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Jumpcloud facilite et rend la gestion des identités et des accès transparente.
Qu'aimez-vous le plus à propos de the product?
Ce que j'aime vraiment, c'est la façon dont cela me permet de gérer les appareils de mon entreprise depuis un seul tableau de bord. Cela me fait gagner tellement de temps.
Que n’aimez-vous pas à propos de the product?
Honnêtement, certaines fonctionnalités nécessitent un peu de recherche pour être pleinement comprises, et j'aimerais que l'interface soit un peu plus conviviale.
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
J'utilise principalement JumpCloud pour gérer les identités et les accès, appliquer les politiques de mot de passe et maintenir la conformité en matière de sécurité. Il aide également beaucoup avec le support à distance, le SSO, la MDM, et sert de répertoire cloud de référence.
A Seamless Identity and Access Experience – JumpCloud Makes IT Feel Effortless
What do you like best about the product?
As someone who’s worked with a variety of identity and access management tools, I can confidently say JumpCloud stands out for its balance between power and simplicity.
From the first login, the user interface felt intuitive. The cloud directory services are easy to set up, and the cross-platform support (Windows, macOS, and Linux) is a major win, especially in a hybrid environment like ours. What really struck me, though, was how JumpCloud makes complex tasks—like user provisioning, SSO, and device management—feel manageable and human.
The team behind JumpCloud seems to understand what IT professionals truly need: tools that don’t fight you but instead work with you. Their documentation is solid, and when I did reach out for support, the response was fast and thoughtful—not just a script.
There’s always room for growth (I'd love to see deeper integrations with certain niche SaaS tools), but overall, JumpCloud has become a cornerstone in our IT operations. It helps me sleep a little better knowing our identity layer is this solid.
As a daily user of JumpCloud, I’ve come to appreciate both its strengths and its shortcomings. The platform does a great job of streamlining identity and access management across our hybrid environment. The cross-platform support for Windows, macOS, and Linux is especially helpful.
From the first login, the user interface felt intuitive. The cloud directory services are easy to set up, and the cross-platform support (Windows, macOS, and Linux) is a major win, especially in a hybrid environment like ours. What really struck me, though, was how JumpCloud makes complex tasks—like user provisioning, SSO, and device management—feel manageable and human.
The team behind JumpCloud seems to understand what IT professionals truly need: tools that don’t fight you but instead work with you. Their documentation is solid, and when I did reach out for support, the response was fast and thoughtful—not just a script.
There’s always room for growth (I'd love to see deeper integrations with certain niche SaaS tools), but overall, JumpCloud has become a cornerstone in our IT operations. It helps me sleep a little better knowing our identity layer is this solid.
As a daily user of JumpCloud, I’ve come to appreciate both its strengths and its shortcomings. The platform does a great job of streamlining identity and access management across our hybrid environment. The cross-platform support for Windows, macOS, and Linux is especially helpful.
What do you dislike about the product?
JumpCloud has been a reliable part of our IT toolkit, offering a unified platform for identity, access, and device management. The cross-platform support and ease of use really shine—especially for teams juggling Windows, macOS, and Linux systems.
But like any tool, it's not without its frustrations.
My biggest dislike? The UI can feel sluggish at times, especially when managing large user directories or navigating between features. There’s also a bit of a learning curve with policies and configurations—some settings aren't as intuitive as they should be, and I occasionally find myself digging through documentation for simple tasks.
Another pain point is the limited customization in reporting and alerting. I’d love more flexible ways to track activity or get real-time notifications tailored to our workflow. Also, while the platform is expanding integrations, support for less common SaaS apps still lags behind the big names.
That said, the support team has been responsive, and the platform does improve steadily. Despite the rough edges, JumpCloud is still a strong choice if you're looking to centralize identity and access management without deploying a full on-prem solution.
But like any tool, it's not without its frustrations.
My biggest dislike? The UI can feel sluggish at times, especially when managing large user directories or navigating between features. There’s also a bit of a learning curve with policies and configurations—some settings aren't as intuitive as they should be, and I occasionally find myself digging through documentation for simple tasks.
Another pain point is the limited customization in reporting and alerting. I’d love more flexible ways to track activity or get real-time notifications tailored to our workflow. Also, while the platform is expanding integrations, support for less common SaaS apps still lags behind the big names.
