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A comprehensive solution for companies that need a one stop shop.
What do you like best about the product?
Jumpcloud has an easy to use interface that makes getting up to speed fast, achievable. You can train your team in a short amount of time mostly because items within the interface are where you would expect and very intuitive. If you need multiple different security related solutions, looking to consolidate or need to simplify your environment then JumpCloud is great. Additionally, unlike competitors, Jumpcloud works with both Apple and Microsoft so you do not need to run both Intune and Jamf. This makes deployments, training and audits far simpler.
What do you dislike about the product?
Jumpcloud may not have all the features you can get from dedicated, specialized solutions.
What problems is the product solving and how is that benefiting you?
We needed a solution that could manage both Apple and Microsoft devices.
Jumpcloud
What do you like best about the product?
The UI and their security standards were great for what we needed.
What do you dislike about the product?
More integrations are needed for this product to succeed.
What problems is the product solving and how is that benefiting you?
Able to access all of our applications in one place is very helpful.
A Modern Cloud Directory for Secure, Scalable Access Management.
What do you like best about the product?
What I like most about JumpCloud is how it brings together identity, access, and cross-platform device management in a single, cloud-native platform. It’s especially effective for securing remote teams, enforcing Zero Trust policies, and replacing legacy tools like Active Directory—all without the overhead of complex infrastructure.
What do you dislike about the product?
The least helpful aspect of JumpCloud is its limited depth in certain areas compared to specialized tools. While it offers broad functionality, some features—like reporting, mobile device management, and advanced conditional access—lack the flexibility or granularity found in dedicated platforms like Jamf, Intune, or Okta.
What problems is the product solving and how is that benefiting you?
For us, it's all about centralizing user identity, access control, and device management across a globally distributed workforce. It simplifies onboarding and offboarding, enforces security policies like MFA and disk encryption on Macs and Windows devices, and supports Zero Trust principles—all from a single cloud console. This reduces reliance on manual processes, strengthens compliance for ISO 27001 and SOC 2, and provides better visibility and control without needing traditional on-premise infrastructure.
Like it! A convenient MDM solution to manage various operating systems
What do you like best about the product?
JumpCloud offers fantastic features, from SSO to its Password Manager. I love its user-friendly interface and ease of use. The cross-OS management (Windows, Linux, macOS, and even virtual machines) is particularly impressive! Great job, team!
What do you dislike about the product?
Our experience with JumpCloud has been entirely positive. Everything is working well!
What problems is the product solving and how is that benefiting you?
JumpCloud helps us managing devices, users and passwords; implementing policies for strong, unique passwords and providing secure methods for password resets and MFA.
A Swiss army knife for IT Managers
What do you like best about the product?
It does everything, from SSOs to device management to Zero Trust to SaaS Management.
What do you dislike about the product?
The dishonesty. I haven't seen some items in bug reports, even they were broken and fixed. The JumpCloud Status is always "All Systems Operational", even though some feature is not working and there's downtime. It feels like they're trying to cover their tracks and look better (than they are).
Also, it's extremely hard to find information if something is not supported by the product. I wish JumpCloud would just mention its shortcomings clearly in the documentation, so the information would be easier to find. It's ok to not have all features, compared to some competitor. A good example about this is the support for Migration Assistant for macOS.
Also, it's extremely hard to find information if something is not supported by the product. I wish JumpCloud would just mention its shortcomings clearly in the documentation, so the information would be easier to find. It's ok to not have all features, compared to some competitor. A good example about this is the support for Migration Assistant for macOS.
What problems is the product solving and how is that benefiting you?
To comply with the Cyber Essentials and ISO27K
The Lifesaver MDM
What do you like best about the product?
As an IT admin using JumpCloud, I’ve found it incredibly efficient for managing users and devices across Windows, macOS, and Linux from one place. The built-in MFA, conditional access, and Zero Trust features greatly strengthen our security. Integrations with tools like Google Workspace and M365 make user access seamless, and onboarding/offboarding is quick and automated saving us a lot of manual work. It’s really streamlined our IT operations. Btw it was very easy to implement this in to our organisation and we use this application on a daily bases.
What do you dislike about the product?
While JumpCloud is powerful, it can have a steep learning curve for new admins. Some advanced features lack customization, and real-time device status updates can occasionally lag. The UI, though clean, could be more intuitive in certain areas. Also, support response times can vary depending on the issue's urgency.
What problems is the product solving and how is that benefiting you?
JumpCloud has solved several key challenges for us, especially around centralized identity and device management. Previously, we relied on multiple tools to manage user access, enforce security, and support remote devices. With JumpCloud, everything is unified user provisioning, MFA, device policies, and access controls are all handled from a single platform. It has replaced our dependency on traditional on prem Active Directory and made remote work much easier to support. The ability to manage Windows, macOS, and Linux devices in one place is a huge benefit. It’s also improved our security posture with Zero Trust principles and reduced manual overhead significantly.
Revue de JumpCloud
Qu'aimez-vous le plus à propos de the product?
Le gestionnaire de mots de passe, surtout lorsqu'il est utilisé avec l'extension de navigateur, facilite la connexion. Je me connecte fréquemment à diverses plateformes, donc cela m'aide à gagner du temps. Je prévois actuellement d'intégrer Okta pour aider avec l'authentification unique (SSO).
Que n’aimez-vous pas à propos de the product?
Parfois, je rencontre des problèmes pour coller automatiquement l'email et le mot de passe en utilisant l'extension sur Microsoft Edge.
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
l'un des problèmes que JumpCloud nous aide à résoudre est le manque de visibilité ; nous donnant ainsi une visibilité sur les utilisateurs et les points de terminaison dans notre environnement et rendant la gestion des appareils mobiles (MDM) plus facile et plus efficace.
Awesome MDM solution
What do you like best about the product?
This is a really good MDM solution for Mac & Windows; more features are good and working. Integration with other cloud solutions like GWS is really great and works also.
What do you dislike about the product?
Some of the Mac device policies are not working, like restricting the user settings.
What problems is the product solving and how is that benefiting you?
JumpCloud is providing the centralised solution for Mac/Windows environments and making it easy to manage the endpoints. it's really helpful to keep the endpoints compliance.
Nice tools for M365 environment
What do you like best about the product?
They're offering a robust cloud-based directory platform that serves as a compelling alternative Microsoft identity solution, like Azure AD/Entra ID, Intune.
For organizations heavily invested in Microsoft environments like us, JumpCloud provides flexibility, centralized identity and device management, and a strong Zero Trust security posture.
For organizations heavily invested in Microsoft environments like us, JumpCloud provides flexibility, centralized identity and device management, and a strong Zero Trust security posture.
What do you dislike about the product?
Admin interface unintuitive, compared with M365 Entra ID or AzureAD, sometimes very slow during loading the pages.
What problems is the product solving and how is that benefiting you?
Provides a cloud-based directory platform that centralizes identity and access management (IAM) across all systems and devices.
Benefit to us:
Unified credentials for users across Windows, Google Workspace, Microsoft 365, AWS, etc.
Benefit to us:
Unified credentials for users across Windows, Google Workspace, Microsoft 365, AWS, etc.
Jump cloud est une solution solide
Qu'aimez-vous le plus à propos de the product?
Mes meilleures fonctionnalités sont le gestionnaire de mots de passe, ainsi que la gestion holistique de l'identité et de l'accès.
Que n’aimez-vous pas à propos de the product?
Parfois, le processus de liaison et de déliaison peut être un casse-tête en raison des divergences dans le nom d'utilisateur local.
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
Le problème numéro 1 qu'il résout pour moi est la gestion de l'identité et des accès.
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