We have utilized n8n for social media marketing for one of the clients, and for other clients, we have implemented this local implementation for one of their internal businesses. Apart from that, we have automated a lot of different other business processes, cold outreach, LinkedIn outreach campaigns and automations for different clients. People are sending out emails to different leads, and eventually when the lead responds back, we integrated it with GHL and a lot of other automations including e-commerce solutions, fulfillment for e-commerce businesses, HR processes. We have had a couple of implementations for some marketing companies as well.
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could'nt start quickly, importing json into wrkflow is broken
What do you like best about the product?
great versatility, functionality (human in the loop, many integrations possible)
What do you dislike about the product?
even the AI help function is not on par with general AI agents like Gemini or ChatGPT
What problems is the product solving and how is that benefiting you?
creating workflows to automate a physical business (real estate agent)
Versatile, secure automation for APIs and AI—n8n does it all
What do you like best about the product?
n8n offers powerful flexibility: visual workflow building combined with the ability to write custom JavaScript/Python logic. It’s excellent for backend API automations—I've built webhook endpoints with authentication, JWT, and dynamic REST routes all within n8n.
Its AI integrations, especially via the OpenAI node, have been indispensable. I automatically call GPT‑4 models for text generation, summarization, and classification, then trigger follow-up API steps—all within the same workflow.
Self-hosting ensures full control over data and credentials, with robust encryption and auditing support.
Its AI integrations, especially via the OpenAI node, have been indispensable. I automatically call GPT‑4 models for text generation, summarization, and classification, then trigger follow-up API steps—all within the same workflow.
Self-hosting ensures full control over data and credentials, with robust encryption and auditing support.
What do you dislike about the product?
n8n is a bit raw around the edges for advanced users. Deploying and managing self-hosted workflows requires some DevOps skills (Docker, Postgres, Redis)—and debugging complex flows or handling verbose API errors can get messy . Certain enterprise features—like folder organization, scoped project sharing, or seamless SSO—are gated behind paid plans. While the AI nodes are great, latency can creep in when calling local models via HTTP, requiring monitoring and tuning
What problems is the product solving and how is that benefiting you?
n8n solves key operational challenges—automating complex API workflows, integrating AI tasks directly into your processes, and giving you full control over data with self-hosting and encryption. For you, this means faster automation across services, secure AI-enhanced logic (like translations and summaries), and cost-effective scalability—all managed visually without heavy coding.
Excellent experience!
What do you like best about the product?
I have recently been introduced to n8n and I am loving it.
Clear navigation
Multitude of things to do
Clear navigation
Multitude of things to do
What do you dislike about the product?
I can't seem to be able to delete a workflow. I used to be able until recently.
What problems is the product solving and how is that benefiting you?
I am currently learning n8n and its tools. My goal is to be able to automate aspects of everyday life and build AI Agents.
I can automate most of unwanted job such secretaty activities
What do you like best about the product?
Simple workflow can use them locally or on a server. The best is automation of workflow made cheap and accessible for all
What do you dislike about the product?
Hard to use locally when you need a https url to communicate with apps like telegram or others. Locally testing with Chat is okay when you don't have any budget
What problems is the product solving and how is that benefiting you?
I don't like creating ticket from users email so I created a workflow to tdo the job for me. Specially connected outlook to jira was made with no cost.
Enables user-friendly workflow automation and provides efficient real-time execution logging
What is our primary use case?
What is most valuable?
The low-code interface and the quick code writing within n8n that we can do and utilize is very helpful. It is very evolving at this point in time and very user-friendly.
It brings in efficiency, better time to market, and actually helps us. Since we have hardcore developers in our team who use n8n, it becomes straightforward for them to quickly wrap up some modules from the front end and then connect them and use it quickly for different sorts of integrations.
In terms of real-time execution logs, when we are running and debugging any process within n8n, this really helps us in figuring out if there is a problem within different modules. It provides the flexibility of pinning down the problem to the micro level, which is a really good benefit.
What needs improvement?
n8n is good in terms of usability, functionality, and many different aspects. I am not too sure what needs to be improved in n8n, but regarding the interface, it has a black background, and they could bring in some improvements for user experience.
The localized implementation is a bit complex and we definitely need some developers involved within this process. If they make it seamless so anyone who is not technology-savvy can just drag and drop things and do this implementation, that would be very beneficial.
