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It is indeed NinjaONE
What do you like best about the product?
I recently started to manage the devices, systems and servers through NinjaOne after changing my workplace.
Previously I managed through Intunes, SolarWinds and various patchwork IT-Managers that were, frankly, scary. Unsafe sometimes.
With NinjaOne I have everything I need as they say "in one place". I can oversee, manage, apply all through one site without having the need to navigate through 12 different pages. The possibilities they implement after listening to their customers through feedback and reviews is another sincerly awesome point towards NinjaOne. The recent addition of a more structured automation library and the possibility to just code-cook inside NinjaOne something for your specific needs is, yet again, another point for NinjaOne.
Additionally planned are device management, like company phones or tablets. So far, what was available to see in action showed me that its a serious rival to intunes without having to worry about compatibilitly and most important: NinjaOne does not cleanse the phone of very important packages.. like intunes does. So far I only got one negative aspect, that I will list in the next section!
Installment of the NinjaOne Agent is flawless and very easily done, makes it simple for even junior administrators to setup an functioning monitoring.
The customer support regarding help, webinars and working together to onboard a new colleague was an amazing experience, very friendly and thorough onboarding into NinjaOne as well as being open to many questions and even more information if questions came up that not entirely had been about NinjaOne.
I have a daily routine of NinjaOne and after doing the initial setup, the system actually supports you a lot regarding availability and eases administration regarding patch management, system health, backups, logs, tools to apply if you need it to have a specific role to fulfill. Applying those rules, integrations, scripts and using the toolset allows you to save up much time that you otherwise would have to spend on it, making room for more important or time consuming tasks, so your work days are more aligned towards the work-life-sleep balance, in my opinion.
Previously I managed through Intunes, SolarWinds and various patchwork IT-Managers that were, frankly, scary. Unsafe sometimes.
With NinjaOne I have everything I need as they say "in one place". I can oversee, manage, apply all through one site without having the need to navigate through 12 different pages. The possibilities they implement after listening to their customers through feedback and reviews is another sincerly awesome point towards NinjaOne. The recent addition of a more structured automation library and the possibility to just code-cook inside NinjaOne something for your specific needs is, yet again, another point for NinjaOne.
Additionally planned are device management, like company phones or tablets. So far, what was available to see in action showed me that its a serious rival to intunes without having to worry about compatibilitly and most important: NinjaOne does not cleanse the phone of very important packages.. like intunes does. So far I only got one negative aspect, that I will list in the next section!
Installment of the NinjaOne Agent is flawless and very easily done, makes it simple for even junior administrators to setup an functioning monitoring.
The customer support regarding help, webinars and working together to onboard a new colleague was an amazing experience, very friendly and thorough onboarding into NinjaOne as well as being open to many questions and even more information if questions came up that not entirely had been about NinjaOne.
I have a daily routine of NinjaOne and after doing the initial setup, the system actually supports you a lot regarding availability and eases administration regarding patch management, system health, backups, logs, tools to apply if you need it to have a specific role to fulfill. Applying those rules, integrations, scripts and using the toolset allows you to save up much time that you otherwise would have to spend on it, making room for more important or time consuming tasks, so your work days are more aligned towards the work-life-sleep balance, in my opinion.
What do you dislike about the product?
Only one previously announced thing.
The lack of an actual log regarding system performance, you have a set timeframe you can observe but so far what happened 3 days ago, is not being logged.
Making it difficult to monitor strange behaviour of hardware in systems, but im sure this will or can be sorted out differently through NinjaOne.
The lack of an actual log regarding system performance, you have a set timeframe you can observe but so far what happened 3 days ago, is not being logged.
Making it difficult to monitor strange behaviour of hardware in systems, but im sure this will or can be sorted out differently through NinjaOne.
What problems is the product solving and how is that benefiting you?
Managing Windwos and Linux Servers from internal and customer environments, patch management for both OS and keeping a firm overwatch on devices being used and what their stability and workload is over the work hours.
The Virtual Technician Everyone Wants to Have
What do you like best about the product?
The continuous evolution of the product and the willingness to customize and help partners grow
What do you dislike about the product?
Slow release of the MDM product on android and apple
What problems is the product solving and how is that benefiting you?
the management of the installed park at all times
Linux management
What do you like best about the product?
Very straight forward management system for linux server. More intent to manage server from management system, not from server side. You can see server monitoring and needed terminal access can be taken straight from management system. Also ready made scripts can be launch easily to server or servers. Very easy to use and fast to implement.
What do you dislike about the product?
Reporting and inventory can be develop further.
What problems is the product solving and how is that benefiting you?
Patching linux servers in correct time windows and with different patches.
Surprisingly simple
What do you like best about the product?
We switched to NinjaOne after several years of another RMM, and I must say that we were really pleased especially with the simplicity of the panel. All functions are easily accessible and configurable.
