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The Katalon Platform

Katalon Inc.

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21 reviews
from and

External reviews are not included in the AWS star rating for the product.


    G. K Duraimurugan

Has improved test case reusability and simplified XPath-based debugging

  • September 28, 2025
  • Review provided by PeerSpot

What is our primary use case?

My main use case for Katalon Studio is automating test cases for both iOS and Android apps.

A specific example of a test case I automated with Katalon Studio is the lab test booking journey for our Tata 1mg Android and iOS apps, which help customers book lab tests and order medicines online.

What is most valuable?

The best features that Katalon Studio offers in my experience include reusability, which I find very valuable, and the XPath finders. The modification of test cases is very easy when compared to the traditional framework, which is the main advantage of Katalon Studio.

Reusability and the XPath finder have helped me significantly because there were cases with my current traditional frameworks where I struggled to find an XPath. In Katalon Studio, if you load the app, element finding becomes very easy. Additionally, if I want to change test cases, such as adding or removing any step, the process is straightforward.

The debugging process is also simpler. If any test cases fail using my current traditional framework, it was very difficult, whereas in Katalon Studio, I have debugged the failure test cases easily. With these features, I can save a lot of time using Katalon Studio compared to my current Java Selenium framework.

Katalon Studio has positively impacted my organization because I have noticed that I can save more than 50% of our time automating test cases. I measured this time saving by comparing the automation of cases in my current framework with automating the same cases through Katalon Studio using the record and playback method.

What needs improvement?

I have noticed a little lag while loading applications during my automation process with Katalon Studio, and I'm not sure if that is due to the free user restrictions, but I think this lag in application loading can be improved.

Katalon Studio sometimes restarts during automation, and as mentioned earlier, the app experiences lag, so those are the main areas that need improvement.

For how long have I used the solution?

I have been using Katalon Studio for around one month because I was working to automate our 1mg app for my own interest.

What do I think about the stability of the solution?

In my experience, Katalon Studio is stable, but sometimes I encounter lag and crash issues. For instance, Katalon Studio was restarting two or three times when I was working with it, and I also found some lags while loading my app.

What do I think about the scalability of the solution?

Katalon Studio handles larger projects and more complex test cases very easily, which is much simpler compared to my traditional framework.

How are customer service and support?

I have interacted with the customer support team of Katalon Studio only once, and the support was very helpful and quick. Within 24 hours, I received support from the customer support team through their forum.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously, we used a traditional framework with Java, Selenium, and TestNG framework, and also tried Test Sigma. However, I found Katalon Studio very useful compared to all of these, and it saves a lot of time.

Which other solutions did I evaluate?

Before choosing Katalon Studio, I considered other options such as Test Sigma, which I tried in the same way as Katalon Studio.

What other advice do I have?

I would rate Katalon Studio an eight out of ten. I chose this rating because I registered as a free user, and possibly due to that, I encountered those lags. If those issues had been resolved, I would have given it a 9.5 or 10.

My advice for others looking into using Katalon Studio is to consider that the industry is growing with no-code or low-code automation tools. In that case, Katalon Studio is very effective and saves a lot of time compared to others such as Test Sigma or TestTrio. It also has features such as optimized XPath finders that others do not offer, making Katalon Studio very advantageous when compared to other tools.


    Industrial Automation

Katalon frequently hangs

  • August 22, 2025
  • Review provided by G2

What do you like best about the product?
convenient for use in automation, easy to write
What do you dislike about the product?
Fix the hang to improve performance
What problems is the product solving and how is that benefiting you?
no


    Sebastian R.

Complete QA tool

  • August 19, 2025
  • Review provided by G2

What do you like best about the product?
What I like most about working with Katalon Studio is the ease with which different types of tests can be automated within the same tool. From the first time I used it, I noticed that the learning curve is very accessible, as it combines an intuitive interface with the ability to work with more advanced scripts in Groovy or Java when I need it. I find it especially practical to be able to manage web, mobile, and API tests in a single environment, thus avoiding the need to rely on several separate platforms.
What do you dislike about the product?
The only difficulty I find is that, when I have to edit the tests or debug, the process becomes a bit more complicated than expected.
What problems is the product solving and how is that benefiting you?
Automation of QA testing for all interfaces.


    Dheeraj-Sharma

Reports facilitate detailed management insights and streamline automation process

  • May 06, 2025
  • Review provided by PeerSpot

What is our primary use case?

I am automating my test cases. Wherever I am doing manual work and repetitive tasks, I am using Katalon Studio to automate those test cases.

What is most valuable?

