JumpCloud
JumpCloud, Inc.External reviews
3,347 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Using Jumpcloud to connect G Suite accounts, Windows 10 computers and O365 without Active Directory
What do you like best about the product?
Easy to provision users to G Suite, Windows (and other) laptops, O365 etc. Also using Policies and Commands to manage Windows computers. Simple agent installation to Windows laptops. No other software installations needed. Easy to use so we have multiple "Administrators" and HR is able to provision users without IT departments help.
What do you dislike about the product?
There is no functionality to upload or download CSV files of users or computers in GUI. Windows agent installations have stopped working and we have had to manually uninstall and install them again, which was difficult as the computers were no longer managed and we had no access to them!
What problems is the product solving and how is that benefiting you?
With Jumpcloud we do not need Active Directory and can stil manage Windows 10 laptops, O365 accounts and G Suite accounts in one place.
Recommendations to others considering the product:
Give it a test! 10 free users!
Great for remote administration across devices
What do you like best about the product?
Policies that can be applied to any OS remotely. Remote deployment of software
What do you dislike about the product?
Some browser glitches affect the usability sometimes
What problems is the product solving and how is that benefiting you?
ISO27001 certification, remotely sending software to machines. On-boarding/off boarding of staff/machines
Recommendations to others considering the product:
Get a 10 user free trial, get a willing set of users to trial it out on and see how easy it is to setup policies and remotely deploy commands to target machines
Jumpcloud as MDM
What do you like best about the product?
Ease of use, rather clean UI, good onboarding, pre-configured policies. This makes MDM rather easy and all necessary info is gathered within 1 place (e.g. encryption status of the device, which was an absolute necessity). For WIndows users the change of passwords is really easy with the well known ctrl-alt-del command.
What do you dislike about the product?
Not always great while installing the client or synchronization between Jumpcloud and IdP. Some policies are missing or are restricted to the OS. More examples would be helpful. Documentation not as structured as it could be, e.g. you have to go through several pages until you find what you need. Jumpcloud could also make some more use of grouping systems/policies/commands in a different way, which in current satus sometimes makes it necessary to scroll and search too often. The password change on macs needs to be done with an app, unfortunetaly and creates an additional acocunt on the device. If this get's fixed, I'd be really happy. Same goes for general availability on all Linux systems (but fortunately this is somethings that's being worked on).
What problems is the product solving and how is that benefiting you?
We needed to find a solution for MDM and AD and therefore choose Jumpcloud, because it seems to be the most feasable solution. The biggest benefit is the 1:1 assignment of users to devices, which makes inventorizing extremely easy. As there's a synchronization between our IdP and Jumpcloud, we can easily roll out the accounts to users without going to several places seperately.
Recommendations to others considering the product:
If you can, use it right away from the start, so you don't have to deal with existing devices. And think about a consistent naming policy for the users.
FinTech Solutions
What do you like best about the product?
I am a big fan of the Systems overview and User overview pages. It gives me a clear oversight of all assets within our business.
What do you dislike about the product?
Poor remote command execution process. Feedback can be unclear and would be good if there was some stock commands. If there was some commands available for common tasks such as enforcement of updates and reboot that would be useful.
What problems is the product solving and how is that benefiting you?
It saves me having to run a full AD environment, freeing me up for other tasks. It also removes the necessary workloads of maintenance and security of an active directory.
It has awesome features to control endpoint, SSO, Radius, SAML, and very user friendly
What do you like best about the product?
Users and Groups management and effectively centralized control.
What do you dislike about the product?
There is no reporting feature available.
What problems is the product solving and how is that benefiting you?
Sometimes we are getting the error, the systems are not reporting in JC admin portal, Key is not accepting. It is not seamless.
With Vcnenter we are unable to do SMAL integration !!
With Vcnenter we are unable to do SMAL integration !!
Easy to use directory service
What do you like best about the product?
JumpCloud was able to easily integrate with several Linux servers to allow centralized authentication.
What do you dislike about the product?
I honestly didn’t have any negative experiences with JumpCloud when I used it for a project.
What problems is the product solving and how is that benefiting you?
I was able to use JumpCloud to allow centralized authentication for several Linux servers, as well as for a web application.
Recommendations to others considering the product:
Read the documentation - it’s a pretty powerful platform.
Your total IT service provider of access management and device management in the cloud
What do you like best about the product?
The simplicity and support from JumpCloud
What do you dislike about the product?
As a first timer it takes too long to know who Jumpcloud actually was.
What problems is the product solving and how is that benefiting you?
Easy to deploy standard access management best practice policies.
Better desktop management of resources such as knowing basic system health and deploying automated scripts for maintenance or patches.
Easy to deploy new apps.
Can manage to deploy complex scripts easily to build system OS from scratch
Access to custom built scripts to help common system administration tasks
Better desktop management of resources such as knowing basic system health and deploying automated scripts for maintenance or patches.
Easy to deploy new apps.
Can manage to deploy complex scripts easily to build system OS from scratch
Access to custom built scripts to help common system administration tasks
Remote Automation
What do you like best about the product?
The simplicity of administration of hardware with the ease of adding user account effortlessly
What do you dislike about the product?
Not having the ability have the user credentials automated, More fields for notes using a 3rd party app to access the hardware.
What problems is the product solving and how is that benefiting you?
Administrating workstations and enforcing password management
Recommendations to others considering the product:
Have e means to access the hardware remotely with something like Team Viewer or some other remote desktop protocol application .
Cybersecurity Analyst/System Administrator
What do you like best about the product?
Being able to manage Apple devices and login without being bound to a domain
What do you dislike about the product?
There were some feature for user logins that we didn’t really like. Being able to remotely change passwords and being able to encrypt drives like bitlocker would be nice too.
What problems is the product solving and how is that benefiting you?
Currently none that we are able to solve with other management software
The Solution we have been searching for
What do you like best about the product?
Ease of use, cloud based, new features and services.
What do you dislike about the product?
The only down side that we have found is being able to package the agent with the organization code embedded.
What problems is the product solving and how is that benefiting you?
We have converted businesses from an on-prem AD service, to a 100% cloud based directory in a matter of minutes.
Recommendations to others considering the product:
This solves alot of issues and is 1 stop shop for authentication services.
showing 3,181 - 3,190