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3,202 reviews
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Everything is as it should be!
What do you like best about the product?
What I like best is how easy NinjaOne is to use and to implement. The web interface is clear and intuitive. Regular updates bring many new useful functions. Ninja One has now become one of our most important tools and we use it every day. Customer support has always responded quickly and tried to solve problems as quickly as possible. I would particularly like to emphasize how easy the integration was. In my opinion a product like no other
What do you dislike about the product?
No matter how long I think about it, I can't currently think of anything that I don't like about NinjaOne
What problems is the product solving and how is that benefiting you?
Ninja One helps us get an overview of the current update status of the software. It is now also possible for us to create simple, quick automations for troubleshooting
The best of both advanced and easy to use RMM.
What do you like best about the product?
Common sense design/interface helped us run with this product from day one with no complications. Deployment was a breeze and the at hand data that became available regarding all deployed nodes was next generation.
What do you dislike about the product?
Right now after a few months of using the product I can not find anything to dislike about it.
What problems is the product solving and how is that benefiting you?
The patch management is one of the better versions of such a thing I have ever used and we have used many other competitive products in the past that get no where near Ninja's solution. The RMM solution is next generation and I regret not changing to this solution sooner.
John Simpson Honest Review
What do you like best about the product?
Interface is very navigeable. Layout makes sense. Device list is great. Searching is awesome.
What do you dislike about the product?
Limiting a few features such as software deployments.
What problems is the product solving and how is that benefiting you?
Endpoint management is wicked simple.
As good as it gets
What do you like best about the product?
NinjaOne is incredibly easy to use and implement. We love how intuitive and flexible the system is. With all of our policies in place, we have save countless hours, and gained efficiencies we never thought possible. The few times we've had an issue, their customer support was immediate in their response.
What do you dislike about the product?
There aren't any downsides that I can think of.
What problems is the product solving and how is that benefiting you?
NinjaOne has allowed us to have a better view on issues throughout our organization. We can now be more proactive instead or reactive. It's also allowed us to have much better remote access tools for our employees for when they want to work from home.
Simplified and intuitive management solution
What do you like best about the product?
The fact that the mobile interfaces provide enough use. The system has granular security configurations. Support is regularly available to assist with advanced setup. Works across all our products. Daily reporting provides useful insight. Onboarding new systems in simple.
What do you dislike about the product?
Sometimes setting up advanced automation can be challenging at first.
What problems is the product solving and how is that benefiting you?
We needed a way to track OS updates and asset inventory in a single solution while also providing ease of support for end users. Integrations with SentinelOne and Teamviewer in a single solution has reduced support overhead for us.
Very easy to move around for day to day work.
What do you like best about the product?
In a large company/client pool the ability to find any machine in the search bar using either a serial number, username, or device name and being able to connect in in less then 10 seconds is very helpful at saving time.
What do you dislike about the product?
When looking at a server and needing to go back and look at another the device list needs to be filtered again.
What problems is the product solving and how is that benefiting you?
Big pathcing updates is very easy to roll out and identify issues when there are some.
So far our best choice!
What do you like best about the product?
Ongoing expansion of functionality, top support, quick onboarding for new users, many integrations. It facilitates our daily workflow!
What do you dislike about the product?
Network scan could use some optimization.
What problems is the product solving and how is that benefiting you?
Finally all devices on one platform.
Thank you for the great collaboration!
What do you like best about the product?
Ninja Remote. Also execute the Patch Management and remote management tools like scripts.
What do you dislike about the product?
Well, we don't need certain parts of Ninja. It's hard to say what I don't like. I can't think of anything right now.
What problems is the product solving and how is that benefiting you?
Unfortunately, I do not understand this question
The ideal product for our customers!
What do you like best about the product?
NinjaOne is easy to use and user-friendly.
What do you dislike about the product?
Have nothing to complain about NinjaOne. Everything is great.
What problems is the product solving and how is that benefiting you?
Ninja solves everything you expect from an RMM system! Patching, management, and even remote access with a self-developed solution.
NinjaRMM has completely transformed the way I manage our IT infrastructure
What do you like best about the product?
One of the standout features is its Ninja Remote to remote in to machines which is seamless and way better than teamviewer or any other tools.
What do you dislike about the product?
Better UI would be helpful to navigate through the tool
What problems is the product solving and how is that benefiting you?
Whether deploying patches, running scripts, or troubleshooting issues, everything can be done efficiently from a single dashboard. The automation tools save us countless hours, allowing us to focus on strategic IT initiatives rather than routine maintenance.
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