Symmetry Systems DataGuard
Symmetry SystemsReviews from AWS customer
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Exactly the businesses needs
What do you like best about the product?
The materials inside the platform are so informative and helpful.
What do you dislike about the product?
So far nothing; it does provide everything needed by the business.
What problems is the product solving and how is that benefiting you?
It provides us with the correct information needed to comply with the Data Protection Law.
Solid data protection service and audit
What do you like best about the product?
The Dataguard team is always helpful and advised us competently on all questions. The software is helpful and transparently reveals optimization potential.
What do you dislike about the product?
In general, the user interface could be made a bit more modern and user-friendly, but all in all it is still relatively self-explanatory. In the audit, it would be desirable if certain information regarding tools used in one area did not have to be mentioned again in another area of the company.
What problems is the product solving and how is that benefiting you?
We have chosen Dataguard as our external data protection officer and are basically satisfied with the service.
Zu Frieden
What do you like best about the product?
We have been working with DataGuard since 2018 and are very satisfied with the service
What do you dislike about the product?
We couldn't have had a negative experience until now
What problems is the product solving and how is that benefiting you?
Our data protection is backed by DataGuard
Again and again with pleasure
What do you like best about the product?
Training for staff, external data protection officer, traceable audits
What do you dislike about the product?
I didn't notice anything that I didn't like, everything is fine.
What problems is the product solving and how is that benefiting you?
Assumption of the role of Data Protection Officer, additional tasks, training, etc.
Perfect Service
What do you like best about the product?
The service and advice is excellent.
I can only recommend the service.
we have been a customer since 2018 and have only had the best experiences
I can only recommend the service.
we have been a customer since 2018 and have only had the best experiences
What do you dislike about the product?
there is nothing to complain about. We are completely satisfied
What problems is the product solving and how is that benefiting you?
we are now finally fully positioned and legally secure in all data protection issues
A great service
What do you like best about the product?
Flexible and supportive with company needs. Allocation of a dpo contact.knowledgeable
What do you dislike about the product?
We have had no issues so far with dataguard.
What problems is the product solving and how is that benefiting you?
Providing all required information and support for data protection requirements.
Structured support for creating documentation regarding Information Security
What do you like best about the product?
personal contact, professional documentation templates
What do you dislike about the product?
Not as hands-on as we expected. It's more about providing templates than a hands-on working together on new policies.
What problems is the product solving and how is that benefiting you?
Preparing the first documentation for ISO 27001 certification and TISAX Assessment.
Privacy Service
What do you like best about the product?
Expert advice from personable Advisers. The team is approachable and easy to relate to.
What do you dislike about the product?
The option to pick up the phone and call my assigned Privacy Consultant.
What problems is the product solving and how is that benefiting you?
Overall GDPR compliance and ensuring that this becomes standard practice. Ensuring processes that are in place are effective and mitigate Data Breach risks. The benefit of having an Independent Expert Adviser was quickly realised. The Board assurance aspect is now objective.
Recommendations to others considering the product:
This is an absolute mandatory Business Support for all businesses. The same decision that is made to have a Legal Service and Accountant on retainer, this is necessary business support to consider. The team provides easy-to-understand advice without jargon. The advice is practical and compliant.
Making data protection secure and understandable
What do you like best about the product?
The open, transparent, and honest communication of the team is excellent. You know how to express legal issues in a simple, understandable, and straightforward way, which makes internal communication much easier, and you don't have to translate it for your colleagues.
What do you dislike about the product?
There is no point that has disappointed me in working with DataGuard. We became a major customer early on, we were able to follow the growth course and the associated development steps.
What problems is the product solving and how is that benefiting you?
The specialization in data protection makes them particularly competent. With your digital platform, you always give us access to all relevant, necessary and current information. In addition, you also offer a training platform for employees with the academy.
Recommendations to others considering the product:
The specialization and expertise is a very big advantage. The digital services and platforms provide a very good basis for documenting the audits and maintaining the legal information.
GDPR for dummies
What do you like best about the product?
What we like best is that it has a good snapshot of how your are doing and you get nice reports for auditing purposes. Its webbased and it allows you to quickly jump into the GDPR work. You can attach documents related to the systems and even send out a request to the vendor to fill in documents.
What do you dislike about the product?
Lack of explanations and hints in the input fields. Not really intuative and need at least 2 rounds of webinars before you understand it. Also need som examples to see how others have replied. The documentation needs to be relooked at so that the user can quickly jump and get help on how certain fields relate to GDPR.
What problems is the product solving and how is that benefiting you?
The problemss we are solving is system inventory of the various IT-system software. We have benefited by have a central depository of our systems in the cloud and that many users can access this system from a webbrowser.
Recommendations to others considering the product:
Get all your documenation in place and have a team set up to assist you with stakeholder system inventory.
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