For how long have I used the solution?
We have been working with n8n for the last five months.
What do I think about the stability of the solution?
The system is stable and good in terms of adapting to the volume of different operations that are happening. There are no issues regarding stability.
How are customer service and support?
We have never sought support from n8n so far, but I hope their tech support is as good as their solution. So far, no interaction has been logged with their n8n support team, but hopefully it is as good as their whole tool.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup for starting to use the n8n cloud as hosted by n8n itself is similar to Make and Zapier, and it is as friendly as anything in the market.
What about the implementation team?
We have implemented n8n for a couple of clients ourselves, with our implementations being on AWS and DigitalOcean as the hosting service providers.
What was our ROI?
The ROI needs to be evaluated in two different terms: ROI in terms of initial cost and in terms of onboarding costs that n8n or any other solutions are asking for. When we consider the overall costs involved in terms of ROI, n8n provides a very quick investment time.
What's my experience with pricing, setup cost, and licensing?
In terms of infrastructure costs, an organization will have to pay for the monthly infrastructure needed for installation. However, when the volume of transactions or operations they need daily or monthly is compared to the operational cost in Make or Zapier, it is massively lower. With a local implementation, even though the organization has to pay the infrastructure cost, it massively outperforms the operations cost they would have to pay on a cloud implementation of Make or Zapier, putting them in a win-win situation.
Which other solutions did I evaluate?
In terms of error management, n8n is good, but when compared with Make, Make's error management is more advanced. Make has more options for handling errors and performing different actions in various cases, making it much more mature in terms of error handling than n8n.
What other advice do I have?
In my opinion, n8n is leading at this point in features and flexibility, so Make and Zapier need to catch up quickly, otherwise n8n could capture the whole market. I am super excited about the recently launched features on user interface automation and looking forward to potential voice-related or voice AI agents within their system.
The solution is absolutely efficient in terms of usage and is user-friendly. There is no difference when comparing it to Make at this point in time. It is very easy to use unless we are integrating it with a tool that does not have any APIs.
On a scale of 1-10, I rate n8n a 9.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Adaptability and flexibility boost automation while offering room for optimization
What is our primary use case?
Our customer's main use cases for n8n are extensive, as they are heavily utilizing it. n8n is clubbed with MCP, MCP protocols in terms of tracking, alerting, and automating some of the jobs, specifically in terms of billing, invoice generation, infrastructure monitoring, and downtime management; these are the areas where this platform is used.
What is most valuable?
The most valuable features in n8n that I can highlight are its flexibility and ease to configure. Adaptation is pretty easy. It requires a little bit of programming skills, but comparatively, it's the shortest time window one can get comfortable with. People who have Python programming experience can get their comfort pretty easily.
Adaptability, scalability, and integrational flexibility are the top features at this point of time.
The capability of n8n to connect different applications and automate tasks while supporting over 200 pre-built integrations is pretty effective. So far, we have had all good positive thoughts about it. Our infrastructure teams are more vigilant about the security part and about data flow and data privacy at this point of time, but otherwise, the adaptation and flexibility of the tool is pretty good.
Regarding n8n supporting over 200 pre-built integrations, this capability contributes to the organization's communication in a pretty effective way.
I am familiar with the visual editor for designing workflows in n8n and it adds great value. It serves as a miniature digital twin framework to capture the existing as-is process flows. That design and visualization feature definitely adds a lot of value to the overall service portfolio.
The impact of real-time execution logs on optimizing the workflows is quite effective, but currently, the solutions we have prepared using this product are in a semi-production area only. We have not yet put it onto the production area.
What needs improvement?
What could possibly be improved in n8n to make this solution better for the next release is still a navigating process for us. I don't think I'm in a position to provide the improvement areas yet because we are still learning and discovering them.
Regarding the cost, scalability, and initial setup, I can think that for a bigger enterprise environment, the scalability, based on my observation, could be improved since we haven't fully explored that modular adaptive nature of n8n.
There are limitations in scalability.
For how long have I used the solution?
We have been working with n8n for more than six months now. We started using and exploring it around December.
What was my experience with deployment of the solution?
The deployment part is straightforward initially. If the environment grows and if n8n is scaled to the enterprise, customer-friendly plans would definitely help. Right now, it appears as a one-size-fits-all plan.
