Symmetry Systems DataGuard
Symmetry SystemsReviews from AWS customer
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Repeatedly very short term response rate on topic where we needed quick Feedback.
What do you like best about the product?
Repeatedly very short term response rate on topics where we needed quick feedback. The team just now again helped us with quick and helpful answer and with that unblocked our Product & Engineering team.
What do you dislike about the product?
Do not want to answer this question currently
What problems is the product solving and how is that benefiting you?
Support with data privac questions
Completely satisfied - especially with our Dataguard consultant
What do you like best about the product?
Our consultant quickly and extremely well familiarized themselves with our specific needs as a non-profit organization and guided us very attentively and clearly through all processes. Inquiries are processed very quickly, and communication is always straightforward and pleasant!
What do you dislike about the product?
the platform is not always self-explanatory and somewhat confusing in some places
What problems is the product solving and how is that benefiting you?
currently the transition to a new IT structure, DSFA
IT Principle Engineer
What do you like best about the product?
supportive team and quick response, Various plans for for customized my needs
What do you dislike about the product?
Nothing the team very supportive and i learned alot from the consultation
What problems is the product solving and how is that benefiting you?
Preparing the TISAX audit and the review for internal audit
A good partner at eye level
What do you like best about the product?
- individual and flexible consultation
- reliable collaboration on equal footing with a dedicated contact person
- good development of structures
- very good support in the standardization of processes and their development
- reliable collaboration on equal footing with a dedicated contact person
- good development of structures
- very good support in the standardization of processes and their development
What do you dislike about the product?
- the platform is somewhat confusing and not consistent in its presentation
- contact with the contract department
- contact with the contract department
What problems is the product solving and how is that benefiting you?
- efficient implementation of processes
A Top-Notch Audit Partner for ISO 27001 Compliance
What do you like best about the product?
What I appreciated most about working with DataGuard was their professionalism, clarity, and expertise throughout the entire ISO 27001 audit process . They made what could have been a complex and stressful journey feel structured, supported, and even straightforward. Their team was not only highly knowledgeable but also approachable and responsive, offering practical advice tailored to our organization's specific needs.
What do you dislike about the product?
Overall, the experience was very positive. One minor challenge was coordinating timelines during peak audit seasons, but the team communicated clearly and managed expectations well.
What problems is the product solving and how is that benefiting you?
DataGuard is solving the challenge of navigating complex compliance frameworks like ISO 27001 in a clear, structured, and supportive way. Before working with them, we struggled with understanding the full scope of our information security obligations and ensuring we had the right controls in place.
With DataGuard, we now have:
1. A streamlined compliance process , making it easier to manage documentation, risk assessments, and audits.
2. Expert guidance that simplifies technical requirements and aligns them with our business goals.
3. This has benefited us by not only helping us achieve and maintain ISO 27001 certification but also by strengthening our overall security posture. We now operate with greater confidence, knowing that our data protection practices are robust and audit-ready.
With DataGuard, we now have:
1. A streamlined compliance process , making it easier to manage documentation, risk assessments, and audits.
2. Expert guidance that simplifies technical requirements and aligns them with our business goals.
3. This has benefited us by not only helping us achieve and maintain ISO 27001 certification but also by strengthening our overall security posture. We now operate with greater confidence, knowing that our data protection practices are robust and audit-ready.
Meaningful sparring and many sources of information
What do you like best about the product?
I particularly like the meaningful and solution-oriented sparring with the DataGuard consultant and the wealth of templates and information on the topic of data protection.
Furthermore, we were able to develop several internal processes with the consultant to simplify data protection management within the company.
Furthermore, we were able to develop several internal processes with the consultant to simplify data protection management within the company.
What do you dislike about the product?
Partially, it is somewhat tedious to switch between the individual areas of the platform, especially with multiple entities, but the content and support make up for it.
What problems is the product solving and how is that benefiting you?
DataGuard helps with the implementation of a Data Protection Management System (DPMS)
Invaluable partner for AI data protection and compliance
What do you like best about the product?
The expertise in the AI field and the exceptional consulting quality by Onur Turhan are outstanding. We particularly appreciate the responsiveness, proactive thinking, and the ability to explain complex data protection concepts in an understandable way. The platform and resources have significantly contributed to establishing a data protection culture in our company. DataGuard always stays up-to-date with the evolving AI regulations and offers pragmatic yet secure solutions.
