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NinjaOne is a great tool for managing your estate
What do you like best about the product?
NinjaOne helps me manage any, and all, of the devices in my organisation.
We utilise the features in NinjaOne daily to ensure our organisation stays secure and up to date.
We utilise the features in NinjaOne daily to ensure our organisation stays secure and up to date.
What do you dislike about the product?
Being unable to offboard devices through an API is making it a manual task to clean stale devices.
What problems is the product solving and how is that benefiting you?
Enterprise Device Management at scale
Ninja is an excellent tool for helping users!
What do you like best about the product?
Ninja's remote access capabilities and the monitoring we get enables us to manage our devices easily.
We can help users in seconds with quick remoting options.
We can help users in seconds with quick remoting options.
What do you dislike about the product?
Sometimes our application deployments don't work as expected
What problems is the product solving and how is that benefiting you?
Fixing issues on user devices quickly
NinjaOne is great for any organisation! It saves us so much hassle
What do you like best about the product?
Remoting onto devices is easy and amazing for fixing issues.
The command line tools we get also make instant remediation no problem.
The command line tools we get also make instant remediation no problem.
What do you dislike about the product?
I would like to be able to cleanup stale devices a bit more efficiently.
What problems is the product solving and how is that benefiting you?
Remote access of all devices, pushing down scripts to all devices.
NInjaOne for President
What do you like best about the product?
🚀 Loving NinjaOne!
This platform makes IT management a breeze—fast, reliable, and packed with automation tools that save time. Remote monitoring and patching? ✅ Customer support? Stellar! Highly recommend for any IT team looking to level up.
This platform makes IT management a breeze—fast, reliable, and packed with automation tools that save time. Remote monitoring and patching? ✅ Customer support? Stellar! Highly recommend for any IT team looking to level up.
What do you dislike about the product?
Nothing comes to mind when thinking of ways NinjaOne can improve.
What problems is the product solving and how is that benefiting you?
NinjaOne has been a game-changer for our company! It streamlines IT management with powerful automation, remote monitoring, and patching tools that keep our systems secure and efficient. The intuitive interface and excellent support save us time and reduce complexity—helping our team focus on what matters most. Highly recommend!
With its easy to use dashboard we can solve tickets in minutes instead of hours.
What do you like best about the product?
The inventory ability and asset tracking. The was of doing updates and software deployments. It replaced our other ticketing system.
What do you dislike about the product?
To be honest I have not found a dislike yet.
What problems is the product solving and how is that benefiting you?
We are supporting 100+ users across Washington state and NinjaOne makes accesing their endpoint seamless. We can have full control over their devices to get their issues resolved quickly.
Ninja for the Win!
What do you like best about the product?
Speed. Coming from an RMM system that was in place for 15+ years, we grew acustom to scriptings being slow - like 10 minutes at times for scripts to begin running. Running scripts through Ninja occurs almost immedately.
What do you dislike about the product?
While they are making progress by adding new features each release cycle, there are a few features that are either still missing or "not enough" to make automation fully functional.
What problems is the product solving and how is that benefiting you?
Ninja provides the ability to keep our endpoints up to date with patching, provides vulnerability reporting, and the ability to perform automation utilizing PowerShell as a coding language. We can push software installation and updates to all of our computers near-instantly.
Easy to use, no-pressure sales, quick support
What do you like best about the product?
I am a part time IT guy with multiple other roles in the company. NinjaOne allows me to quickly check the status of my system and remote in easily so I do not have to run around. I REALLY like the backup and it has already saved me multiple times. I like to login in the morning and with a quick glance see if anything is amiss. I really like that the system log is right there in the device screen and I don't have to hunt for it and the integrations with EDR.
I really thought NinjaOne's sales process was a breath of fresh air. After getting kicked to MSP's or high pressure sales it was nice to have an account manager that just wanted to know what problems I was trying to solve and not hammer me every day. Also, I totally blew all my license counts and backup storage and they were super cool about it.
I was super easy for me to deploy and I've only needed support once for a question I had and they were lightning fast and getting back to me.
I really thought NinjaOne's sales process was a breath of fresh air. After getting kicked to MSP's or high pressure sales it was nice to have an account manager that just wanted to know what problems I was trying to solve and not hammer me every day. Also, I totally blew all my license counts and backup storage and they were super cool about it.
I was super easy for me to deploy and I've only needed support once for a question I had and they were lightning fast and getting back to me.
What do you dislike about the product?
I'm still learning the full features of the system so I can't really comment.
What problems is the product solving and how is that benefiting you?
I just need everything in one place and I have no desire to "fiddle" with a system so it's great it was easy to setup and the backups work so well.
Product Review by Cirtec Medical
What do you like best about the product?
NinjaOne is easy to use and provides a lot of out-of-the-box scripts and functionality
What do you dislike about the product?
the inability to integrate with out ticketing system for alerts (FreshService); when you put a device into maintenance mode, it doesn't stop the SMS alerts (I opened that ticket months ago and it still hasn't been resolved); the lack of network scanning to pick up and add devices automatically
What problems is the product solving and how is that benefiting you?
Being able to schedule software updates and other scripts so that they execute on the remote device the next time it connects to the internet is a nice feature.
NinjaOne Review
What do you like best about the product?
The remote management tool in conjunction with our usage of SentinelOne as our XDR solution has been great. Custom scripts ease of use is also enjoyable and also helps with working in a domainless environment where the lack of GPOs and a local AD is available.
What do you dislike about the product?
Long wait times on requested features can be annoying. The need for more comprehensive way to deploy 3rd party applications has been a long time coming.
What problems is the product solving and how is that benefiting you?
It allows us to easily remote manage computing devices in our organization. Easy remote support, software stack deployment, and execution of pre-built and custom scripts make it all very possible.
Simply a tool you can't manage without
What do you like best about the product?
Ease to organise devices into orgs and groups and perdowm automated functions
What do you dislike about the product?
Lack of Apple support. I'm having to use a seperate solution. I want everythign in just Ninja
What problems is the product solving and how is that benefiting you?
We support 850 devices over 23 sites and remote workers .. all from our desks
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