IBM Verify Identity Access
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Robust Security and Seamless Experience with IBM Verify CIAM
What do you like best about the product?
What I appreciate most about IBM Verify CIAM is the way it delivers robust security while still providing a seamless user experience.
What do you dislike about the product?
Setting up and configuring the system at first can seem quite complicated.
What problems is the product solving and how is that benefiting you?
IBM Verify CIAM solves the challenge of managing customer identities securely at scale
Modernizes Legacy Systems with Robust Security
What do you like best about the product?
I like the IBM Verify CIAM's Application Gateway because it makes it easy to connect older on-premise applications with modern cloud apps without having to rewrite the code. It handles modern logins like SSO and provides banking-grade security for older apps. Once it verifies the user, it seamlessly passes the user’s identity to the older app using simple HTTP headers. This feature is particularly helpful as it allows me to secure old apps without writing a single line of code.
What do you dislike about the product?
Configuring the Application Gateway requires a strong background in network architecture. Setup is not easy. The issue is that I cannot just click a button to protect legacy apps; it requires deep configuration of headers and network rules.
What problems is the product solving and how is that benefiting you?
IBM Verify CIAM lets me connect old on-premise databases with modern apps, preserving my infrastructure. Its Application Gateway adds modern SSO to legacy apps without rewriting code, providing banking-grade security via simple configurations.
Smooth Authentication and Effortless MFA Setup
What do you like best about the product?
I like that the authentication process is smooth and the MFA setup is easy for users.
What do you dislike about the product?
The setup process is a bit complicated for new users.
What problems is the product solving and how is that benefiting you?
It provides secure user authentication and reduces login issues, making access smoother and safer
Modern, Secure, and Flexible CIAM Solution with Outstanding Authentication Features
What do you like best about the product?
IBM Verify CIAM offers a modern interface that greatly simplifies identity management once you become accustomed to the platform. Its security features are outstanding, particularly the multi-factor authentication, adaptive authentication, and risk-based scoring, which allow us to maintain strong security measures without creating unnecessary obstacles for end users. The authentication flows are very flexible, and the policy-based system provides us with detailed control over user verification processes. I also value the developer-friendly APIs and the clear documentation, as they make it much easier to integrate the platform with various applications.
What do you dislike about the product?
The biggest challenge is the initial setup. For first-time users, the configuration process can feel complex and requires some technical understanding. Policy creation, although powerful, comes with a noticeable learning curve. Additionally, the pricing is on the higher side compared to some newer CIAM providers, so it may not be ideal for small teams with limited budgets.
What problems is the product solving and how is that benefiting you?
IBM Verify CIAM has enabled us to centralize authentication for our various customer-facing applications, making user management much simpler. Implementing MFA was straightforward and has notably strengthened our security. We have also seen a decrease in password-related problems and support requests due to more intelligent authentication and self-service features. The automated onboarding and offboarding workflows have minimized manual work and helped us maintain consistent compliance throughout our systems.
IBM Verify CIAM
What do you like best about the product?
I like Okta because it's easier to use due to its rich documentation. I appreciate that it supports different things such as SCIM protocol, which works especially well. It's easy to set up, and there are multiple resources available to get started. I also find it valuable that SCIM allows users to get updated quickly across all services. Additionally, Okta effectively solves how we manage users and groups.
What do you dislike about the product?
NA
What problems is the product solving and how is that benefiting you?
NA
Streamlined Client Verification, Needs UI Enhancements
What do you like best about the product?
I find the streamlined process with IBM Verify CIAM incredibly useful for my workflow and my role, as well as for the company. The tool helps make things faster, especially the verification process, which is really efficient. It allows every employee on the sales front to store information in the same place, and makes post-analysis easy if you want to use data for analytics. The connector information feature is also really helpful and effective.
What do you dislike about the product?
I think the user interface should be improved, even though I know the feedback is being taken for UX design. There's also the aspect of pricing, and I feel more features should be prominent for different use cases. Right now, it covers about 90% of what users need, but there are niche use cases where it could be improved in the future.
What problems is the product solving and how is that benefiting you?
IBM Verify CIAM effectively handles external customer verification and sorting, assisting with onboarding clients to our services. It maintains client records and verifies potential clients' authenticity, ensuring we connect with genuine leads. The streamlined process is beneficial for my marketing and sales role, making data analytics easier.
Centralized Identity Management with Room for Improvement
What do you like best about the product?
I like IBM Verify CIAM for its centralized application management and the ability to scale reliably. It does enhance the customer experience and provides better security. It's also beneficial because during high traffic events, the login or user experience doesn't slow down. I also find that separate identity logic for each application reduces admin efforts significantly. The setup process, including the creation of users, groups, and policies, as well as MFA setup and configuring simple applications with standard settings, was quite smooth.
What do you dislike about the product?
I find it challenging that IBM Verify CIAM has limited low-code or no-code options, which means it heavily depends on technical knowledge. The application integration is complex, and the UI feels outdated. I wish there were features for rapid application onboarding like drag and drop flow builders, and one-click connectors for platforms like SAP, AD, AWS, and Azure. Understanding the architecture and debugging failures was also challenging during the initial setup.
What problems is the product solving and how is that benefiting you?
IBM Verify CIAM helps us manage secure user access, authentication, and identity lifecycle while improving user experience and securing application onboarding. It solves managing complex identities and compliance issues.
Robust, Secure, and User-Friendly Platform for Access Management
What do you like best about the product?
I love this platform for its reliable and secure access. It ensures accountability of users having login access providing more security and responsibility to the users. It minimizes the risk with its secure authentications to every login. Its capability for the admin to decide the access of users enhances the control over the access of the resources. This platform is of great assistance to organize the identity of customers and their access depth. With the great ecosystem of its own, This platform is robust and powerful that improves the security and reliability of an organization. The platform itself is simple and easy to use.
What do you dislike about the product?
I have least dislike about this platform. I just wish that the price of subscription was a little lower.
What problems is the product solving and how is that benefiting you?
It manages access of users to a great extent. This platform simplifies work for the admin while providing secure access and control. It ensures security for the customer access providing a more reliable and trustable brand for the users.
Flawless, User-Friendly and Helpful
What do you like best about the product?
I find IBM Verify CIAM to be flawless in its design, which is a significant advantage. The platform is helpful in that it efficiently supports coding and reasoning tasks. One of its standout features is the reasoning capability that greatly aids me in both coding and debugging processes, enhancing my productivity. The initial setup was easy, which made the onboarding process smooth and hassle-free. Overall, everything about the system seems perfect to me.
What do you dislike about the product?
nothing
What problems is the product solving and how is that benefiting you?
IBM Verify CIAM assists in coding and debugging, providing a flawless and helpful experience.
Strong Security, But Deployment Is Challenging
What do you like best about the product?
High level security. Enterprise level product making it trustable
What do you dislike about the product?
Complex to deploy. Takes a lot of time. Not very easy.
What problems is the product solving and how is that benefiting you?
Managing user identities at scale on a big enterprise organization level
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