it to the board
What problems is the product solving and how is that benefiting you?
categorizing and organization company information and projects


    Real Estate

It is friendly to use

  • April 21, 2025
  • Review verified by G2

What do you like best about the product?
It was easy to use and very intuitive. It was a great tool to create my process and understand them better
What do you dislike about the product?
If you need to add a process on the middle of the diagram it could be a little difficult to move all you've done and reorganize.
What problems is the product solving and how is that benefiting you?
.Having a process diagram is useful to visualize the workflow, identify bottlenecks, recognize key milestones, and find opportunities to be more efficient.


    Entertainment

A pretty good tool

  • April 21, 2025
  • Review provided by G2

What do you like best about the product?
Multiple collaborative features and functionality. Voting, for example.
What do you dislike about the product?
Difficulties with permissions/access. Even after adding people as editors they don't have access and it is unclear why.
What problems is the product solving and how is that benefiting you?
Brainstorming sessions with voting