JumpCloud
JumpCloud, Inc.External reviews
3,723 reviews
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Small school
What do you like best about the product?
Easily provisioning and management of devices and policies without getting tangled up in ms active directory. Integration of choc so I can push software onto my student's machines.
What do you dislike about the product?
File size limitation when pushing custom apps.
What problems is the product solving and how is that benefiting you?
Hands off management of devices.
Easy to configure JumpCloud
What do you like best about the product?
JumpCloud is very easy to configure and user-friendly. JumpCloud provides Directory Services for SME or organization without Microsoft Active Directory Directory Services and the authorization configuration and integration with any multi-factor authentication solution and this appeared to be seamless.
What do you dislike about the product?
Not applicable as there is no downsides.
What problems is the product solving and how is that benefiting you?
Configure the Directory Services for SME and organization without Directory Services. And available at all time.
Recommendations to others considering the product:
Directory Services and Access Control and Authentication
Easy to control the employees AD logins from work form home perspective
What do you like best about the product?
Its really to add AD accounts and control them. Me and my team is loving it.
What do you dislike about the product?
We ran into an issue for one employee so we contacted the customer support the first person was not really efficient in his job.
What problems is the product solving and how is that benefiting you?
We are managing our team's AD accounts as they are working from different parts of worls.
Good AD alternative for managing users for cloud servers
What do you like best about the product?
Easy and straightforward to setup and has worked reliably for our use-case.
What do you dislike about the product?
Nothing really has come up but we certainly have not used all the features.
What problems is the product solving and how is that benefiting you?
We have a fleet of Windows Servers in the cloud environment, along with some Linux and BDS ones, and the biggest problem before discovering JumpCloud was how to centrally manage user logins for the Windows ones without having to resort to installing Active Directory (which comes with its own MS licensing headaches in the hosted environment) or having duplicate local user accounts for each servers. JumpCloud nicely solved this problem by allowing us to create users centrally to their directory and then maintaining the local users accounts accordingly on each servers.
Active Directory No Longer Fits the Needs of a Modern IT Department
What do you like best about the product?
Several years ago the typical worker would enter a building, go to a workstation, login and access everything they needed via servers physically located in their office building. But as digital strategy and cloud adoption increased, the way in which users accessed IT resources has changed. The perimeter around work, once bound to a physical location, has transformed. Now, a user’s device — irrespective of location — is the central point from which a user gets secure access to the right resources. At the same time, authentication and authorization needs have evolved.
It’s no surprise that business have increasingly turn to Zero Trust, a security model that meets the continually evolving needs of modern workplaces. Zero Trust is a set of cybersecurity protocols that move defenses from static, network-based perimeters to focus on users, assets and IT resources. Zero Trust security embodies the “trust nothing, verify everything” principle. JumpCloud helps you implement controls to ensure users work only on trusted devices and networks, require multi-factor authentication (MFA) where necessary, and more.
JumpCloud provides simple, secure access to corporate technology resources from any device or any location. The JumpCloud Directory Platform gives IT and security operations a single, cloud-based solution to control and manage employee identities, their devices and apply Zero Trust principles. JumpCloud has a global user base of more than 100,000 organizations.
JumpCloud offers:
* Replacement of Microsoft Active Directory connecting your users to IT resources with a single identity eliminating on-premise hardware.
* Microsoft Active Directory Integration feature to extend on-premise AD identities to non-domain resources like Mac, Linux, web apps, and more.
* Secured Access to Windows, Mac and Linux computers.
* Simplied onboarding and offboarding of employees.
* Compatability with LDAP, RADIUS, SAML, OAuth and Restful APIs.
* Single Sign-On - one identity for users to access their laptop, wifi and apps.
* Integrations with G Suite, Microsoft365, AWS, Salesforce and more.
* Advanced security from TLS encryption to password complexity settings and Multi Factor Authentication (MFA).
It’s no surprise that business have increasingly turn to Zero Trust, a security model that meets the continually evolving needs of modern workplaces. Zero Trust is a set of cybersecurity protocols that move defenses from static, network-based perimeters to focus on users, assets and IT resources. Zero Trust security embodies the “trust nothing, verify everything” principle. JumpCloud helps you implement controls to ensure users work only on trusted devices and networks, require multi-factor authentication (MFA) where necessary, and more.
JumpCloud provides simple, secure access to corporate technology resources from any device or any location. The JumpCloud Directory Platform gives IT and security operations a single, cloud-based solution to control and manage employee identities, their devices and apply Zero Trust principles. JumpCloud has a global user base of more than 100,000 organizations.
JumpCloud offers:
* Replacement of Microsoft Active Directory connecting your users to IT resources with a single identity eliminating on-premise hardware.
* Microsoft Active Directory Integration feature to extend on-premise AD identities to non-domain resources like Mac, Linux, web apps, and more.
* Secured Access to Windows, Mac and Linux computers.
* Simplied onboarding and offboarding of employees.
* Compatability with LDAP, RADIUS, SAML, OAuth and Restful APIs.
* Single Sign-On - one identity for users to access their laptop, wifi and apps.
* Integrations with G Suite, Microsoft365, AWS, Salesforce and more.
* Advanced security from TLS encryption to password complexity settings and Multi Factor Authentication (MFA).
What do you dislike about the product?
There is nothing I dislike with JumpCloud.
What problems is the product solving and how is that benefiting you?
* Replacement of Microsoft Active Directory.
* Microsoft Active Directory Integration feature extends on-premise AD identities to non-domain resources like Mac, Linux, web apps, and more.
* Secured Access to Windows, Mac and Linux computers.
* Simplied onboarding and offboarding of employees.
* Compatability with LDAP, RADIUS, SAML, OAuth and Restful APIs.
* Single Sign-On - one identity for users to access their laptop, wifi and apps.
