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Interface facile à utiliser et très puissante
Qu'aimez-vous le plus à propos de the product?
La rapidité avec laquelle tout se synchronise du web vers l'appareil de l'utilisateur. Vous pouvez presque instantanément déverrouiller un compte verrouillé, vous connecter à distance ou changer un mot de passe.
Que n’aimez-vous pas à propos de the product?
La configuration des utilisateurs demande un certain temps d'adaptation et peut causer des problèmes si elle n'est pas correctement effectuée.
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
Nous sommes en mesure d'aider les clients avec des tâches simples telles que se connecter à leur ordinateur pour résoudre des problèmes ou débloquer leurs comptes.
JumpCloud help use managing devices with ease
What do you like best about the product?
We are MacOS heavy company, and enrolling profiles through Apple Business Manager is painful. Jumpcloud MDM enrollment makes it much easier to enroll all devices online.
Also, support has been really responsive.
Also, support has been really responsive.
What do you dislike about the product?
Some features (for example, identity) are difficult to understand what they may affect the device and setup.
For example, we are setting up with GoogleWorkspace, but it is really hard to know the expected outcome with syncing the user with the devices
For example, we are setting up with GoogleWorkspace, but it is really hard to know the expected outcome with syncing the user with the devices
What problems is the product solving and how is that benefiting you?
It is helping use to make our device secure for compliance reason
System administrator with 3+ years' experience.
What do you like best about the product?
Simple and user-friendly interface. Convenience in administering several tenants at once (Multi-Tenant Portal)
What do you dislike about the product?
the licensing system is not entirely clear
What problems is the product solving and how is that benefiting you?
Centralize device identification, access, and management. Which in turn reduces the workload on the support team from end users
Le meilleur outil que j'ai rencontré jusqu'à présent
Qu'aimez-vous le plus à propos de the product?
La facilité d'utilisation et les configurations sont quelque chose que je trouve formidable. La gestion unifiée des utilisateurs et des appareils est un plus, tout en maintenant la sécurité intacte.
Que n’aimez-vous pas à propos de the product?
quelque chose qui peut être corrigé car parfois la gestion des mots de passe sur Mac présente des bugs
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
Gestion informatique unifiée - gérer les utilisateurs, les appareils et les applications rend ma vie facile
Managing everyone's computers and accounts from home is actually possible
What do you like best about the product?
For me, what stands out most is that JumpCloud brings everything under a single dashboard. Having a unified directory is a big advantage – you can easily handle users, groups and their accesses all from one place. I am dependent on the device management capabilities to keep security policies updated on every computer such as applying encryption or locking the screens. Thanks to SSO and SaaS apps working together, logging in for the team becomes simpler and safer. It blends a number of IT activities into a logical process.
What do you dislike about the product?
At the same time, the price can seem a bit technical and difficult to understand, as it depends on the features and customer types chosen. Scaling may not always make the cost impact obvious right away. Some very particular or specialized ways to set up the platform might require users to consult the offical docs or get assistance from support. Most of the interface is easy to use, even if sometimes there are features that some users find hard to find.
What problems is the product solving and how is that benefiting you?
JumpCloud basically takes care of the problem of managing many identities and devices. Doing things the old way, we set up users in various places by hand – separate accounts and different cloud applications. Giving and removing employee access took time, was slow and might leave unnecessary access open. Nowadays, JumpCloud acts as our central identity store and main device manager. After adding a user and assigning them to a group, they will right away get access to their devices and the apps. Offboarding allows us to instantly block all access which has made work more effective and secure.
Excellent solution for managing corporate devices
What do you like best about the product?
- Practicality for configuring onboarding tools, in our case we had it integrated with Bamboo HR and Google Workspace.
- Reports and alerts easy to configure
- Deployment of applications and implementation of scripts for AV configurations on devices is super practical.
- Updated technical documentation on the platform
- The support team provided us with extensive advice during the decoupling of Okta, and they also introduced us to several add-ons that the platform has which were beneficial for the organization.
- Reports and alerts easy to configure
- Deployment of applications and implementation of scripts for AV configurations on devices is super practical.
- Updated technical documentation on the platform
- The support team provided us with extensive advice during the decoupling of Okta, and they also introduced us to several add-ons that the platform has which were beneficial for the organization.
What do you dislike about the product?
-Platform technical support couldn't resolve my question regarding how the email information had to be sent from Bamboo HR to JC. I ended up investigating the problem on my own, where I found that the issue was related to uppercase and lowercase letters within an email.