What do you dislike about the product?
Due to the consistently positive experience, we do not notice any significant disadvantages. If anything, one might note that the high quality of the consultation may come at a price, but the investment is fully justified by the added value.
What problems is the product solving and how is that benefiting you?
As a B2B AI startup, we face the enormous challenge of working with sensitive data in a rapidly evolving regulatory environment (GDPR, AI regulation). We lacked the specialized in-house expertise to handle this complexity safely and efficiently without slowing down our development and growth goals.
Solution & Benefit: DataGuard solves this problem by providing us with tailored, highly competent advice specifically designed to meet the needs of an AI company.
The greatest benefit for us is that we can fully focus on our core competency – developing innovative AI solutions. We have the assurance that we are operating in legal compliance and that potential risks are proactively managed. This not only gives us security but also strengthens the trust of our customers and partners, which is a crucial competitive advantage.
Solution & Benefit: DataGuard solves this problem by providing us with tailored, highly competent advice specifically designed to meet the needs of an AI company.
The greatest benefit for us is that we can fully focus on our core competency – developing innovative AI solutions. We have the assurance that we are operating in legal compliance and that potential risks are proactively managed. This not only gives us security but also strengthens the trust of our customers and partners, which is a crucial competitive advantage.
Peace of mind for all Data Privacy matters
What do you like best about the product?
DataGuard provides an intuitive platform that centralizes our privacy and compliance management in one place. The combination of software and expert support helps us stay on top of GDPR obligations and internal policies without feeling overwhelmed. I especially appreciate how our consultant Onur T. proactively and pragmatically guides us through audits and regulatory changes.
What do you dislike about the product?
Some of the audit questionnaires feel more geared toward traditional business models, so they sometimes require extra context or adaptation for more modern or digital-first companies. However, with the guidance and personal assistance of our consultant, it’s been very manageable to tailor the outcome to our needs.
What problems is the product solving and how is that benefiting you?
We rely on DataGuard for generating and maintaining our privacy/cookie policies, screening DPAs in record-time, and accessing up-to-date policy templates, as well as their Academy section for regular employee trainings. The software has helped us move away from scattered spreadsheets and manual tracking by providing a single source of truth for data protection and compliance. This has saved us time, reduced human error, and made it easier to demonstrate accountability to stakeholders and regulators.
Strong support in everyday data protection
What do you like best about the product?
We have been working with DataGuard for some time now in the context of data protection assignments and have consistently had positive experiences.
We would particularly like to highlight the collaboration with our consultant, Mr. Turhan. His expertise, reliability, and helpfulness – even with more complex or urgent inquiries – have impressed us. He manages to convey data protection in an understandable way and even occasionally brings a touch of humor into it.
We would particularly like to highlight the collaboration with our consultant, Mr. Turhan. His expertise, reliability, and helpfulness – even with more complex or urgent inquiries – have impressed us. He manages to convey data protection in an understandable way and even occasionally brings a touch of humor into it.
What do you dislike about the product?
Of course, there is always room for improvement, but overall we are very satisfied and feel well supported both professionally and personally.
What problems is the product solving and how is that benefiting you?
Data protection issues in everyday life – often short-term and complex. Solution by DataGuard: Quick, understandable, and practical advice, especially by Mr. Turhan.
Great partner to establish your data protection management system
What do you like best about the product?
The initial set up was easy. Using the DataGuard platform I was guided through the initial audit. In a reasonable time we produced the data processing directory , a first draft for the TOMs and checked DPAs. In my regular sessions with our account manager Onur Turhan we clarify open topics quickly. Onur is doing a great job, provides guidance, templates and so on and already demonstrated that he can quickly understand our specific use cases and requirements.
What do you dislike about the product?
The platforms usability could be improved and having the data processing directory splitted by areas in PDF files is not the perfect approach (but still good enough to find everything and to work with it).
What problems is the product solving and how is that benefiting you?
Set up of a data protection management system for the company as well as for the products we are building. DataGuard provides the knowledge (especially working with your account manager, Onur Turhan in our case) and they provide guidance using their platform for any topic that refers to data privacy.
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