What do I think about the stability of the solution?
In terms of stability, n8n is pretty good; I don't see a challenge. I would rate it seven and above in stability.
What do I think about the scalability of the solution?
There are limitations in scalability. For scalability, I would rate n8n above seven, as we are still in the process of setting up the platform and configuring it.
How are customer service and support?
I have contacted tech support regarding n8n, but that is where we are struggling. We are not in SaaS platform mode of subscription, nor using a standard plan; instead, we are utilizing a customized plan of setting the server in our environment.
For the support rating, I would give it about a five; it's not too bad, but not too great either. It's acceptable.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We do have good experience with other AI automation tools, mostly the open-source ones. Another open-source tool we are working with is make.com.
How was the initial setup?
Regarding the cost, scalability, and initial setup, for a bigger enterprise environment, the scalability, based on my observation, could be improved since we haven't fully explored that modular adaptive nature of n8n.
What was our ROI?
Our customers do see a return on investment with this solution; it absolutely offers value for money. One direct correlation is in terms of the amount of automation the tool provides, which directly impacts the number of people who can perform those tasks.
What's my experience with pricing, setup cost, and licensing?
For a small license part, I find n8n is reasonable. But the minute you expand, I believe it becomes a bit on the high side.
What other advice do I have?
I haven't had an opportunity to utilize the error management system. We haven't explored the security module features completely, so it wouldn't be fair to conclude in a generalistic way. Our teams are still exploring that module.
I would definitely recommend n8n to those who would want to use it, even though there are some challenges. It is one of the pretty effective products in the AI automation area, and it can grow leaps and bounds if some of these things are taken care of. It is pretty effective and one of the best tools I have seen.
On a scale of 1-10, I rate n8n an 8.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Its amazing, the fact that we can self host it and have almost no limits
What do you like best about the product?
Well everything, its self hosted, we can create as many flows as the VPS allows. Can be connected to almost anything. Its great. I use it everyday and i also haev installed it to other people free of charge just so that they all can use it.
What do you dislike about the product?
Nothing really its really nice, there are frequent update which fixes the issues that might be there.
What problems is the product solving and how is that benefiting you?
Automation and also things that i used to do manualy i can do them with n8n and i dont have to pay expensive subsription to do it.
Product Good; Everything Else Bad
What do you like best about the product?
We use the product in multiple areas of our backend ecosystem. The product itself is quite useful and we want to invest more into n8n. Simple to use, simple to integrate etc.
What do you dislike about the product?
The support experience leaves a lot to be desired. Even worse, we’ve been actively trying to give them more money for weeks and can’t get a single person from sales to follow up. It’s incredibly frustrating to hit a wall when you’re trying to scale usage and invest further in the product. At some point they need to prioritize paying customers.
Get it together.
Get it together.
What problems is the product solving and how is that benefiting you?
Tying multiple endpoints/sources together for our SSP and other similar functions.
N8N Rocks!!!
What do you like best about the product?
I have been building agentic workflows with python for a while... its always time consuming...with N8N im able to build VERY fast POCs and if they work then transfer them into enterprise level code...with all my learnings in my pocket. I love it!
What do you dislike about the product?
not easy to attached to front end products for building proper POC's
What problems is the product solving and how is that benefiting you?
Fast workflows, experimentation.
Powerful Workflow Automation with Room to Grow
What do you like best about the product?
n8n's flexibility and no-code/low-code approach make it extremely helpful for automating complex workflows without needing advanced programming skills. The visual interface is intuitive, and the number of available integrations with apps like Google Sheets, Gmail, and APIs is impressive. Its self-hosting option and open-source nature are major upsides for privacy and customization.
What do you dislike about the product?
While powerful, n8n can be overwhelming for beginners due to its learning curve, especially when dealing with expressions and more advanced features. The error messages can sometimes be unclear, making debugging difficult. Also, real-time triggering (like webhook or time-based) can sometimes feel less reliable without manual testing or proper error handling.
What problems is the product solving and how is that benefiting you?
n8n helps automate routine reporting and follow-up tasks, such as checking daily report submissions from engineers and sending reminder emails. It reduces manual monitoring, saves time, improves communication, and ensures nothing is missed. It also helps automate purchase request tracking and alert systems, making our workflow more efficient and reliable.
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