JumpCloud
JumpCloud, Inc.External reviews
3,723 reviews
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Jumpcloud consolidates all my system access into one credential.
What do you like best about the product?
I like Jumpcloud because it is easy to use and deploy to my existing environment.
What do you dislike about the product?
I hope in the future Jumpcloud becomes more affordable especially for high volume organizations.
What problems is the product solving and how is that benefiting you?
My users only have to remember one set of credentials and from an administration perspective, I only need to manage one account per user.
Recommendations to others considering the product:
Give it a try and you will be happy with what you can benefit from using the service.
Great identity management for small teams
What do you like best about the product?
It’s a joy to be completely free of active directory where I can be. And offering a full featured suite for 10 or few users is a super classy move.
What do you dislike about the product?
I really do wish that they would upped their game with their included policies. But with the Ability to run Scripps on any device, it’s pretty easy to work around. But in no way This is a replacement for group policy. And I just don’t know enough about the Azure AD integration, but it would be wonderful to not have to renew the link every 90 days. That said most of my “problems” are nitpicking.
What problems is the product solving and how is that benefiting you?
My core usage for jump cloud is 10 to 15 user environments that would otherwise go without centralized identity management for a mixed fleets of Mac, Windows and Linux/NAS. I’ve never used another product that could fill that space with the same ease.
Best directory management system for today's technology
What do you like best about the product?
I love the provisioning of local accounts via the internet and how easy it is.
What do you dislike about the product?
I would like more documentation on setting up a way in Jump Cloud (script) to add local network printers to machines automatically via jump cloud
What problems is the product solving and how is that benefiting you?
Working remotely is a breeze since we are not tied down to the user having to be onsite to accomplish tasks.
Recommendations to others considering the product:
If you would like to move your directory service to the cloud Jump Cloud is the way to go
Balances security and usefulness
What do you like best about the product?
Sao is easy to set up with +200 supported end users. We use AWS and LOGZ.IO
What do you dislike about the product?
The password sync with Mac client sometimes drifts
What problems is the product solving and how is that benefiting you?
SSO and password sync to multiple devices
Recommendations to others considering the product:
Great if you are distributed and non Windows
JumpCloud
What do you like best about the product?
Platform agnostic directory services. The JumpCloud agent provides extensive management capabilities for all endpoints, regardless of OS. Support for multiple tenets.
What do you dislike about the product?
I would like to see a mobile app for push notification to support MFA.
What problems is the product solving and how is that benefiting you?
Centralized directory services for a mixed platform environment (Linux, Windows, Mac). Extending secure authentication to our clients. Managing endpoints.
JumpCloud works super well.
What do you like best about the product?
We use it mostly for SSO and remote control of Mac laptops. But Radius works well too.
What do you dislike about the product?
Not found anything the team hasn't fixed yet.
What problems is the product solving and how is that benefiting you?
SSO
Remote Mac maintenance
Radius
Remote Mac maintenance
Radius
Lots of new things
What do you like best about the product?
Able to administer user immediately from admin console
What do you dislike about the product?
It would be good if we can administer when computer is not connected to internet
What problems is the product solving and how is that benefiting you?
Easy installation and management
Recommendations to others considering the product:
Good to administer
JumpCloud Review
What do you like best about the product?
Mac user federation. Works great! See less, easy to install with MDM.
What do you dislike about the product?
The SSO is clunky and hard to use. Documentation is severely lacking and/or out of date. Customer service not very helpful unless you pay for extra tier.
What problems is the product solving and how is that benefiting you?
JumpCloud makes it very easy to issue macs and easy to share macs in a lab environment.
Recommendations to others considering the product:
It’s a great product! If you’re considering for SSO highly recommend the upgraded customer service.
Directory-as-a-Service as it should be!
What do you like best about the product?
Easy to use. Supports both Windows and Mac platforms along with upcoming MDM custom mobile-config integration for Mac OS which is cost saving to drop other platforms.
What do you dislike about the product?
Some interfaces are a little slow to load for large organisations.
What problems is the product solving and how is that benefiting you?
Directory/IAM for the organisation on multiple OS platforms (Windows & MacOS) without Active Directory involved.
Reasonable SSO platform, but should focus on one thing and do it well
What do you like best about the product?
Simple to use, works pretty much everywhere that I need it to.
What do you dislike about the product?
Lacking some really basic functionality like nested groups. Their focus seems to be more on building MDM then doing their core product really well.
What problems is the product solving and how is that benefiting you?
SSO across our organization
Recommendations to others considering the product:
N/A
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