What problems is the product solving and how is that benefiting you?
- Management of computers not only in-person, but also for remote collaborators.
- Instant user offboarding
- Installation of tools such as apps and AV
- Unification of access between email and computer access
- Instant user offboarding
- Installation of tools such as apps and AV
- Unification of access between email and computer access
Mutinerie d'intégration
Qu'aimez-vous le plus à propos de the product?
Le portail multitenant MSP est excellent. De plus, le fait que JC puisse évoluer d'un MDM à un fournisseur d'identité de confiance zéro complet est excellent en théorie.
Que n’aimez-vous pas à propos de the product?
L'intégration a été terrible pour être honnête. J'ai été baladé de manager en manager, mon manager de transition ne répondait pas aux e-mails, dans l'ensemble un très mauvais travail.
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
Services MDM et IdP utilisateur pour un autre client. Cela est bénéfique pour fournir une protection complète DLP sur les points de terminaison.
Moneyfarm's Experience
What do you like best about the product?
Here's a shorter version of what Moneyfarm likes best about JumpCloud:
What We Love About JumpCloud
JumpCloud has been a game-changer for Moneyfarm by providing a single point of management for user identities, passwords, and device policies across both Windows and Mac environments. This eliminates the need for separate tools, greatly streamlining IT operations and reducing administrative overhead.
We particularly appreciate the ability to onboard users, enforce consistent password policies, and apply granular device policies regardless of the operating system. Centralized password management, including MFA, has significantly improved our security posture and user experience. Its intuitive interface and cloud-first approach perfectly align with our needs, making IT management much simpler and more scalable.
What We Love About JumpCloud
JumpCloud has been a game-changer for Moneyfarm by providing a single point of management for user identities, passwords, and device policies across both Windows and Mac environments. This eliminates the need for separate tools, greatly streamlining IT operations and reducing administrative overhead.
We particularly appreciate the ability to onboard users, enforce consistent password policies, and apply granular device policies regardless of the operating system. Centralized password management, including MFA, has significantly improved our security posture and user experience. Its intuitive interface and cloud-first approach perfectly align with our needs, making IT management much simpler and more scalable.
What do you dislike about the product?
While JumpCloud is excellent, there's always room for minor improvements. The initial setup, especially migrating existing users and devices, can require a bit of planning and attention to detail to ensure a smooth transition. The documentation is good, but sometimes specific edge cases require a deeper dive or a call to support.
What problems is the product solving and how is that benefiting you?
JumpCloud solves our critical need for unified identity and access management and device management across both Windows and Mac, ending our fragmented IT systems. This allows us to enforce consistent security policies and manage user passwords centrally, eliminating "password sprawl" and improving overall security. The direct benefits are significantly increased operational efficiency, a stronger security posture, and a much simpler, more scalable IT management experience.
Very good fit for our all-in-one cloud needs
What do you like best about the product?
The main thing we needed Jumpcloud for was an Active Directory replacement. Not only did JumpCloud do this well, but there were tons of other features that we eventually needed anyways. In other words, Jumpcloud was a PLATFORM, not just a single-service replacement. The other features needed were also absolutely necessary, as they were required for SOC 2 and ISO compliance.
What do you dislike about the product?
There are some minor features that did not work or was buggy. The "Remote Assist" never worked on any machines, whether it be Windows or Mac. There were also a few instances when a user's password expired, they were locked out of their macbook, and resetting their password from their user console meant that keychain was wiped out and all local passwords stored on their machine was lost.
What problems is the product solving and how is that benefiting you?
The specific features we needed in Jumpcloud were: Cloud directory, 2-factor authentication, Mobile Device Management, RADIUS, which all integrated into SSO, VPN, and MFA. We needed all this to be compliant and Jumpcloud helped solved this in a single platform. Otherwise, we would have needed several different vendors to integrate all these into our compliance needs, which would cost more and harder to manage across multiple vendors.
JumpCloud est convivial
Qu'aimez-vous le plus à propos de the product?
J'aime la facilité avec laquelle on peut naviguer à travers les menus.
Que n’aimez-vous pas à propos de the product?
Parfois, cela peut être incohérent avec la façon dont les choses fonctionnent avec succès.
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
Nous sommes capables de gérer nos ordinateurs portables et d'utiliser des groupes d'utilisateurs SSO pour accéder facilement aux applications.
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