JumpCloud
JumpCloud, Inc.External reviews
3,723 reviews
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OK but not really AD
What do you like best about the product?
That it can cover multiple site via the cloud.
What do you dislike about the product?
I like the online protion but just wasn't up to fulfulling the full AD needs that we needed. Really needed a cloud AD solution that had all of AD in it.
What problems is the product solving and how is that benefiting you?
Didn't solve the issue. Stopped using it. Didn't truly link the PC's the way I was expecting. No printer sharing etc. No way to push policy's out.
Recommendations to others considering the product:
It may have gotten better by now.
Excellent cloud based authentication solution in a growing world of remote work.
What do you like best about the product?
Ability to add/disable users instantly as well as Mac Policies.
What do you dislike about the product?
Nothing so far, everything is great so far with the implementation.
What problems is the product solving and how is that benefiting you?
The main issue we have solved is Macintosh to Windows Active Directory Integration and keeping passwords in sync.
Recommendations to others considering the product:
If you are looking for a Cloud based replacement for Active Directory or something that integrates with your current Active Directory, this is exactly the solution that you need.
Great Access Management
What do you like best about the product?
Easily assign permissions to machines across multiple clouds.
What do you dislike about the product?
I only wish everything was free. Worth it though.
What problems is the product solving and how is that benefiting you?
We are providing an IAM-like access control to our devs and clients
Modern approach to directory/mac management
What do you like best about the product?
Password resets are easy with the jump cloud agent.
What do you dislike about the product?
Username rename script for migrating to jump cloud isn't great. Shouldn't require a separate admin account, and should be tailored for pushing with other industry-standard tools such as Jamf.
What problems is the product solving and how is that benefiting you?
We are implementing user password policy with jump cloud to prep for soc2.
Wasn’t sure what to expect
What do you like best about the product?
Ease of use and barrier of entry. Took minutes to get going and easily deployed in my homelab
What do you dislike about the product?
The support site was a little difficult to navigate but not too bad overall. Finding videos to walk me through certain areas was a little difficult. Maybe I was in the wrong area though.
What problems is the product solving and how is that benefiting you?
No longer having to maintain a host of vms just for ad is a game changer. Just quick and easy to get going
PoC Experience
What do you like best about the product?
The interface is very intuitive and it has plenty of documentation to start.
What do you dislike about the product?
Some documentes weren't updated with the current structure of the site, making some steps of the tutorial a little hard to follow.
What problems is the product solving and how is that benefiting you?
Just checking other alternatives to SSO for Cloud services.
Cloud AD
What do you like best about the product?
Ease of use doesn't require any training. Plus, support is quick and responsive should you have a question.
What do you dislike about the product?
Nothing, at this time I am very pleased with the service.
What problems is the product solving and how is that benefiting you?
Lack of Active Directory
Recommendations to others considering the product:
If you are looking for a cloud AD solution, you won't regret choosing JumpCloud.
Great Tool
What do you like best about the product?
It is so helpful to enable the features we want to use and only pay for that.
What do you dislike about the product?
The downside is we have to contact the JumpCloud service to enable or disable this features.
What problems is the product solving and how is that benefiting you?
We can handle or computers in our company and have an auditory of what is happening.
A comprehensive solution for IdP and MDM
What do you like best about the product?
The admin dashboard is very well laid out, and the documentation comprehensive (with the occasional errors or ommissions that I've had to decode). Most importantly, the user experience has been fairly hassle-free, if not entirely seamless.
What do you dislike about the product?
I wish support were more quickly reachable. The errors on the kb pages have slowed me down a bit. I could also ask for more comprehensive and automatic reporting and monitoring.
What problems is the product solving and how is that benefiting you?
Centralized user management and enforced security policies across all of our apps is an unbeatable, cost-saving, headache-curing beautiful thing, and JumpCloud has helped me accomplish that pretty easily.
Jumpcloud is pretty awesome!
What do you like best about the product?
Jumpcloud has positioned itself as an essential tool for IT team everywhere. The fact that it's capable of managing macs, windows, and Linux as well as host of other features, is a true testament to the great team they have.
What do you dislike about the product?
I think the UI could use some small adjustments. It's getting better with time but more progress could be made there. I'd also like see an SSO browser widget like Okta and Onelogin have.
What problems is the product solving and how is that benefiting you?
We leverage the Jumpcloud platform to its fullest extent!
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