JumpCloud
JumpCloud, Inc.External reviews
3,347 reviews
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Good Product for use in organization
What do you like best about the product?
Allows to manage users with different systems and services. Ease to use for the dashboard in the JumpCloud.
What do you dislike about the product?
Not user friendly for MDM android operating system.
What problems is the product solving and how is that benefiting you?
Solving several problems related to IT management and reporting.
Makes IT Management Easier & More Secure
What do you like best about the product?
using jumpcloud we can add and remove jumpcloud users and device easily and on device implementation is very easy . we daily use jumpcloud. lots of feature available in jumpcloud.
What do you dislike about the product?
There is no something to dislike but maybe some expensive.
What problems is the product solving and how is that benefiting you?
problem: need to manage device and users and need to apply password policies and many more problems.
solution: According to my requirement jumpcloud fitted on my scenario. Jumpcloud features is very awesome. easy to manage users and device and we applied lots of policies on devices.
solution: According to my requirement jumpcloud fitted on my scenario. Jumpcloud features is very awesome. easy to manage users and device and we applied lots of policies on devices.
Makes User & Device Management So Much Easier
What do you like best about the product?
Cross-Platform Support – Works smoothly with Windows, macOS, and Linux, which is a best for Our IT Team and Works well for managing users across different locations without needing on-prem servers. implementation is very easy.
What do you dislike about the product?
The dashboard is functional, but it could be more intuitive.
What problems is the product solving and how is that benefiting you?
Managing Users Across Multiple Platforms
Problem: Handling user access for Windows, macOS, and Linux devices was complicated.
Benefit: JumpCloud provides a centralized directory that works across all platforms, making user management seamless.
Device Compliance & Security
Problem: Enforcing security policies like encryption and software updates was challenging.
Benefit: JumpCloud allows us to set policies that automatically apply across all devices, ensuring compliance. (It's is very important and we love this part for Jumpcloud)
Problem: Handling user access for Windows, macOS, and Linux devices was complicated.
Benefit: JumpCloud provides a centralized directory that works across all platforms, making user management seamless.
Device Compliance & Security
Problem: Enforcing security policies like encryption and software updates was challenging.
Benefit: JumpCloud allows us to set policies that automatically apply across all devices, ensuring compliance. (It's is very important and we love this part for Jumpcloud)
Great for Centralized User Management
What do you like best about the product?
Creating, updating, and managing user accounts across different platforms is seamless. The ability to enforce security policies centrally is a big plus and run a command using command section. support system is very good.
What do you dislike about the product?
Some areas of the admin panel feel a bit cluttered.
What problems is the product solving and how is that benefiting you?
Centralized User Management
Problem: Managing users across multiple platforms (Windows, Linux, macOS) was very big issue with traditional directory services.
Benefit: Jump Cloud provides a unified cloud directory, allowing seamless user provisioning, access control, and authentication across devices and applications. This is very awesome.
Password & Credential Management
Problem: Users managing multiple passwords led to security risks and frequent password reset requests.
Benefit: Jump Cloud integrates with SSO and passwordless authentication, making logins more secure and reducing IT support workload. I am IT person so I understand this is very problem solving device.
Problem: Managing users across multiple platforms (Windows, Linux, macOS) was very big issue with traditional directory services.
Benefit: Jump Cloud provides a unified cloud directory, allowing seamless user provisioning, access control, and authentication across devices and applications. This is very awesome.
Password & Credential Management
Problem: Users managing multiple passwords led to security risks and frequent password reset requests.
Benefit: Jump Cloud integrates with SSO and passwordless authentication, making logins more secure and reducing IT support workload. I am IT person so I understand this is very problem solving device.
Enjoy with working with jumpcloud
What do you like best about the product?
What I like best about Jump Cloud is its centralized user and device management. The multi-factor authentication (MFA) adds that extra layer of security, which is crucial for preventing unauthorized access. ease to use and customer support is very best. i daily use and maybe most of the time we using jump cloud as my role.
What do you dislike about the product?
Especially for smaller companies or those with a large number of users. Some businesses may find the pricing a bit on the higher side compared to other directory and identity management solutions.
What problems is the product solving and how is that benefiting you?
Centralized Directory Management:
Before JumpCloud, we had multiple systems for managing users, permissions, and devices. Now, we have everything in one place. It's much easier to onboard new employees, manage their access to various tools, and quickly update permissions as roles change.
password policy is very ease to use and using command section we run modify commands on multiple systems.
Before JumpCloud, we had multiple systems for managing users, permissions, and devices. Now, we have everything in one place. It's much easier to onboard new employees, manage their access to various tools, and quickly update permissions as roles change.
password policy is very ease to use and using command section we run modify commands on multiple systems.
love with software very ease to use
What do you like best about the product?
Easy to set up and manage and Good support and resources so overall experience is very good.
What do you dislike about the product?
pricing can get expensive according market other tools.
What problems is the product solving and how is that benefiting you?
it was essential for us to have a centralized platform to manage user access, devices, and security policies, and Jump Cloud fits perfectly. We now have full control over our employees' devices, whether they’re in the office or working remotely. This has been particularly helpful in enforcing security policies and ensuring our data remains protected. The platform is reliable, secure, and easy to use.
Best tool of using in Ease to use
What do you like best about the product?
IT's very simple to use, and we only need 2 months to deploy in each system and conduct daily meeting with jumpcloud support team. jumpcloud have lots of features.
What do you dislike about the product?
Some times issues with mac agent, but over all good.
What problems is the product solving and how is that benefiting you?
may policies we applied with using jump cloud like encryption and password policy and wallpaper change and using jump cloud we support my team using remote support option it's very helpful for every person in IT. user to device to bind and then applied different types as we required.
Reviewing regarding JumpCloud User Experience
What do you like best about the product?
Single Sign-On, easy manage to all users, device and SSO in one Portal
What do you dislike about the product?
Android interface just not provide enough information to do the troubleshooting
What problems is the product solving and how is that benefiting you?
all SSO login using the same password. We also can remove Active Directory in future
Ease of use, user friendly and I like the simplicity. Great UI also.
What do you like best about the product?
Great for Identity and access management
What do you dislike about the product?
Not sure i have one for now, it’s been great so far
What problems is the product solving and how is that benefiting you?
Having to manage devices and users in a central location.
A perfect cloud directory platform to replace the Windows AD
What do you like best about the product?
I like the JumpCloud Dashboard. It was easy to use and had a great UI.
It was more easy to do user directory management by using the JumpCloud instead of Windows AD. Agent installation and policies are easy to configure and implement. As for the SSO integration, it had a lots of available configuration application template and you also can do the custom configuration. JumpCloud support was a top tier!
It was more easy to do user directory management by using the JumpCloud instead of Windows AD. Agent installation and policies are easy to configure and implement. As for the SSO integration, it had a lots of available configuration application template and you also can do the custom configuration. JumpCloud support was a top tier!
What do you dislike about the product?
The downsides of the JumpCloud for me are the MDM management for the Android Devices. There are not much report that I can produce within the JumpCloud admin portal for the Android devices. The report produce for Windows and MacOS are much better compare to Android devices.
What problems is the product solving and how is that benefiting you?
JumpCloud simplifies user management for me. I just need to manage and configure user account using one single dashboard. The unified endpoint management really solve the users complexity problems. They now can just use one single password for their devices, email and also Teams. Beside that , they also can reset their on password. It simply reduce my workload and users complaint.
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