Reviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
2,554 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Ninja has a super easy, modern user interface but also has great, robust functionality.
What do you like best about the product?
Everything just works. Automation is easy. Organization setup is easy. I use NinjaOne all day every day and very rarely do I have issues. We are also setting up our new instance of Halo and, so far, integration has been a breeze.
What do you dislike about the product?
Sometimes unnecessary updates are made to the Dashboard and it takes some time to get used to where things move to. Not a big deal, just inconvenient.
When we get errors with Ninja Remote not working, all it says is error. it makes it very hard to troubleshoot or even put in a ticket with support.
When we get errors with Ninja Remote not working, all it says is error. it makes it very hard to troubleshoot or even put in a ticket with support.
What problems is the product solving and how is that benefiting you?
Ninja makes remote management easy. Scripting, compound conditions, and automations make my daily job much easier.
overall, great tool
What do you like best about the product?
Generally well thought out GUI. Lot's of information that easy to access quickly.
What do you dislike about the product?
Some items are not necessarily intuitively placed and/or may require more clicks than necessary or don't require the number of clicks expected based on the behavior of other menus.
What problems is the product solving and how is that benefiting you?
using for remote management
The best and simplest experience
What do you like best about the product?
They are constantly update and upgrading in a positive motion forward.
What do you dislike about the product?
Only complaints are first world problems.
What problems is the product solving and how is that benefiting you?
The ability to connect and manage endpoints in a new way
NinjaOne Review
What do you like best about the product?
The ability to simply drag and drop a file to the remote computer. The ability to copy paste a password from one site into the remote machine.
What do you dislike about the product?
No option to save a password for ease of access to remote in.
What problems is the product solving and how is that benefiting you?
The ability to log into a user's machine with or without the user having to do anything.
Happy ninja one user
What do you like best about the product?
It very powerful and has a ton of built in automations that are ready to go
What do you dislike about the product?
They do big bang quarterly releases instead of a more agile approach
What problems is the product solving and how is that benefiting you?
We were moving away from SyncoMSP and looking to mass manage Windows, Mac OSX and mobile devices all in one platform
IT Analyist - NinjaOne use
What do you like best about the product?
Easy to navagate the options and laid out in a logical manner much easier than other similar products
Amount of information on a device is incredibly helpful for troubleshooting and quick to use
Amount of information on a device is incredibly helpful for troubleshooting and quick to use
What do you dislike about the product?
The lack of middle mouse click support for morning device checks is a bit disappointing (it defaults to all items, not for example Failed OS patches)
What problems is the product solving and how is that benefiting you?
Patch monitoring after a patch has been pushed out by developers is very easy with NinjaOne and makes catching any failed patches incredibly easy
It helps me keep track of everything.
What do you like best about the product?
I like how in-depth the tracking abilities are, seeing what devices are running and how they are doing. It is easy to see what I need to see and keep up with things on a day-to-day basis.
What do you dislike about the product?
It is intimidating to dig into everything, for someone new, because at first glance it seems simple but obviously in order to fully utilize the system you have to dig a little deeper.
What problems is the product solving and how is that benefiting you?
The ability to see computers and how often they are used, as well as who is using them, really solves the issue of remotely managing multiple devices.
Great RMM solution! We use it as a daily tool.
What do you like best about the product?
We use the software as a tool for our MSP customers. This results in almost daily interactions. In principle, we are very satisfied with the dashboard, which is clearly designed. Much of it is self-explanatory or can be figured out by experimenting. However, through introductory coaching, almost every question can be quickly clarified or answered later. The patch management has been working very satisfactorily after the latest updates. We haven't used the automated scripts much yet, despite having them for a while, but there are plenty of possibilities and a lot can be integrated. The reporting function is definitely useful. The integrated remote maintenance tool Splashtop is practical, even though we historically use a different solution for this.
What do you dislike about the product?
The mobile app still has room for improvement in terms of remote management of devices. However, this is not yet very relevant for us at the moment. We would like to see a broader integration of third-party libraries.
What problems is the product solving and how is that benefiting you?
Ninjaone helps us with centralized endpoint management, allowing the health status of endpoints to be monitored across customers.
NinjaOne Review
What do you like best about the product?
User friendly dashboard with a nice upgrade.
What do you dislike about the product?
More integrations and reporting options.
What problems is the product solving and how is that benefiting you?
endpoint management, makes my job a lot easier.
NinjaOne is your one stop shop for Managing assets for a single company or MSP
What do you like best about the product?
Ease of use with all the tools and finding information about assets.
What do you dislike about the product?
Some of the alerting features i wish could be tailored further for example low disk space alerts we cannot modify which disk or partitions to look for.
What problems is the product solving and how is that benefiting you?
It solves our RMM need to manage between all our clients
showing 151 - 160