The report generated using Katalon Studio is extremely valuable. We can schedule our test cases, and the report which we get can be shared with higher-level management. The report is detailed, indicating how many test cases passed and failed, with graphical interpretation. No coding knowledge is required, and it runs as scheduled. Additionally, it is easy to learn, quick to automate, and anyone can start automating test cases.

What needs improvement?

The pricing could be improved. Offering a discount on Katalon Studio licenses could encourage more users. There is significant competition, so providing a good offer with extra features could be beneficial.

For how long have I used the solution?

I have been using Katalon Studio for one year.

What do I think about the stability of the solution?

Stability is important as it saves time and provides valuable reports to higher management for decision-making. It looks professional when sharing reports with the board of directors. I rate its stability as eight out of ten.

What do I think about the scalability of the solution?

I am very impressed with Katalon Studio's scalability. It allows me to develop, run, and deploy test cases extensively. I rate its scalability nine out of ten.

How are customer service and support?

Customer service is great. I encountered a couple of issues during the initial setup, but customer care resolved them quickly.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I did analyze the Functionize tool before deciding on Katalon Studio. However, Functionize is very expensive compared to Katalon Studio, despite having more features.

How was the initial setup?

I rate the initial setup of Katalon Studio eight out of ten. It was straightforward, and any issues I had were resolved quickly by customer support.

What was our ROI?

By automating, I am able to save time and reduce the number of required resources.

What's my experience with pricing, setup cost, and licensing?

Katalon Studio is on the expensive side. I rated it eight on a scale where ten is very expensive. I recommend optimizing the pricing, as a moderate value around five would be preferred.

Which other solutions did I evaluate?

I considered Functionize, but due to its high cost, I chose Katalon Studio for my automation work.

What other advice do I have?

Overall, I would rate Katalon Studio an eight out of ten. I am a Senior Quality Specialist, and I suggest offering more competitive pricing to enhance the product's appeal.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other


    SheetalDabadghav

Self-healing capabilities and scripting flexibility have been beneficial

  • February 25, 2025
  • Review provided by PeerSpot

What is our primary use case?

I have used Katalon Studio extensively for UI and API testing. Recently, I explored it further to transfer knowledge to a junior colleague, answering their questions and navigating through the tool due to my prior experience.

What is most valuable?

Katalon Studio is easier to use compared to SmartBear TestComplete. In Katalon, I can see the Groovy script and add a script immediately. The browser compatibility and self-healing capabilities are excellent, which helps keep the code updated. The object repository is a strong point, and I appreciate the ability to build custom keywords.

What needs improvement?

Extending the certification validity, especially after the trial period, would be beneficial. Providing clearer guidance during the trial period for certification and training modules would also help. It would allow users to build expertise and promote the product effectively.

For how long have I used the solution?

I have used Katalon Studio a few years back extensively and recently explored it more for knowledge transfer.

Which solution did I use previously and why did I switch?

I used SmartBear TestComplete. I find Katalon Studio better in terms of ease of use, courses, and guidance.

What's my experience with pricing, setup cost, and licensing?

I used the trial version of Katalon Studio, which I got for free. For TestComplete, I used an internal license as my organization was partnered with them.

Which other solutions did I evaluate?

I evaluated SmartBear TestComplete.

What other advice do I have?

The decision to pursue certification remains unclear, especially after losing access post-trial. Providing better instructions during the trial would be valuable. 

I rate Katalon Studio as more than seven out of ten. 

Despite not exploring all features, it remains impressive based on my experience.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other


    Financial Services

User friendly

  • January 17, 2025
  • Review provided by G2

What do you like best about the product?
In-built features and components are very helpful for scriptless automation.
What do you dislike about the product?
Add more flexibility to use other open source components
What problems is the product solving and how is that benefiting you?
Monitoring


    Appu Ashok

Expansive integrations boost automation potential across devices

  • November 20, 2024
  • Review provided by PeerSpot

What is our primary use case?

I am in the field of product research and am familiar with Katalon Studio for product comparisons and test automation. Even though I am not an active tester, I have created a few tests using Katalon Studio.

How has it helped my organization?

Some of our customers use Katalon Studio, however, our own product, Tangene, is a competitor. My research helps us understand where Katalon stands in comparison to our product.

What is most valuable?

Katalon Studio has the highest number of integrations compared to other tools at a similar price point, such as Jira, Brokerstack, and Jenkins. It also allows automation on mobile, web, desktop, and API platforms. Although its object repository feature seems underdeveloped, its execution and integration capabilities are commendable.

What needs improvement?

