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NinjaOne is a great tool for managing servers and desktops
What do you like best about the product?
Patching works good with Windows and even Linux now. Automation scripts and easy PS / Terminal access is also a big plus. Overall I'm more satisfied to it than other tools I've used.
What do you dislike about the product?
Remote management sessions don't always launch and have connection errors. There's little learning curve to use patching and management but once you get it set up it's works good.
What problems is the product solving and how is that benefiting you?
Endpoint patching, inventory, monitoring and management.
Ninja Team and our dedicated rep Joey are unmatched
What do you like best about the product?
NINJA is a gamechanger when it comes to managing endpoints. Whether you are an MSP with external endpoints, or an internal team managing your own business - we could not imagine how you would do it successfully without NinjaRMM/NinjaONE
What do you dislike about the product?
NinjaRMM/NinjaONE is rapidly expanding and devloping new features. Where they are already tried and true in RMM, they are now releasing more helpful features like ticketing, and knowledge bases. The only complaint we have if you can call it one is that we wish we could work with them more on more fronts.
What problems is the product solving and how is that benefiting you?
We had an issue with patch updates not sticking in our other systems, and alot of misinformed techs because of these systems. Ninja gave us full control, and built up our trust to know that when we issue a command or run a script over their software - it gets done. NinjaRMM solves many painpoints that we've experienced - but if you are coming in from no endpoint management system to begin with then this will be a new world for you. Gamechanger
Excellent IT tool
What do you like best about the product?
Intuitive user interface. Powerful remote management. Proactive monitoring. Security and protection. Task automation. Integrations and ecosystem. Excellent technical support.
What do you dislike about the product?
Complexity at some points in advanced configuration
Limited customization of reports
Real-time monitoring capability, when there is a lot of infrastructure
Limited customization of reports
Real-time monitoring capability, when there is a lot of infrastructure
What problems is the product solving and how is that benefiting you?
Proactive management of IT assets, their monitoring, and security patch management. Also, an important point is agile remote connection for management.
Very innovative with consistently good innovations
What do you like best about the product?
Simple operation and range of functions. Help with daily work.
What do you dislike about the product?
There is nothing that one could really criticize.
What problems is the product solving and how is that benefiting you?
Monitoring of operational states, patch management, and documentation
Ninja Product Review
What do you like best about the product?
The versatility and ease of use are what I like best about NinjaOne.
The user-friendly interface, robust remote monitoring and management capabilities, efficient automation features, and excellent customer support. It is often praised for streamlining IT tasks, enhancing productivity, and simplifying the management of IT environments.
The user-friendly interface, robust remote monitoring and management capabilities, efficient automation features, and excellent customer support. It is often praised for streamlining IT tasks, enhancing productivity, and simplifying the management of IT environments.
What do you dislike about the product?
I dont have any but NinjaOne often receive regular updates and improvements, addressing our concerns and enhancing the overall experience. We also cant wait for future add ons and updates which will enhamnce NINJA RMM in being the pinnacle of the MSP world.
What problems is the product solving and how is that benefiting you?
NinjaOne has addressed various challenges in our IT management and remote monitoring. Some of the key problems it solves include:
1. Centralised IT Management: NinjaOne provides a centralized platform to manage IT assets, networks, and devices, making it easier for IT professionals to monitor and control their entire IT infrastructure from a single interface.
2. Remote Monitoring and Support: The platform offers real-time monitoring of endpoints, allowing IT teams to proactively detect and resolve issues remotely, reducing downtime and improving overall system performance.
3. Automation and Patch Management: NinjaOne automates routine IT tasks, such as software patching and updates, reducing manual efforts and improving system security.
4. Reporting and Analytics: The platform provides comprehensive reporting and analytics, offering insights into IT performance, resource usage, and potential areas for improvement.
5. Enhanced Security: NinjaOne includes security features like antivirus and endpoint protection, helping to safeguard IT environments from potential threats.
By addressing these challenges, NinjaOne streamlines IT operations, enhances productivity, and allows IT professionals to focus on strategic initiatives rather than routine tasks. This, in turn, benefits organisations by increasing efficiency, reducing IT-related costs, and improving overall system stability and security.
