JumpCloud
JumpCloud, Inc.External reviews
3,723 reviews
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Very adaptable and quick to implement
What do you like best about the product?
SAML2.0 integrations are incredibly easy to perform, and that is still facilitated by hundreds of preset configurations for most market applications, and growing.
What do you dislike about the product?
Nothing really. The product is very stable and grows continuously. JumpCloud also regularly asks its customers about wanted features and even participating in feature betas.
What problems is the product solving and how is that benefiting you?
Practically zero implementation time for a full fledged LDAP directory with policy management for mac, windows and linux, client OS integration (even for password changes), multiple directory sources, legacy support for AD environments, and much more. It's really a great solution out of the box. Our company uses it as our primary authentication source.
Senior Director, IT
What do you like best about the product?
That it’s in the cloud and is maintain by Jumpcloud
What do you dislike about the product?
The lack of functionality in comparison to bigger tools like Azure
What problems is the product solving and how is that benefiting you?
Automation and user provisioning
Jumpcloud simplifies things
What do you like best about the product?
LDAP integration Is very helpful.
SSO Is an upside
Laptop management is an ease
SSO Is an upside
Laptop management is an ease
What do you dislike about the product?
Nothing so far To dislike. Jumpcloud has been good for me
What problems is the product solving and how is that benefiting you?
We are solving LDAP issues. Some benefits are the use of SSO
Solid central auth platform - more then enough intergrations for almost any company
What do you like best about the product?
Single place to auth all systems - SAAS and OnPrem. Enforce policies and report against them with Insights
What do you dislike about the product?
Can be a bit clunky, not always the smoothest UI
What problems is the product solving and how is that benefiting you?
Since source for auth - no more 22 passwords per user depending on what they need.
Jump Cloud review
What do you like best about the product?
The things I like the most about Jump Cloud is the ease of initial setup as well as the integrations it supports. It provides a more affordable alternative to Active Directory and eliminates the needs of on prem servers.
What do you dislike about the product?
The MFA platform can use some improvements. Also, I would like to see more policies to be able to push out machine policies, such as backgrounds and other similar user profile items.
What problems is the product solving and how is that benefiting you?
The biggest issue we are solving is getting rid of on-prem server infrastructure and providing an easier and more secure way to connect to cloud apps.
JumpCloud removes the need for a domain; replaced AD perfectly
What do you like best about the product?
Moving to JumpCloud is like a brick and mortar store moving to online sales - it's how it should be. They make user and resource management a snap, have great support and can scale globally without heavy infrastructure costs.
What do you dislike about the product?
They are still a young company and some of the tools could have a better graphical interface (for non Powershell users like myself)
What problems is the product solving and how is that benefiting you?
We are getting rid of domain infrastructure and overhead. JumpCloud makes it really easy to quickly assign user access to machines and know exactly what's running on machines. There's way less overhead than AD.
Great Cloud Directory Offering
What do you like best about the product?
Easy to use LDAP implementation, detailed documentation and very effective system management
What do you dislike about the product?
Would love to see secured RADIUS communication
What problems is the product solving and how is that benefiting you?
To easily provide access to non domain computers and non domain/internal users
Replace your on-prem AD server with Jumpcloud
What do you like best about the product?
Jumpcloud offers 10 users free, forever!
What do you dislike about the product?
Without paid support, it can be difficult to adapt to using Jumpcloud if you're not familiar with Active Directory and Group Policies.
What problems is the product solving and how is that benefiting you?
Even without a global pandemic going on, our company is at least 60% remote. Solving the issues of users working remotely is what Jumpcloud specializes in. Cloud first was my philosophy when I began down this road, and JumpCloud definitely fits that model. No longer do you have to maintain on-prem servers and figure out how to securely allow remote access to them just so your users can log into their systems. JumpCloud handles all of that for you and frees you up to focus on more important issues. Its not "Active Directory in the cloud", but its close! What sets Jumpcloud apart from other solutions is their cross-platform support. Their support for MacOS is fantastic, and even linux workstations have some support!
Recommendations to others considering the product:
If you're managing a mixed environment of workstations and looking for a cloud replacement for your on-prem AD server, look no further than Jumpcloud!
Must have in your IT portfolio of tools
What do you like best about the product?
Was evaluating 3 tools for SSO, Windows/MacOS Management, and Cloud Directory to automate our mobile workforce (50+ team) and service access (esp. AWS).
Stumbled upon JumpCloud and was surprised to see all 3 category requirements meeting the bar (I have built LDAP, Kerboros, and MDM solutions in the past for my startup and understand what it takes to streamline as SaaS offering).
We had a good workflow with 4 different systems to support our team, used to spend at-least 60 hours/month in supporting the team access to dev-compute systems. Now it’s reduced to 5 hours a month (5 minutes each support window). Added benefit is better compliance, smooth new hire on-boarding.
*Highlights*
* Unified integration into Linux, Mac, Windows systems.
* 5 minute on-boarding to get started with G-suite directory.
* Impressed with multiple layers of security (Email, TOTP, keys, etc.) to protect key systems and users.
* Glad to see essential MDM features (hopefully don't have to invest in another tool).
* Impressed with the demeanor of Support, Product, Sales, and tech teams. Keep it going.
Stumbled upon JumpCloud and was surprised to see all 3 category requirements meeting the bar (I have built LDAP, Kerboros, and MDM solutions in the past for my startup and understand what it takes to streamline as SaaS offering).
We had a good workflow with 4 different systems to support our team, used to spend at-least 60 hours/month in supporting the team access to dev-compute systems. Now it’s reduced to 5 hours a month (5 minutes each support window). Added benefit is better compliance, smooth new hire on-boarding.
*Highlights*
* Unified integration into Linux, Mac, Windows systems.
* 5 minute on-boarding to get started with G-suite directory.
* Impressed with multiple layers of security (Email, TOTP, keys, etc.) to protect key systems and users.
* Glad to see essential MDM features (hopefully don't have to invest in another tool).
* Impressed with the demeanor of Support, Product, Sales, and tech teams. Keep it going.
What do you dislike about the product?
Looking forward to seeing more features to package the essential software on the day of new hire.
Good to have Chrome app extension as we add more SSO SAML apps to JumpCloud.
Good to have Chrome app extension as we add more SSO SAML apps to JumpCloud.
What problems is the product solving and how is that benefiting you?
* Unified System Management (Windows,Mac, Linux).
* Streamlined access to AWS Cloud.
* MDM Essentials for SOC2 and other compliances.
* SSO SAML Apps.
* Cloud Directory for Access Management of Systems & People.
* Audit for Compliance and QOS
* Streamlined access to AWS Cloud.
* MDM Essentials for SOC2 and other compliances.
* SSO SAML Apps.
* Cloud Directory for Access Management of Systems & People.
* Audit for Compliance and QOS
Recommendations to others considering the product:
Try it out - 5 min of your time is worth it.
Excellent solution for SMB's looking to get rid of an old AD Server AND need more functionality
What do you like best about the product?
It is a viable, cost effective solution to replace the key functions found in AD.
What do you dislike about the product?
In larger businesses, it was a difficult sell compared to Okta
What problems is the product solving and how is that benefiting you?
Replacing 2008 server installs where client has moved apps and data to cloud. JC allows the AD type function without the cost of replacement hardware, server os, install, etc.
Recommendations to others considering the product:
Easier to implement in a SMB compared to Okta
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