JumpCloud
JumpCloud, Inc.External reviews
3,347 reviews
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Easy to deploy, works across many environments
What do you like best about the product?
The offering is simple but comprehensive. We've used it to manage access to employee laptops (local accounts on both macs and PCs), Linux servers (with ssh-keys), radius wifi, g-suite and other web application, and LDAP (for non-sso capable resources). There is very little we cannot control access to through JumpCloud. The interface is relatively easy to understand but still provides a great deal of flexibility.
What do you dislike about the product?
Honestly very little now. They used to have a confusing "tag" system rather than groups but that has been replaced and I am very happy with it. Managing the deployment on Macs can bit a little of a pain. Apple apparently consistently releases breaking changes and so jumpcloud is always warning to not update to the latest OSX until they have a new release (this can be managed through policies though so it's not a huge issue... just a nuisance).
What problems is the product solving and how is that benefiting you?
Prior to jumpcloud we had all local accounts on laptops and our server fleet. Now I have consistent password policies and access control for all employees across a variety of resources. Enrolling users and removing access to critical resources now takes just a few minutes.
JumpCloud
What do you like best about the product?
The ability to coordinate logins from an admin portal is phenomenal
What do you dislike about the product?
There's little to dislike, the functionality is great. Maybe more support documentation?
What problems is the product solving and how is that benefiting you?
Admin control over end user touchpoints
Jump Cloud
What do you like best about the product?
JumpCloud is an amazing online active directory, giving full group policy control for all my devices.
I don't need to sign in via VPN to access my network and make a change, I can literally do it from anywhere that has a stable internet connection. Changing passwords within a few seconds has really saved a lot of time
I don't need to sign in via VPN to access my network and make a change, I can literally do it from anywhere that has a stable internet connection. Changing passwords within a few seconds has really saved a lot of time
What do you dislike about the product?
When a windows update runs, it changes the Group Policies to default
What problems is the product solving and how is that benefiting you?
Having a physical Server. I can edit policies, change passwords, etc. on the go.
I do not need to be at any system physically to run a GP Update or any sort of command.
I do not need to be at any system physically to run a GP Update or any sort of command.
Recommendations to others considering the product:
It is a phenomenal AD system without the hassel of having a physical server.
Outstanding support and available live and online assistance!
What do you like best about the product?
A single solution to account creation and deactivation across all SSO, SAML, or LDAP connected services.
What do you dislike about the product?
We had a rare and short (2 hour) outage on internet due to off site equipment failure from our ISP. We quickly found out that our LDAP connections to our local legacy services failed without the JumpCloud authentication.
What problems is the product solving and how is that benefiting you?
We have greatly reduced our on and off boarding time spent on staff and student accounts. Where we used to have to hit between 5 and 8 different servers / services for account creation and authentication for new staff or students, now we just tie it in with the SSO, SAML, or LDAP and within less than 1/8th of the time we are complete.
Recommendations to others considering the product:
Research all of the cost of other services. I found that by the time you figure in all of the setup time, licensing, maintenance, replacement over time for on premises solutions the cost equals or is less through JumpCloud.
Great service for our smb
What do you like best about the product?
Ease of user administration makes my it day a breeze
What do you dislike about the product?
Nothing. Great service. We have no negative comments
What problems is the product solving and how is that benefiting you?
Ldap. Sso. Ad.
Recommendations to others considering the product:
Do it. It will change your world
So easy
What do you like best about the product?
I love the convenience of there platform I went from having DC in all my locations to just having 1 location for it all. I feel it alot easier to manage then azure
What do you dislike about the product?
Nothing so far works like it intended to
What problems is the product solving and how is that benefiting you?
Printer mapping and network shares
Recommendations to others considering the product:
It you want easy and something that just works jumpcloud is your one stop shop
Effective and on the topic.
What do you like best about the product?
Ease of use. Some functions are intuitive.
What do you dislike about the product?
The FAQs are very elaborate and does not address very specific questions.
What problems is the product solving and how is that benefiting you?
Directory and SSO integration. The Microsoft integration is cumbersome. The Work or school account integration is currently unavailable with you.
Recommendations to others considering the product:
n/a
Recommended by IT Professional
What do you like best about the product?
I like being able to manage users and the systems they have access to remotely. It is easy to setup access for new employees and remove old access. It has been very interesting learning the new way of updating access versus the traditional Microsoft Windows -> Control Panel ->Users.
What do you dislike about the product?
I have had some issues with syncing; the changes made in the cloud can take some time to update on the computer. There was an issue with complete disconnection at one point. If for some reason the system gets disconnected from the Cloud Administration/User Management system, it requires a professional to fix the issue... I do not know if I could do it myself.
What problems is the product solving and how is that benefiting you?
On/off-boarding was a problem before.
We can remove old employees and retain their files.
We can remove old employees and retain their files.
Recommendations to others considering the product:
I recommend using G-Tech for implementation. He can do setup remotely and manage the services.
Supereasy to install and offers unique tools like commands
What do you like best about the product?
My favorite part about JumpCloud is how it just works! We have connected different apps, users, integrations, and love how when the change is made, not only is it quick, but works and reliably. They also encourage their 10 users forever which is a huge deal in testing for bigger environments before roll-out.
What do you dislike about the product?
My main point right now is the fact that the JumpCloud agent cannot be used with domain-joined computers; however, I agree with their stance on saying their directory works without needing Active Directory. Plus, most companies should be moving away from AD if they choose to use JumpCloud.
What problems is the product solving and how is that benefiting you?
We use many virtual machines and other computers as proxies (running services like a hub for different types of software). Jumpcloud has allowed us to use a dashboard to view insights on each machine it's installed on like RAM, CPU, users, and other nice-to-knows. We also use the commands with an API to do things like send a notification to Slack when a file is copied every Monday morning.
Recommendations to others considering the product:
Really think about your environment. Do you need AD? Chances are JumpCloud has a way to make your systems work without the complexity of Microsoft and other options.
Great connectivity
What do you like best about the product?
great SSO connectivity of huge variaty of different cloud service in the same authentication.
What do you dislike about the product?
Perhaps some of SSO configurations with some cloud services are not simply for newbies -> there are great guides in jumpcloud.com
What problems is the product solving and how is that benefiting you?
SSO connectivity with c´different cloud services and local NAS
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