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I've been doing this for 15 years...
What do you like best about the product?
they have kept partnering with industry leading vendors to allow for a single pane management experience and consolidated billing.
What do you dislike about the product?
I would like to see the documentation feature become more robust so I can replace ITglue
What problems is the product solving and how is that benefiting you?
Automation, Automation, Automation. We have used Ninja to scale our business without having to add staff.
Ninja One Review
What do you like best about the product?
The simplicity of connecting to devices. The ability to run scripts on the backend. Ability to run commands on the backend without disturbing the user.
What do you dislike about the product?
ability to set device locations by site, more filters to filter devices by site and/or by role would be helpful.
What problems is the product solving and how is that benefiting you?
Helping remote users with their desktops that can be a number of reasons such as software and OS issues.
NinjaONE RMM is the best!
What do you like best about the product?
All in one management of our entire IT landscape. Backups, server monitoring, remote access, fantastic ticketing, etc..
What do you dislike about the product?
Nothing. It is a perfect platform. Support is great and the product keeps getting better and better
What problems is the product solving and how is that benefiting you?
Takes care of all of our server/workstation backups, windows patches, software patches, etc..
Best RMInnovation on it´s bestM Since Years
What do you like best about the product?
The platform is user-friendly and offers excellent remote monitoring and automation features. It saves me time and keeps my devices running smoothly. Customer support is responsive.
What do you dislike about the product?
Scripts templates for some global brands are missing
What problems is the product solving and how is that benefiting you?
Management of Multi Costumers with decentrale site of clients and servers
Critical tool in our tech stack.
What do you like best about the product?
The lay out makes it easy to easily access our endpoints from our different clients.
What do you dislike about the product?
Installing ninja has presented some issues sporadically.
What problems is the product solving and how is that benefiting you?
Having easy access to our client endpoints and the ability to address issues quickly which has increased productivity.
Inventory management as well as the easy of deploying software
What do you like best about the product?
I find inventory management to be vital as well as how thorough it is. We also enjoy the ease of use when it comes to mass deployment of .msi and .exe installs
What do you dislike about the product?
It is very though with the information it provides which can be a little to much for some users
What problems is the product solving and how is that benefiting you?
The rapid deployment of applications organization wide as well as the extensive asset management capabilities
NinjaOne has streamlined our IT management with intuitive interface and automation tools
What do you like best about the product?
NinjaOne's intuitive interface and robust automation tools have significantly streamlined our IT management processes. The platform's efficient remote monitoring capabilities allow us to proactively address issues, enhancing overall productivity. Additionally, NinjaOne's responsive customer support ensures that any challenges are promptly resolved, contributing to a smoother operational experience.
What do you dislike about the product?
While NinjaOne offers a robust suite of features, I think the platform's scripting capabilities are somewhat limited.
What problems is the product solving and how is that benefiting you?
NinjaOne addresses several critical IT management challenges, offering significant benefits:
The ticketing system is very fast and responsive comparing my experiences to other platforms.
Centralized Endpoint Management: enhancing efficiency and reducing complexity.
Automated Patch Management: The platform automates the deployment of patches across various operating systems and applications.
The ticketing system is very fast and responsive comparing my experiences to other platforms.
Centralized Endpoint Management: enhancing efficiency and reducing complexity.
Automated Patch Management: The platform automates the deployment of patches across various operating systems and applications.
Intuitive and Powerful Tool for RMM and Endpoint Management
What do you like best about the product?
We have found NinjaOne's RMM tools to be useful and more than adequate for our needs. However, it is within the arena of Endpoint Management that NinjaOne really shines. Patch management and resources monitoring have saved us untold hours of work while simultaneously increasing our confidence in the stability and security of our endpoints.
What do you dislike about the product?
NinjaOne is apparently expanding their suite of tools (e.g. Backup/DR). While we are excited to see how these products develop, there is some concern that they run the risk of diluting existing functionality.
What problems is the product solving and how is that benefiting you?
NinjaOne helps us keep an eye on all of our Endpoints. They also provide the tools that we need to offer remote support. Automation and monitoring notifications allow us to keep abreast of our entire fleet's condition.
Very smart tool for MSPs - great features - great people!
What do you like best about the product?
Very fast UI - very fast execute of automations.
Great patchmanagement that works.
Absolutely great remote tool (ninjaRemote)
Great patchmanagement that works.
Absolutely great remote tool (ninjaRemote)
What do you dislike about the product?
MFA query on iOS App by every login is a not very useful by using face ID to authenticate.
What problems is the product solving and how is that benefiting you?
The performance and the great (working!) patchmanagement safes much time!
Management and Patching Miracle Worker
What do you like best about the product?
Patching, Automation, Server and PC Maintenance, Asset Management.
What do you dislike about the product?
All is good with NinjaOne, no negatives come to mind.
What problems is the product solving and how is that benefiting you?
We don't need addition staff to do jobs that a great RMM can do.
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