That said, the support team has been responsive, and the platform does improve steadily. Despite the rough edges, JumpCloud is still a strong choice if you're looking to centralize identity and access management without deploying a full on-prem solution.
What problems is the product solving and how is that benefiting you?
Before JumpCloud, managing users, devices, and access across different operating systems felt like juggling fire. We had fragmented tools, manual provisioning steps, and constant context-switching. JumpCloud brought all of that under one roof.
The biggest problems it solves for me are:
Unified identity management across Windows, macOS, and Linux
Streamlined onboarding/offboarding, without needing separate tools or manual steps
Cloud-based directory—no need to maintain on-prem Active Directory
Simplified device management and security enforcement
The benefit? Time and sanity.
With JumpCloud, I spend less time firefighting and more time improving infrastructure. I can push policies to devices remotely, manage user access from a single dashboard, and integrate SSO with key apps. It's made our workflows cleaner and our security posture stronger—without having to bolt on a bunch of third-party tools.
Sure, there are some quirks—reporting and UI responsiveness could be better—but overall, JumpCloud solves real problems in a way that actually helps me do my job more effectively.
The biggest problems it solves for me are:
Unified identity management across Windows, macOS, and Linux
Streamlined onboarding/offboarding, without needing separate tools or manual steps
Cloud-based directory—no need to maintain on-prem Active Directory
Simplified device management and security enforcement
The benefit? Time and sanity.
With JumpCloud, I spend less time firefighting and more time improving infrastructure. I can push policies to devices remotely, manage user access from a single dashboard, and integrate SSO with key apps. It's made our workflows cleaner and our security posture stronger—without having to bolt on a bunch of third-party tools.
Sure, there are some quirks—reporting and UI responsiveness could be better—but overall, JumpCloud solves real problems in a way that actually helps me do my job more effectively.
Un nouvel aube dans l'informatique : Mon voyage avec JumpCloud
Qu'aimez-vous le plus à propos de the product?
Interface et tableau de bord, les commandes sur les appareils à distance.
Que n’aimez-vous pas à propos de the product?
NIL. pour l'instant tout va bien. Aucun problème de conformité de mon côté.
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
Cela aide à pousser les correctifs et à mettre à jour l'appareil depuis l'arrière-plan, et aide également à surveiller continuellement les problèmes de l'appareil.
JumpCloud Makes Multi-Tenant Management Easier
What do you like best about the product?
For an MSP, supervising multiple client environments from a single pane is quite revolutionary. Managing identity, access and device management across various clients using JumpCloud’s multi-tenant portal is seamless as you do not have to toggle around accounts. Clients no longer require on-prem AD set ups, which is a huge plus for us due to the cloud directory capabilities. Reasonably straightforward, but initial rollout across multiple client environments takes planning—especially identity syncing and device agent deployment.
We are able to enforce security standards without the added difficulty due to SSO, MFA, remote device management, and other form of device management support. Most of our SMB clients also use Google Workspace, Microsoft 365, and other cloud storage tools which are easily integrated.
We are able to enforce security standards without the added difficulty due to SSO, MFA, remote device management, and other form of device management support. Most of our SMB clients also use Google Workspace, Microsoft 365, and other cloud storage tools which are easily integrated.
What do you dislike about the product?
The agent still has reliability problems because device check-ins frequently fail and troubleshooting steps are not very clear. The experience from a multi-tenant perspective is better than previously, and works reasonably well but needs further work, especially around cross tenant context switching or reporting, where there was, in the last version, disjointedness.
The MDM capabilities are growing but are still not up to par with other more focused offerings, especially with regards to basic functionality like managing Apple devices which is, at best, the bare minimum. As always, pricing tends to be a struggle, particularly for more junior clients with simpler needs. In addition, the support staff is friendly, but the timeliness of reactions to further escalation is not the best.
The MDM capabilities are growing but are still not up to par with other more focused offerings, especially with regards to basic functionality like managing Apple devices which is, at best, the bare minimum. As always, pricing tends to be a struggle, particularly for more junior clients with simpler needs. In addition, the support staff is friendly, but the timeliness of reactions to further escalation is not the best.
What problems is the product solving and how is that benefiting you?
