JumpCloud
JumpCloud, Inc.External reviews
3,347 reviews
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Great
What do you like best about the product?
Wipeout the laptop remotely and also password change
What do you dislike about the product?
If jump could also implement deploy software remotely it will helpful
What problems is the product solving and how is that benefiting you?
Sync password
Jumpcloud is the tool for security 2.0
What do you like best about the product?
Jumpcloud was a shift in our software and security thinking. It took us from being a business that thought of security as a side note to a business that understood that we needed to be cybersecurity first and convenience second. We went through a rebirth of sorts and whilst it was a pain for the first week or two, now, I can't imagine not using Jumpcloud to manage our infrastructure. It is an impressive piece of technology that allows us to better understand the digital breadcrumbs that can allow us to work both internally and externally to protect our data and by extension our Client's data. Given that we work in a law firm environment, something like that is vital.
What do you dislike about the product?
There is a teething period when a person comes to use a new technology and jumpcloud definetly did that. Having to improve our understanding and information to the point where we used jumpcloud properly was somewhat tedious and annoying.
What problems is the product solving and how is that benefiting you?
We are solving the problem of ensuring that we can authenticate which user and where.
Recommendations to others considering the product:
You should ensure you have an IT provider who understands and is best able to work with you to make sure that Jumpcloud is up to scratch. It needs some TLC and some understanding to improve the system to the stage where is it understood and easily integrates. That being said, it is the kind of product that can replace an entire host ofo ther products once it is up and running so that makes it a very powerful and worthwhile investment in both time, money, energy and appropriate levels of stress.
Excelenmt product that may replace active directory
What do you like best about the product?
Can be implemented on large verity of OS (Windows, Apple, .
What do you dislike about the product?
The lack of customer service.
Not able to install all GPO.
Not able to install all GPO.
What problems is the product solving and how is that benefiting you?
I'm able to deploy the platform on both Windows and Mac laptops with unique policies.
Simplifies every day & always great new features
What do you like best about the product?
I have a busy workload and a lot of different things to look after - different queues, different jobs, hundreds of assets. Jumpcloud makes it incredibly easy to keep our assets up to date and keep our users in touch with what they need. It's also one of the first touchpoints for new users, and so far it's been a real blessing - it's easy for non-IT oriented people to understand.
I've had great experiences with Jumpcloud's account managers as well, as they take their time to make sure Jumpcloud is keeping up with our evolving requirements.
I've had great experiences with Jumpcloud's account managers as well, as they take their time to make sure Jumpcloud is keeping up with our evolving requirements.
What do you dislike about the product?
I don't have a lot of negative things to say about Jumpcloud to tell the truth! Even for someone new to IT like me, as an IT admin the documentation is thorough and support readily available.
What problems is the product solving and how is that benefiting you?
Simplifies security and program access for users, and keeps it easy to make sure all staff have what they need via groups. Really enjoy the ease & speed of new program rollout, and it looks as though that's likely to improve even more in the near future.
The software that changed the game for companies everywhere
What do you like best about the product?
What do I like best? I think the list goes on and on way too long for this. JumpCloud does everything I could think of. From LDAP, to IDP, to server authentication, to MDM and so much more. JumpCloud has helped Octane solve so many issues that I didn't even know I needed to solve. And on top of that their support team and our account manager are the absolute best.
What do you dislike about the product?
The only thing I dislike about JumpCloud right now is that since we have so many bookmarks and SSO connections on the user portal, there is no favorites page on there for them to only star the applications they use daily. Its getting cumbersome to keep track and find the applications you need sometimes.
What problems is the product solving and how is that benefiting you?
With JumpCloud we provide radius for our VPN server along with our office networks. We are solving an active directory problem as well as hardware management. We are solving security issues with their SAML and SSO connectors. We use JumpCloud to authenticate in real-time user access to our servers. And the list goes on and on.
Recommendations to others considering the product:
If you want affordable software to manage everything from end-users to infrastructure this tool is 100% exactly what you are looking for. And if that doesn't sell you, speak with one of their support members or account managers and you will be sold. Amazing staff at this company!
Very adaptable and quick to implement
What do you like best about the product?
SAML2.0 integrations are incredibly easy to perform, and that is still facilitated by hundreds of preset configurations for most market applications, and growing.
What do you dislike about the product?
Nothing really. The product is very stable and grows continuously. JumpCloud also regularly asks its customers about wanted features and even participating in feature betas.
What problems is the product solving and how is that benefiting you?
Practically zero implementation time for a full fledged LDAP directory with policy management for mac, windows and linux, client OS integration (even for password changes), multiple directory sources, legacy support for AD environments, and much more. It's really a great solution out of the box. Our company uses it as our primary authentication source.
Senior Director, IT
What do you like best about the product?
That it’s in the cloud and is maintain by Jumpcloud
What do you dislike about the product?
The lack of functionality in comparison to bigger tools like Azure
What problems is the product solving and how is that benefiting you?
Automation and user provisioning
Jumpcloud simplifies things
What do you like best about the product?
LDAP integration Is very helpful.
SSO Is an upside
Laptop management is an ease
SSO Is an upside
Laptop management is an ease
What do you dislike about the product?
Nothing so far To dislike. Jumpcloud has been good for me
What problems is the product solving and how is that benefiting you?
We are solving LDAP issues. Some benefits are the use of SSO
Solid central auth platform - more then enough intergrations for almost any company
What do you like best about the product?
Single place to auth all systems - SAAS and OnPrem. Enforce policies and report against them with Insights
What do you dislike about the product?
Can be a bit clunky, not always the smoothest UI
What problems is the product solving and how is that benefiting you?
Since source for auth - no more 22 passwords per user depending on what they need.
Jump Cloud review
What do you like best about the product?
The things I like the most about Jump Cloud is the ease of initial setup as well as the integrations it supports. It provides a more affordable alternative to Active Directory and eliminates the needs of on prem servers.
What do you dislike about the product?
The MFA platform can use some improvements. Also, I would like to see more policies to be able to push out machine policies, such as backgrounds and other similar user profile items.
What problems is the product solving and how is that benefiting you?
The biggest issue we are solving is getting rid of on-prem server infrastructure and providing an easier and more secure way to connect to cloud apps.
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