The learning curve is vermanete simple, even though the system is very powerful.
Management of remote devices (clients) is very simple
In less than a month we are patrons of the system.
We use it every day, it is one of the main systems of the service
Perfect support, fast and accurate
The learning curve is vermanete simple, even though the system is very powerful.
Management of remote devices (clients) is very simple
In less than a month we are patrons of the system.
We use it every day, it is one of the main systems of the service
Perfect support, fast and accurate
What do you dislike about the product?
So far we have had no major critical issues. We are testing the beta version for mobile devices and at the moment it still has some small problems, but it is beta.
What problems is the product solving and how is that benefiting you?
With NinjaOne we are solving the problem of off-site PC management, with the old system we had it was not possible in an easy way. Now we are able to reach out and give assistance to everyone.
Also, the antivirus is fast and does not weigh down the pcs.
Also, the antivirus is fast and does not weigh down the pcs.
Ninja RMM
What do you like best about the product?
ease of remote access to end user devices
What do you dislike about the product?
no easy way to put whole site into maintenence mode
What problems is the product solving and how is that benefiting you?
Having 1 place to manage it all without haveing to manage AV, Patches and RMM in different apps.
Very good software with the best support for partners
What do you like best about the product?
NinjaOne is an RMM software that is almost perfect for our company to make it easier for us to manage, monitor and manage our customers' endpoints. And if you have any problems or questions, the NinjaOne support team will send you initial assistance within a few hours. This makes daily work much easier
What do you dislike about the product?
NinjaOne supports some Linux distributions such as RedHat, Debian, Ubuntu, CentOS. However, support should be extended to newer and current distributions.
What problems is the product solving and how is that benefiting you?
NinajaOne supports us strongly in the pantch management of the endpoints, as well as in the monitoring of the critical services of the devices and the endpoints. Rolling out customer-requested software is also significantly simplified with NinaOne
Evolution of tech Ninja's
What do you like best about the product?
Ninja has helped as from a workload perspective. Reduced the hours we used to spend on machines to being able to manage multiple enpoint in globally at a very decent rate.
What do you dislike about the product?
Wish it could incoporate Group Policies for remote staff.
What problems is the product solving and how is that benefiting you?
This biggest issue was first having visual of legacy OS and ensuring devices are getting patched and secondly helped us with asset managment.
I like it, but I still miss something.
What do you like best about the product?
Easy to install, if you know how. Powerful monitoring off known devices. Fast in deploying software. Creat custom support.
What do you dislike about the product?
Still missing applications to install or update.
What problems is the product solving and how is that benefiting you?
Setting up standard devices per department and keeping them updated.
A believer since day one!
What do you like best about the product?
Able to manage all assets in one place, easily provide support for remote users, critical updates pushed out.
What do you dislike about the product?
As NinjaOne gets constantly updated, I would like to see more vendors added to the software update list.
What problems is the product solving and how is that benefiting you?
During COVID, we all struggled to support our remote users. NinjaOne was implemented during the time when all staff and faculty worked from home. We were able to assist users and minimize any downtime they might have experienced if it wasn't for Ninja.
NinjaOne just makes life easy
What do you like best about the product?
The various system health dashboards let you quickly see what is happening and what needs immediate attention. Automated OS patching means endpoints are kept up to date. Remote monitoring lets me pro-actively get ahead of problems, remote management lets me fix things from anywhere and easy remote control options let me do just about anything. Software deployment and updating is now a breeze. Then you can take all that and develop custom queries showing things like endpoints with OS update problems, users running specific programs across computers and alike. If managing things with PowerShell is your jam, you'll feel right at home.
There are several useful integrations and they're simple as can be. Backup and anti-virus right from the get go, all managed from a single console. Task management for keeping track of your never ending to-do list makes sure jobs don't fall through the cracks. The documentation goes through all available options clearly, and the community support is outstanding.
Even though it's aimed at the MSP market, you'll still feel right at home if you're a business user of any size. Our account manager regularly checks in to see how we're going and let's us know if there's anything newly released that might be helpful.
There are several useful integrations and they're simple as can be. Backup and anti-virus right from the get go, all managed from a single console. Task management for keeping track of your never ending to-do list makes sure jobs don't fall through the cracks. The documentation goes through all available options clearly, and the community support is outstanding.
Even though it's aimed at the MSP market, you'll still feel right at home if you're a business user of any size. Our account manager regularly checks in to see how we're going and let's us know if there's anything newly released that might be helpful.
What do you dislike about the product?
Some options could still be a little more granular, like how policies are applied, but it has improved since I've been using it. Reporting could be more customisable.
What problems is the product solving and how is that benefiting you?
NinjaOne takes all the manual drudgery out of managing a fleet of desktop computers and automates just about everything.
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