* Integrations with G Suite, Microsoft365, AWS, Salesforce and more.
* Advanced security from TLS encryption to password complexity settings and Multi Factor Authentication (MFA).
* Microsoft Active Directory Integration feature extends on-premise AD identities to non-domain resources like Mac, Linux, web apps, and more.
* Secured Access to Windows, Mac and Linux computers.
* Simplied onboarding and offboarding of employees.
* Compatability with LDAP, RADIUS, SAML, OAuth and Restful APIs.
* Single Sign-On - one identity for users to access their laptop, wifi and apps.
* Integrations with G Suite, Microsoft365, AWS, Salesforce and more.
* Advanced security from TLS encryption to password complexity settings and Multi Factor Authentication (MFA).
Easy to setup, easy to maintain LDAP solution
What do you like best about the product?
The fact that there's an agent for every type of OS, and that it integrates seamlessly. It's easy to install and maintain. No bloody updates, no downtime.
What do you dislike about the product?
The interface isn't the most intuitive if you're not tech. A "dumbed down" version or simple mode could perhaps assist non-tech people administer their instances better.
What problems is the product solving and how is that benefiting you?
No problems, it just works. We've prevented computers being compromised multiple times due to the lockout automated process. Benefits, as per TCO are very high!
Recommendations to others considering the product:
Test, read the documentation, deploy, administer. No more to it... :)
User friendly and easy to use
What do you like best about the product?
Ability to manage linux OS and all distros
What do you dislike about the product?
The limited security policies available for linux
What problems is the product solving and how is that benefiting you?
Linux management and windows os management. We will like to explore mac os management in the near future
True unification
What do you like best about the product?
What I love about JumpCloud is you can manage identities and assets with one platform. And, since it's platform agnostic, you can manage more with less. We are an MSP and we manage many, many technical environments. Anything that can help us unify the process and keep our clients safe is a winner in our book.
What do you dislike about the product?
JumpCloud's channel is maturing and there are additional features getting added every few weeks. I would like to see them have license rates and terms in their MTP for billing purposes. Not a deal breaker, but it would help.
What problems is the product solving and how is that benefiting you?
We are using JumpCloud to help our clients environments stay secure. We can push policies to machines and manage credentials of individual users or groups with ease.
Domain Controller with much much more functions inbuilt in it.
What do you like best about the product?
- Easy to configure and administer
- Competitive pricing in the market
- Constantly new features added
- Great customer relations, listens and appreciates feedback
- Good support team as well that provides constant updates
- Ease of access, available anytime as it is based in the cloud
- Therefore no further hosting tools that the system administrator would need to manage and maintain
- Built with security in mind; plenty of security controls (password policies, TOTP, Yubikey integration, typical domain policies etc.)
- Able to even push down registry level changes using the admin panel
- Single Sign On function available for multiple products (haven't used it myself though)
- Competitive pricing in the market
- Constantly new features added
- Great customer relations, listens and appreciates feedback
- Good support team as well that provides constant updates
- Ease of access, available anytime as it is based in the cloud
- Therefore no further hosting tools that the system administrator would need to manage and maintain
- Built with security in mind; plenty of security controls (password policies, TOTP, Yubikey integration, typical domain policies etc.)
- Able to even push down registry level changes using the admin panel
- Single Sign On function available for multiple products (haven't used it myself though)
What do you dislike about the product?
- Still relatively young product; Some typical functions are still in early stages
- Error notification on the admin panel can afford to contain more information
- Little documentation on running remote command, hopefully this will improve in the feature as the solutions gets more refined
- Error notification on the admin panel can afford to contain more information
- Little documentation on running remote command, hopefully this will improve in the feature as the solutions gets more refined
What problems is the product solving and how is that benefiting you?
- Controlling and managing all machines in the organization
- Tracking of updates and insights of user usage is beneficial as well
- Software deployment; although in early stages, has lots of potential to grow
- Remote wiping if the device gets lost
- MDM controls are included for MacOS devices as well
- Benefit of not worrying about if the server is constantly going to be up since Jumpcloud is managing it directly
- Tracking of updates and insights of user usage is beneficial as well
- Software deployment; although in early stages, has lots of potential to grow
- Remote wiping if the device gets lost
- MDM controls are included for MacOS devices as well
- Benefit of not worrying about if the server is constantly going to be up since Jumpcloud is managing it directly
Recommendations to others considering the product:
Do not think of Jumpcloud as your typical Domain Controller - It is much more than a standard DC.
Growing Platform, Lots of Options
What do you like best about the product?
Centralized management is solved with this without going to a full a windows server stack. Lots of policy option to pick from that cover most basic settings. Relatively easy to deploy with responsive support staff once you become a paid member for services. They provide good write ups on items that they have published. Very cost effective for a growing business with security and compliance requirements.
Support and sales teams have been friendly and not pushy.
Support and sales teams have been friendly and not pushy.
What do you dislike about the product?
Nested groups are missing/pending development and full group policy options aren't available without tweaking. The process to create policies is a bit of a time sink. A few more walkthroughs on integrating into a basic linux (ubunutu, rhel, centos) environment would be appreciated including the setup and creation of some sort of file transfer protocol.
What problems is the product solving and how is that benefiting you?
Centralized SSO management and security and policy settings on office and field computers. We are struggling with enforcement of passwords and updates and were looking at getting everyone in our company password managers. Jumpcloud has significantly reduced the need for that with SSO integration and will solve the bulk of our user requirements. It also allows for less experienced members IT members or even computer literate personnel to modify some of the settings, the GUI is very user intuitive.
Recommendations to others considering the product:
Give it a trail while your user base is low. The cost per user is decent and if you take this on early you can save other domain and security related costs vs on prem Windows domains or Samba Domains.
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