JumpCloud
JumpCloud, Inc.External reviews
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JumpCloud: The Only True Hybrid Solution
What do you like best about the product?
What I like best about JumpCloud is the ability to managed Windows, Mac, and Linux in one central location. It was a must have, and I found it in JumpCloud. I love the pre-made policies that can just be added to whatever you'd like. I love the ability to push commands as well. One thing I would recommend though,
What do you dislike about the product?
I'm not a fan at all about the 1 MB file size limit for sending installers in commands. Even taking an MSI file, and zipping it with full compression can't get it under 1 MB. I would love to see this changed in the near future.
What problems is the product solving and how is that benefiting you?
The main problem I had was finding a solution to manage all platforms efficiently in one location. JumpCloud is literally the only solution where you can effectively manage a remote, hybrid environment. The benefits of have pre-made, built-in security policies has been wonderful. I really don't know what I would do without it. I've been spoiled.
Active Directory in the Cloud
What do you like best about the product?
JumpCloud makes it super easy to manage a directory of users and assets in the cloud. You can set permissions and make changes on the fly for multiple platforms Mac, Linux and Windows. The UI is super clean and very intuitive. And it can be used for Security compliance, secure directory in the cloud and even as a secure credential for many SSO applications. They offer a Free plan that is perfect for small teams and to learn how to use it. You can use it for Personal or Professional purposes and it can be configured to meet your needs. It also offers integrations with other software like Duo to enable multi factor authentication and other security features. I also like they offer a certification exam so we can validate our knowledge of the platform and make implementations easier and cost effective with our own IT personnel. This is the best option for Cloud Directory in the cloud, there's no other option that meet all the options and configurations that JumpCloud offers.
What do you dislike about the product?
Nothing really. It requires to have some experience to manage and configure but it’s really easy to learn and they provide a lot of training and support to make it easier.
What problems is the product solving and how is that benefiting you?
Management of users that have access to AWS EC2 machines. We use JumpCloud for authentication and management of resources in the cloud.
Recommendations to others considering the product:
You can integrate with other applications such as DuoSecurity to add 2FA to your resources.
Great product at the right price
What do you like best about the product?
I liked the easy to setup integrations with vendors like AWS , GitHub and Atlassian. You can start small with a free edition but quickly find yourself using Jumpcloud user panel to login to all your resources. Its secured by MFA and is fully compliant.
What do you dislike about the product?
I was not able to apply GPOs using JumpCloud so i still need either MDM or AD to retain control over compliance of my windows severs
What problems is the product solving and how is that benefiting you?
I was able to implement true SSO login setup for some of my products but I am still unable to manage my fleet of servers. I still need to somehow manage things like centralized updates NTP and log management GPO settings
Directory Service for all device types
What do you like best about the product?
Simple to set up and manage - it just works! We've been able to remove servers from a number of client's offices, saving them money. It is especially effective in mixed OS environments.
What do you dislike about the product?
As with any new technology ,there is a learning curve, which isn't much, but it is different way to work. Out side of that, it is pretty straightforward to set up and manage. We initially did not have a mangement dashboard, so we had to set up different accounts for each of our clients. We've been able con consolidate no and it is much simpler to manage multiple clients.
What problems is the product solving and how is that benefiting you?
1. We have a number of smaller clients that had AD servers that we're nearing replacement. We used JumpCloud to get them better service at a lower cost.
2. We are working with a couple of companies with mixed Windows and Mac environments and AD won't cut it. JumpCloud cuts it.
3. Having the first 10 clients at no cost has helped our smaller clients.
2. We are working with a couple of companies with mixed Windows and Mac environments and AD won't cut it. JumpCloud cuts it.
3. Having the first 10 clients at no cost has helped our smaller clients.
Recommendations to others considering the product:
I put a lot of value in how support works and theirs's has been very good.
Cloud Directory Services
What do you like best about the product?
We imported our Google Workspace users for testing and very quickly worked through testing a synchronized identity. JumpCloud's user interface, both for Administrator and User groups is simple and clean.
What do you dislike about the product?
While it's been challenging to find an MDM solution that accomplishes ALL our goals in one space, JumpCloud has the directory services we need. So now, we're working through migrating MDM or utilizing two services when the goal is a single integrated solution.
What problems is the product solving and how is that benefiting you?
Identity management without an AD server in our Mac/Linux organization as we prepare to double the number of people connected and capable of working remotely through 2021.
We are still on the cusp of refactoring our testing to evaluate JumpCloud as the complete identity and MDM solution, but testing takes time and planning. What's been great is having minimal to zero impact on user productivity following updates to JumpCloud managing the identity.
We are still on the cusp of refactoring our testing to evaluate JumpCloud as the complete identity and MDM solution, but testing takes time and planning. What's been great is having minimal to zero impact on user productivity following updates to JumpCloud managing the identity.
Excellent SSO test platform
What do you like best about the product?
Ease of setup and features availability for my testing needs
What do you dislike about the product?
Not much really here. Entirely positive experience.
What problems is the product solving and how is that benefiting you?
SSO testing - I needed an independent tool to test variations of assertions for different environments, and JumpCloud nailed it for me.
Awesome system to control and manage
What do you like best about the product?
The easiest and fastest way to use. When a someone need to do something like add a new device. Is so easy.
What do you dislike about the product?
Some times the portal have weird behavior, the most common is when I log in the only information I can see is mine. Even if I select another user or device
What problems is the product solving and how is that benefiting you?
Control and manage the computers and the integration to do the SSO in different sites or applications.
Recommendations to others considering the product:
I highly recommend use jumpcloud because is a very good and easy software to use. The best part is the SSO integration. You are going to love it
Its Wonderful And easily Mange Cloud Policy
What do you like best about the product?
Client Access and Policy Design and it's easly manageable
What do you dislike about the product?
For Corporate it will not be Suggested, for small organization will look good
What problems is the product solving and how is that benefiting you?
i no need to manage any server
Recommendations to others considering the product:
Yes Sure I will do if I get any chance
Valuable Product
What do you like best about the product?
Its simple and effective. Jumpcloud makes it easy to manage hundreds of users across dozens of sites.
What do you dislike about the product?
Would like to see some additional features but feel that they will be here any day.
What problems is the product solving and how is that benefiting you?
I have been able to deprecate my AD servers since moving to JC
Recommendations to others considering the product:
It makes user management simple.
Thoughts
What do you like best about the product?
Cloud based solution for user and directory management
What do you dislike about the product?
Majority of businesses are Windows based and therefore Active Directory based. Interesting using a non-Active Directory based solution.
What problems is the product solving and how is that benefiting you?
Researching options for a cloud based solution for a serverless environment.
Recommendations to others considering the product:
Make sure to perform your research and due diligence for any vendor.
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