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Awesome Service\Product
What do you like best about the product?
I love the ease of use, everything is very self explanatory, great communications of upcoming and new services, allways adding additional products. Integrationing with other software platforms (SentinalOne) is easy, easy deployment of both agents at one time, the new remote program works amazing. Great customer support, top notich account reps, very fast response.
What do you dislike about the product?
Can't think of anything I dislike about NinjaOne, expect maybe it's not free.
What problems is the product solving and how is that benefiting you?
Super clear overview of all of my devices, I can clearly see if I have warnings or any issues, able to keep track of all of my client documentation, the new beta of a PSA built in is working great, helping me streamline a lot of my processes.
we are working towards deploying the system so have not fully starting using it yet
What do you like best about the product?
there support team is excellent and have been supper helpful
What do you dislike about the product?
so far we have no dislike of ninja one or its staff
What problems is the product solving and how is that benefiting you?
it meets one of the requirments for nist complinace for a customer
Step Up from PDQ
What do you like best about the product?
Keeps Update off site and not required to be on the LAN or VPN. THis has been easy to use and easy to deploy. Out of the box featires for the majority of software is already in the can readdt to use.
What do you dislike about the product?
Deploying applications and updates not included in th base of Ninja. Lots of manual intervention required if not part of the Ninja setup.
What problems is the product solving and how is that benefiting you?
ABle to keep browsers and broad softeware up to date without having the users be responsible for the majority of updates. Browsers and Adobe are the leading security risks for remote users at the moment and forcing the browsers to be updated is a good practice for our security stance aganst Zero Days.
All in one RMM solution.
What do you like best about the product?
Ease of use, feature rich, and documentation.
What do you dislike about the product?
There's nothing I dislike, really. It's been great.
What problems is the product solving and how is that benefiting you?
Patch management problems, definitely.
NinjaOne - Everything you need in one affordable package
What do you like best about the product?
To put it simply, it just works. The RMM feature has been flawless so far. I love the ticketing system. Reporting is robust and actually works. I use it everyday. The customer support has been amazing. It's been super easy to implement and it has integrated into my current ecosystem flawlessly.
What do you dislike about the product?
I wish I could modify the ticket submission form
What problems is the product solving and how is that benefiting you?
Patching the computers, deploying software, reporting on endpoints.
NinjaOne allows me to focus on What Matters Most!
What do you like best about the product?
NinjaOne is smooth, easily usable, and quite enjoyable to navigate. NinjaOnes seemless ability to automate control and command of assets is paramount to a fast paced environment. Deployment of the platform allows one of the easiest implementations I have seen so far. NinjaOne's support staff is available nearly 24/7 and the organization has adapted to the times. NinjaOne is easily integrated in most nearly all environments and we use it every day.
What do you dislike about the product?
The downsides I see is the need for more availability of things to script out, like manufacturing dates and asset registry data.
What problems is the product solving and how is that benefiting you?
NinjaOne is solving my patching issue and allowing me to keep track of my environment in one easy location.
A simple RMM with easy to use tools
What do you like best about the product?
Ease of access, simple UI, pretty fast to get to where you want. Good built in remote desktop software.
What do you dislike about the product?
Best suited for managing an organizations own computers, less suited for MSP's with access to lot's of customers systems.
What problems is the product solving and how is that benefiting you?
It's a simple RMM with good tools for overview of IT assets
Ninja review
What do you like best about the product?
How easy it is to use and how many things we can do implement.
What do you dislike about the product?
the support sometimes isnt the fastest,.
What problems is the product solving and how is that benefiting you?
some common bugs or errors they fixe pretty fast
Best RMM/MDM + Ticket System + Patch Management
What do you like best about the product?
NinjaOne helps our IT Department automate various operations. The integrated ecosystem, including the Ticket System and Remote Control, allows us to provide the best support experience. We particularly appreciate the automation, patch management, and customer support, which contribute to the success of using NinjaOne. The application is very easy of use and the implementation and the Integration was very elementary. We have finished the startup and golive in very short time. Congrats
What do you dislike about the product?
Although the pricing may be higher, the quality of this program justifies the cost, as it provides great value. Our IT team will save a lot of time and have everything under control
What problems is the product solving and how is that benefiting you?
NinjaOne helps improve IT support and saves us a lot of time to invest in other activities and projects. Having all IT assets under our control with RMM/MDM and Patch Management is a significant benefit for us. The automation for setting up and deploying assets gives us more control and allows us to offer better service.
The ticketing system is excellent, and I'm very satisfied with it because it helps us standardize the way we receive IT support and track every task and activity for reporting and analysis.
The ticketing system is excellent, and I'm very satisfied with it because it helps us standardize the way we receive IT support and track every task and activity for reporting and analysis.
very very smart product
What do you like best about the product?
Ninja Remote is very powerful - patch management is very easy to deploy
What do you dislike about the product?
the interface must be much configurable-
What problems is the product solving and how is that benefiting you?
endpoint and server management
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