JumpCloud
JumpCloud, Inc.External reviews
3,347 reviews
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Good platform... when it works
What do you like best about the product?
I have a heterogeneous environment, with Windows, Mac, and Linux users. JumpCloud is one of the few platforms that (in theory) supports every operating system.
What do you dislike about the product?
The platform is buggy and support is awful! Their first tier support seems to be based largely in India and work Indian hours. That's not great for folks in the Western Hemisphere. Then, after reporting bugs in the platform with steps to reproduce each issue, you still only have about a 50/50 chance of those bugs getting fixed.
What problems is the product solving and how is that benefiting you?
MDM is required in order to pass a SOC2 audit, so JumpCloud MDM checks that box.
Best solution for Enterprise IT
What do you like best about the product?
The ability to use it for SSO is a serious time saver. Jumpcloud does all the heavy lifting, with little to no configuration required, so users can log into all of your SaaS products through one portal. It is truly the best SSO solution on the market. Plus, the dashboard is easy to navigate and user-friendly. You can't get any better!
What do you dislike about the product?
For the brief time I've used JumpCloud, I've had no issues. I don't use it daily, but I'm impressed so far. I would also like it if Jumpcloud included Workflows.
What problems is the product solving and how is that benefiting you?
We currently are using Jumpcloud as our Device Management solution.
Nuevas funciones , fácil de usar , experiencia unica
What do you like best about the product?
JumpCloud es una plataforma integral de gestión de identidades, accesos y dispositivos que ha transformado la manera en que las organizaciones administran sus infraestructuras de TI. Con una calificación de 4.5 sobre 5 en G2, basada en más de 2,900 reseñas, se destaca por su robustez y versatilidad.
What do you dislike about the product?
Tal vez que deben incluir de forma propia más versiones en otros idiomas ya que es una plataforma que se usa en muchos lados hoy en dia
What problems is the product solving and how is that benefiting you?
Algunos tiempos son lentos en la carga de datos
Kauan Izidio Lopes - Support Analyst / I work with JumpCloud
What do you like best about the product?
What I liked most about using JumpCloud was the ease and speed of integration with other software like Office, Google, and Slack. The main function used is the automations through codes that we can execute remotely on the machine for specific configurations or program installations.
What do you dislike about the product?
The only point that was identified is the delay when we ask to execute a task through the admin panel.
What problems is the product solving and how is that benefiting you?
It is solving problems such as access and user management, inventory, automation, and password security.
Best all-in-one solution for identity and mdm management
What do you like best about the product?
It seems to check all of the boxes that are typically a headache for IT admins. Identity management, self service portal, server management, insights and mdm,
What do you dislike about the product?
Can be expensive depending on how many users you have
What problems is the product solving and how is that benefiting you?
User management across servers was a manual and tedious task prior to jumpcloud. Also left me open to attacks from previous users that I may not have removed on time.
Great partner who understand our challenges
What do you like best about the product?
Centralizing all user access in a single portal provides access and security for our company apps.
What do you dislike about the product?
It took some time to have some needed product updates, but they delivered it.
What problems is the product solving and how is that benefiting you?
Increased governance in our platform and PCI/SOC1/SOC2 certifications.
Reliable and quick to Integrate
What do you like best about the product?
Jumpcloud provides centralized access and management.
It provides SSO, SAML and LDAP features to integrate with your applications and provide UI to login every applications at a single entry point.
It provides SSO, SAML and LDAP features to integrate with your applications and provide UI to login every applications at a single entry point.
What do you dislike about the product?
Jumpcloud should provide enhanced Api access for automation.
Also it should provide built in templates for server patching and automation tools.
Also it should provide built in templates for server patching and automation tools.
What problems is the product solving and how is that benefiting you?
Jumpcloud helps us managing all the organization users in one place and provide them centralized access and management
Jumpcloud helps us managing SSH access to our linux servers and convinient way for end users to rotate their keys.
Jumpcloud helps us in patching our servers with script automations.
Jumpcloud helps us to access all applications at single screen.
Jumpcloud helps us managing SSH access to our linux servers and convinient way for end users to rotate their keys.
Jumpcloud helps us in patching our servers with script automations.
Jumpcloud helps us to access all applications at single screen.
Smooth
What do you like best about the product?
Its very cost effective and even the free version has many features, It has MFA, Easily integrates Active Directory, UI is very user friendly.
What do you dislike about the product?
Customer service can be a bit slow sometimes.
What problems is the product solving and how is that benefiting you?
Enhanced security.
Jumpcloud a better access service
What do you like best about the product?
If you are in the it industry and have the use case of access management for users and devices.
It is very easy to use to access and implement it. Integration is also very easy as you just need to add the jump cloud services in the server and you are good to go. We use jumpcloud very frequently as it is implemented all of our enviorments. Customer support is also easy to reach and understands if required.
It is very easy to use to access and implement it. Integration is also very easy as you just need to add the jump cloud services in the server and you are good to go. We use jumpcloud very frequently as it is implemented all of our enviorments. Customer support is also easy to reach and understands if required.
What do you dislike about the product?
The UI is easy to understand but takes some time to get into it.
It is a cloud based service so can be difficult for full on premessis implementation.
It is a cloud based service so can be difficult for full on premessis implementation.
What problems is the product solving and how is that benefiting you?
Jumpcloud is a great replacement for old access management tools as it replaces the complex implementation of old tools.
Technical Support Engineer
What do you like best about the product?
I like how you can easily manage company-owned devices, with great user experience and minimal effort.
What do you dislike about the product?
Everything is as great as it can be! Great jobs, developers! :)
What problems is the product solving and how is that benefiting you?
Managing company owned devices.
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