JumpCloud
JumpCloud, Inc.External reviews
3,723 reviews
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Easy Admin Interface and Great Tech Support
What do you like best about the product?
JumpCloud was super easy to deploy when we adopted an all-MacOS engineering team to our all-Windows workstation environment.
The Admin interface is very easy to navigate.
The Admin interface is very easy to navigate.
What do you dislike about the product?
The out-of-the-box, non-customized MDM features for MacOS are excellent, but in my experience not as extensive as what is available for Windows. Tech support was very responsive. They either offered a workaround or mentioned that some new features are due to be launched later in the year. I'm hoping my feedback on what MDM features our company needs is helpful in guiding the release of new features.
What problems is the product solving and how is that benefiting you?
We needed to quickly get 14 MacOS workstations under central control -- driven by an impending security audit. They had been set up as individual devices (before we adopted the team) so we needed to migrate them to be managed like any company / institutional device should be.
Besides those short-term goals, we want to use JumpCloud to connect our MacOS users with our Windows users through directory sync and policy-based controls.
Besides those short-term goals, we want to use JumpCloud to connect our MacOS users with our Windows users through directory sync and policy-based controls.
Great alternative for those who don't want Active Directory
What do you like best about the product?
The variety of features and operating systems supported
What do you dislike about the product?
I wish that the MDM feature for apple supported pushing apps to DEP and apple business manager devices.
What problems is the product solving and how is that benefiting you?
Having a simple SSO solution and the options of Radius-as-a-service along with ldap-as-a-service saves a lot of administrative overhead and simplicity in maintaining our IT infrastructure.
Interesting Tool for managing devices
What do you like best about the product?
I like the fact that is agent based, and it is very lightweight so it doesn't affect the performance of our VMs at all.
What do you dislike about the product?
So far, I haven't found anything to disike about the tool. It just WORKS!!!
What problems is the product solving and how is that benefiting you?
I'm testing this for a customer that wants to be able to manage their devices. and so far it is very interesting and easy to work with. Still learning the tool, but so far a lot of the features are very straight forward and easy to use.
Simple Basic Authentication and Device Management
What do you like best about the product?
I like the ease of use, and lack of on-prem infrastructure.
What do you dislike about the product?
The limited features available with RADIUS authentication
What problems is the product solving and how is that benefiting you?
Unified credentials across all of my infrastructure
Awesome 2-step for workstations
What do you like best about the product?
We utilize it for 2-factor authentication for worksation logins
What do you dislike about the product?
Multiple machines for the same user with different usernames can be an issue.
What problems is the product solving and how is that benefiting you?
Needed 2-factor authentication for user workstations
Recommendations to others considering the product:
Great and inexpensive way to impliment compliance and single sign ins.
Jump cloud is best For AD
What do you like best about the product?
Active directory and radius server on base
What do you dislike about the product?
Remote configuration and there documentation
What problems is the product solving and how is that benefiting you?
Radius server and RDDS auth
Must have for Macs
What do you like best about the product?
Available features and great customer support
What do you dislike about the product?
Like everything else, you will run into a bug here and there, but their customer support makes it quick and easy to resolve.
What problems is the product solving and how is that benefiting you?
Able to have employees on Macs synced with cloud-based and on-prem AD. Lightweight and efficient.
Active Directory Done RIGHT!
What do you like best about the product?
Managing user accounts and attributes easily across the entire domain
What do you dislike about the product?
Password policies same across all users; forcing non-privileged users to change passwords more frequently
What problems is the product solving and how is that benefiting you?
Making user manager extremely easy and straightforward to improve efficiency
Cloud based directory service, is now much better
What do you like best about the product?
2 main things
The easy LDAP integration to Fortigate firewall,
Tagging Vlans in the radius server attributes
The easy LDAP integration to Fortigate firewall,
Tagging Vlans in the radius server attributes
What do you dislike about the product?
frankly, there is nothing to dislike. it works and behaves the same as I expected
What problems is the product solving and how is that benefiting you?
it is much better to handle LDAP's for users and to integrate a radius server, which up until now, was quite an issue
mostly, the ease of use
mostly, the ease of use
Best of bread MDM\SSO and zero trust tool
What do you like best about the product?
The ease of use, Commands features, Easy SSO setup, Great support with quick SLA
What do you dislike about the product?
- Arranging commands by groups
- Device compliance lookup
- Device compliance lookup
What problems is the product solving and how is that benefiting you?
Remote device and users management
SSO
SSO
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