Centralizing user and device management across clients, No More On-Prem Infrastructure for Identity Services - for the smaller clients (SMB), Simplifying the Onboarding and Offboarding process of the employees.
Reliable and Scalable Identity Platform for Modern IT Teams
What do you like best about the product?
I've been using JumpCloud for over three years, and it has significantly simplified our device and identity management workflows. The cloud-based directory makes it easy to manage user accounts, enforce security policies, and integrate with tools like Google Workspace, Slack, and AWS. The best part is the unified platform—it reduces the need for multiple systems by combining SSO, MDM, LDAP, and RADIUS under one roof. Their UI is intuitive, and onboarding/offboarding users is a breeze. Additionally, JumpCloud’s conditional access and Zero Trust policies give us strong security control without complicating user experience.
What do you dislike about the product?
Audit logging and report customization could be more advanced for enterprise use. At scale, the pricing can add up, especially with growing device counts. The mobile MDM functionality (particularly for iOS) could use better enforcement reliability. Still, these are minor compared to the overall value.
What problems is the product solving and how is that benefiting you?
JumpCloud has helped us eliminate the complexity of managing user identities, access controls, and device security across a distributed workforce. It replaced our need for multiple tools by offering a unified directory platform with seamless SSO, secure remote access, and centralized password policy enforcement.
We're now able to onboard and offboard employees quickly, enforce consistent security standards, and support remote users without relying on VPNs or traditional on-prem domain controllers. This has improved operational efficiency, reduced IT overhead, and significantly strengthened our compliance posture—especially for ISO and SOC audits.
We're now able to onboard and offboard employees quickly, enforce consistent security standards, and support remote users without relying on VPNs or traditional on-prem domain controllers. This has improved operational efficiency, reduced IT overhead, and significantly strengthened our compliance posture—especially for ISO and SOC audits.
Positive and negative feedback
What do you like best about the product?
Easy to patch. Easy to roll out applications. Built in MFA very helpful.
GUI improvements- needs to be more user friendly
GUI improvements- needs to be more user friendly
What do you dislike about the product?
GUI kind of confusing.
Not user friendly for some users
Not user friendly for some users
What problems is the product solving and how is that benefiting you?
Multiple AD
UEM
Patching
Application roll out
UEM
Patching
Application roll out
Jumpcloud Experience
What do you like best about the product?
Single dashboard to manage users and devices
What do you dislike about the product?
User offline while connect the after long time connect to the internet.
What problems is the product solving and how is that benefiting you?
Cost benefit and Cloud solution.
Ça marche tout simplement
Qu'aimez-vous le plus à propos de the product?
La capacité d'exécuter des commandes sur les points de terminaison, elle fait simplement ce qu'elle dit qu'elle va faire et bien.
Que n’aimez-vous pas à propos de the product?
manque d'intégrations de stockage en nuage, aucune possibilité de joindre un stockage en nuage comme Google Drive ou OneDrive à un appareil.
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
Rentable par rapport aux solutions AD traditionnelles, cela nous permet d'avoir une interface simplifiée avec une gestion rapide et facile. Avoir le SSO est un avantage majeur, surtout lorsque tous les outils s'intègrent bien ensemble. Avoir un gestionnaire de mots de passe et un portail utilisateur qui fonctionne simplement est ce dont nous avions besoin.
Revue de JumpCloud
Qu'aimez-vous le plus à propos de the product?
United Way of the Mid-South (UWMS) apprécie JumpCloud comme une solution sécurisée et flexible qui soutient nos besoins informatiques et opérationnels en évolution. Le personnel l'adore car il peut se connecter une seule fois et accéder à toutes ses applications logicielles.
Que n’aimez-vous pas à propos de the product?
Parfois, il y a un problème d'authentification lorsqu'un membre du personnel obtient un téléphone mis à niveau.
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
Sécurité des utilisateurs et des appareils.
Jumpcloud
What do you like best about the product?
Jumpcloud wraps up multiple tools in to one service. It acts as an MDM, device manager, SSO, and people directory.
What do you dislike about the product?
Jumpcloud is pretty complex and has a big learning curve. Luckily, they have docs and staff more than willing to walk you through becoming an expert on it.
What problems is the product solving and how is that benefiting you?
JumpCloud servers as our MDM, policy and user management tool.
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