JumpCloud
JumpCloud, Inc.External reviews
3,347 reviews
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Streamlined SSO experience!
What do you like best about the product?
The fact that the setup is intuitive and simple
What do you dislike about the product?
Lack of expert mode
it would be cool within the created apps to be allowed to edit them
it would be cool within the created apps to be allowed to edit them
What problems is the product solving and how is that benefiting you?
Easy access to users and simplify authentication
Recommendations to others considering the product:
Try it and you will love it!
Amazingly versatile and intuitive suite of services!
What do you like best about the product?
JumpCloud offers a very comprehensive suite of services, incredibly complete documentation, all with an intuitive and easy to learn interface. All of that, combined with a free-to-try license model and you should be asking yourself why NOT JumpCloud?
What do you dislike about the product?
I have yet to encounter a feature that I could go so far as to say that I dislike. Everything I've tried has been comparable or better to features I've found in high-priced alternatives.
What problems is the product solving and how is that benefiting you?
I needed a quick and flexible solution that supported SSO with extended attributes to complete a challenging development project. There were a few options available but none of them had the same depth, character and functionality that JumpCloud offered, especially not free to try!
Perfect solution for Cloud Based Active Directory and monitoring end user systems
What do you like best about the product?
It was very easy to setup and we were up and running in very quick time. We could configure org wide policies for password management or end user configurations on laptops to implement Logon banners, control behavior of USB storage devices on selective devices. Can also use to monitor what is installed on end user systems.
What do you dislike about the product?
Very minor things - When importing new users from GSuite, we need to remember to send them an activation email explicitly. Also sometimes on creating new users we forget to add them to the right groups and devices to the right groups. Maybe there can be some prompts reminders for this.
What problems is the product solving and how is that benefiting you?
Implementing a cloud based Active Directory service on corporate laptops. Due to COVID everyone has been working from home. So we were looking for an effective cloud based Active Directory service and JumpCloud could easily solve all that with everyone being remote.
Good for heterogeneous it infra
What do you like best about the product?
The interface is easy to use. Can support multiple operating system, we have a mix of windows, linux and mac and this seems to ingrate them quite well.
What do you dislike about the product?
Would like more way to display the information gathered by the jump cloud agent.
Directory insight do not provide lots of information.
I would like to see some kind of aggregation of the data.
Directory insight do not provide lots of information.
I would like to see some kind of aggregation of the data.
What problems is the product solving and how is that benefiting you?
We can centralise all authentication and users management in one system instead of managing 2-3 different system.
Best Directory as a service application
What do you like best about the product?
The way it can integrate different softwares at one place and the way user can sign into all the integrated application from single place and also its core ability to save passwords
What do you dislike about the product?
Nothing to share at the moment, because we did not observe any issues using it so far
What problems is the product solving and how is that benefiting you?
- Saving password
- Multifactor authentication
- We now access things from single place
- Multifactor authentication
- We now access things from single place
Recommendations to others considering the product:
If you want to make things hassle-free for your employees, then please do consider it. It's not going to upset you!
Great centralized management for SMBs
What do you like best about the product?
Great way of integrating and securely managing BYOD for SMBs. Easy implementation.
What do you dislike about the product?
The audit log insights tool only captures user authentication logs but does not have DLP capability down to the file level for digital forensics analysis if in fact there was an attack. User authentication logs capture is decent, but lacks in its ability to capture event logs, application and other security logs. In addition, jumpCloud does not yet have the ability to integrate with mobile devices or other printers and internal routers as well as systems that may be also running on the network. It seems to only integrate with Linux, Mac and windows operating systems. I would say it is a 75 to 80% solution for centralized management but still has room for improvement. Overall though a good product at a decent rate.
What problems is the product solving and how is that benefiting you?
Centralized management of BYOD and meeting ISO/IEC and other compliance objectives
Jumpcloud Review
What do you like best about the product?
The easy to use interface is what we like the best.
What do you dislike about the product?
The billing is not easy to get to in the UI.
What problems is the product solving and how is that benefiting you?
We are solving remote worker machine authentication and password management. The Benefits of this system keep us PCI compliant as well as having a place where we can add and remove users from systems easily.
Recommendations to others considering the product:
Ensure you read the information about their price tiers. It can be a little confusing, about what is included in the lower end tiers.
JumpCloud is a complete SSO solution and AD Replacement
What do you like best about the product?
JumpCloud can be managed day-to-day from anywhere and by most people in the IT department. The interface is simple and the options for third party integrations are robust.
What do you dislike about the product?
The radius server setup needs to allow for the same IP with different ports. People using managed service like Meraki may only have one IP that handles routing based on ports and protocols.
What problems is the product solving and how is that benefiting you?
Centralized password management for SSO is the main issue we have solved.
Good tool to manage windows, MAC and Linux devices.
What do you like best about the product?
Management of MAC devices and handling of local accounts.
What do you dislike about the product?
Does not support feature to run command remotely on MAC machines.
Option to have a screensaver set on all the machines. (Like we do in Group Policy)
Option to restrict users to disable 2FA from user account.
Option to have a screensaver set on all the machines. (Like we do in Group Policy)
Option to restrict users to disable 2FA from user account.
What problems is the product solving and how is that benefiting you?
dependency of connecting to office network for password change.
managing local account seemlessly.
Managing machines remotely easily not matter where they are connected.
managing local account seemlessly.
Managing machines remotely easily not matter where they are connected.
Super easy, secure, and helpful Directory Service
What do you like best about the product?
JumpCloud is 3 things:
1) Super easy to deploy.
2) Really great for managing infrastructure spread across many different cloud accounts/VPCs.
3) Competitive pricing.
4) Secure
1) Super easy to deploy.
2) Really great for managing infrastructure spread across many different cloud accounts/VPCs.
3) Competitive pricing.
4) Secure
What do you dislike about the product?
Perhaps the only downside to JumpCloud is that it's "yet another directory" you have to manage, as opposed to using your main directory service (whether that be GSuite, Outlook365, etc.) but those are not "fit for purpose" when it comes to securing infrastructure.
What problems is the product solving and how is that benefiting you?
We are using JumpCloud to have a common directory for all of our various Cloud accounts (we have 6+ cloud accounts with infrastructure on all of them that we want to secure access to).
Recommendations to others considering the product:
I would strongly consider JumpCloud if you want an easy to use solution for securing access to a disparate set of cloud infrastructure or even an easier-to-use solution that you may get out of the box with your cloud infrastructure providers.
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