I would like Katalon Studio to develop manual test case generation using AI capabilities, as other tools like those using OpenAI are already doing this. Also, enhancing its test management aspects and improving support levels with translators for non-English speakers would be beneficial.

For how long have I used the solution?

I have been familiar with and testing Katalon Studio for the past six months.

How are customer service and support?

Katalon's support is not very strong unless you opt for the enterprise version. Generally, companies like Katalon do not provide ample support if you are using their free or basic packages.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We have our own IP, Tangene Online. Additionally, I have worked with Selenium and Tosca, among others, in the same industry.

What's my experience with pricing, setup cost, and licensing?

The pricing of Katalon Studio is affordable, making it a sensible option for those looking for an affordable range.

Which other solutions did I evaluate?

I have worked on Selenium, TestTeam, and Tosca, as well as our product Tangene Online.

What other advice do I have?

I would rate Katalon Studio eight out of ten. The only improvement I want to see is the implementation of test case generation through AI. 

Overall, I recommend it highly and find it easy to use with many integrations.


    Narayana Chaitanya Voleti

Enhanced testing versatility with room for faster execution and improved training insights

  • November 13, 2024
  • Review provided by PeerSpot

What is our primary use case?

We are using Katalon Studio for mobile application testing, web testing, browser testing, and API testing. We are also trying to evaluate the tool for this company with mobile applications using React.

What is most valuable?

It is good with iOS and Android. We are still trying to establish the React Native application with some features. It is not capturing some of the objects. However, it is good to record and playback in low code. That is one advantage.

What needs improvement?

It should be faster while executing, and there are some defects, like choosing the new device with the test case. Parallel execution is available, but not with the free version. The videos or training videos are not providing proper information on setup, and it should give more insights so everyone can understand.

For how long have I used the solution?

We have used Katalon Studio for about two years.

What do I think about the stability of the solution?

Probably around six. It lies somewhere where, during execution, it goes bad, restarting the application. It needs more stability when test cases are executed.

What do I think about the scalability of the solution?

It is not that great but good, rating probably around seven out of ten. They could improve scalability.

How are customer service and support?

Documentation is good. Their website information is probably around eight out of ten. However, we have not gone far enough to truly evaluate the full support.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have used Tosca. Tosca does not have a micro frontend feature, and neither does this one.

How was the initial setup?

It was easy, but with the enterprise version, we do not have certain access, making setup a bit hectic. Overall, it is a good and easy experience.

What about the implementation team?

A small team, like six to seven people, was involved.

What was our ROI?

We are still evaluating, so I will not be able to comment on that.

What's my experience with pricing, setup cost, and licensing?

Pricing is a bit expensive for what the tool offers. The approximate cost is around $8,000.

Which other solutions did I evaluate?

We also evaluate API testing tools, and the free open-source alternatives are better performing, such as APM.

What other advice do I have?

I would recommend Katalon Studio, especially if you do not require a license. It is better than many other open-source tools. However, if you need an enterprise license, it might be expensive. Overall, I would rate it a seven or 7.5 out of ten.


Katalon custom keywords

  • November 01, 2024
  • Review provided by G2

What do you like best about the product?
Recording and capturing objects in Katalon
What do you dislike about the product?
Nothing to improve. All is well and good.
What problems is the product solving and how is that benefiting you?
Shadow DOM root elements mainly


    Masroor Sadiq

User-friendly tool enhances QA automation and app commission processes

  • October 11, 2024
  • Review provided by PeerSpot

What is our primary use case?

Our organization is using Katalon Studio for QA automation and mobile app commission processes.

How has it helped my organization?

We evaluated Katalon Studio as it provides more comfort and is appropriate for our needs.

What is most valuable?

Katalon Studio is user-friendly. I have broad experience in tools like Appiam and Selenium, and Katalon Studio is a further step ahead with Java.

What needs improvement?

There could be many improvements, however, I have not noted them down at this moment.

For how long have I used the solution?

I have been using Katalon for more than one to two months.

What do I think about the stability of the solution?

Integration with Mac and iOS is complicated, although it is traditionally more complicated for all tools on these platforms.

What do I think about the scalability of the solution?

I can rate it highly on ease and user-friendly adaptation.

How are customer service and support?

I have not contacted their support team.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have experience with traditional QA setups like Selenium, Java, Appiam, and more.

What was our ROI?

It depends on the organization's norms and ROI specs. The cost compared to functionality is considerable but depends on the organization's budget.

Which other solutions did I evaluate?

I have evaluated or downloaded reports regarding Katalon Studio and SmartBear TestComplete.

What other advice do I have?

I'd rate the solution eight out of ten.