1. Centralised IT Management: NinjaOne provides a centralized platform to manage IT assets, networks, and devices, making it easier for IT professionals to monitor and control their entire IT infrastructure from a single interface.
2. Remote Monitoring and Support: The platform offers real-time monitoring of endpoints, allowing IT teams to proactively detect and resolve issues remotely, reducing downtime and improving overall system performance.
3. Automation and Patch Management: NinjaOne automates routine IT tasks, such as software patching and updates, reducing manual efforts and improving system security.
4. Reporting and Analytics: The platform provides comprehensive reporting and analytics, offering insights into IT performance, resource usage, and potential areas for improvement.
5. Enhanced Security: NinjaOne includes security features like antivirus and endpoint protection, helping to safeguard IT environments from potential threats.
By addressing these challenges, NinjaOne streamlines IT operations, enhances productivity, and allows IT professionals to focus on strategic initiatives rather than routine tasks. This, in turn, benefits organisations by increasing efficiency, reducing IT-related costs, and improving overall system stability and security.
Big Change with Remote Support Tool, quick solution
What do you like best about the product?
It is quite effective for patching and managing devices, I enjoyed SplashTop up until recently.
What do you dislike about the product?
I am not a big fan of the fact that I can't get details on a lot of the Microsoft patches despite they have Patch IDs which should be in the MS catalog.
What problems is the product solving and how is that benefiting you?
SplashTop started to charge additional fee for the same product, in comes the Ninja Remote tool that does the same thing with no additional cost!
All in One Features
What do you like best about the product?
- Asset monitoring
- Remote Softwares
- AV intigration
- Remote detailed Windows update tools
- Remote Softwares
- AV intigration
- Remote detailed Windows update tools
What do you dislike about the product?
- Sometimes we are not able to received reports.
What problems is the product solving and how is that benefiting you?
- Asset management
- Remote Management for support
- Patch Managment
- Endpoint MOnitoring
- Remote Management for support
- Patch Managment
- Endpoint MOnitoring
A breath of fresh air
What do you like best about the product?
After using a previous RMM and having random issues and headaches with onboarding new systems, rolling out and stopping particular patches, making company specific policies and much, much more. NinjaOne has certainly shown not only me, but the team in general, that things can be so much easier and smoother to roll out.
What do you dislike about the product?
The only issue that I've had so far is integrating BitDefender, it does have to be created in the EU and not US instance which means you may potentially have to lose all your endpoints to create a new instance to integrate.
What problems is the product solving and how is that benefiting you?
We recently had a whole heap of issues where we couldn't easily create company specific policies and tie it all into one policy. Ninja have the ability for this to be done rather than 20 thousand menus and ensuring that you select the right company in the right menus for it to work. It's simple, it's easy and it works.
Easy and Efficient Remote Management
What do you like best about the product?
One of the most helpful features of NinjaOne is the automated scripting feature, allowing us to quickly and effectively update and deploy software to hundreds of stations without taking hours out of our day. It's like having an army of helpdesk engineers assisting you!
Being able to customize and configure our own scripts for applications has saved us hundreds of hours in labor.
Being able to customize and configure our own scripts for applications has saved us hundreds of hours in labor.
What do you dislike about the product?
One minor issue with NinjaOne is the small learning curve to discover where specific settings and features are. This is only a slight problem, as once you know where they're located you don't experience any issues after that.
What problems is the product solving and how is that benefiting you?
Automating patch deployment on hundreds of stations that we manage and support. Being able to remotely monitor and manage all of our systems with a few clicks saves time and money for our company and helps increase our bottom line.
Ninja - Ever improving
What do you like best about the product?
The powershell scripting has made my job a lot easier. The scheduling has gotten easier
What do you dislike about the product?
It can die on a computer easliy requireing either a reinstall or a wipe of the computer, this is migitgated by the fact its happening to computers that have been left alone.
What problems is the product solving and how is that benefiting you?
We've adapted our update scripts for bespoke software, eased computers building
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