Sign in Agent Mode
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

JumpCloud

JumpCloud, Inc.

Reviews from AWS customer

4 AWS reviews
  • 5 star
    0
  • 4
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

3,736 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Ethan M.

Making Mac Management Easy

  • April 15, 2022
  • Review provided by G2

What do you like best about the product?
365 Integration allows for macs in a hybrid environment to integrate with the PC users and keeps SSO working across all platforms.
easy pw management and app deployment
What do you dislike about the product?
This integration doesnt work when the user is created in a hybrid AD environment, only on a cloud only AD environment. which is fine because everyone is moving to the cloud
What problems is the product solving and how is that benefiting you?
I have been Using jumpcloud to manage Mac users with accounts managed in an active directory environment. Since implementing we no longer have to rely un the volatility of mobile accounts directory synced directly to the mac.


    Information Technology and Services

Overall Good Experience

  • April 15, 2022
  • Review provided by G2

What do you like best about the product?
Managing Users and Devices are really good
What do you dislike about the product?
API was not much clear was confused on V1 and V2
What problems is the product solving and how is that benefiting you?
Managing devices and users,


    Electrical/Electronic Manufacturing

Novice learning implementation

  • April 15, 2022
  • Review provided by G2

What do you like best about the product?
Jumpcloud Seamlessly runs in the background
What do you dislike about the product?
Jumpcloud is hard to install on personal devices.
What problems is the product solving and how is that benefiting you?
Jumpcloud enables us to fulfill our DoD NIST requirements
Recommendations to others considering the product:
none


    Austin D.

Reviewing JumpCloud

  • April 14, 2022
  • Review provided by G2

What do you like best about the product?
I love the easy layout that lets me add and remove students for some of our work systems. I also love the easy way that the systems will update on their own and include students.
What do you dislike about the product?
I would say the only challenge I have is that sometimes adding a student to multiple machines can be hard if you're running more than 10. I feel that is one of the only challenges.
What problems is the product solving and how is that benefiting you?
I am currently working and using these systems to help manage education systems for students. Allowing them to get on a Mac, get into coding, while still being able to help them remotely.


    Rob L.

Excellent choice for multi-OS environment.

  • April 12, 2022
  • Review provided by G2

What do you like best about the product?
Community support and interactions are excellent, and overall reliability of service. They have good pricing and is one of the few that have good support of LInux, MacOS, and Windows; on top of supporting LDAP, AD, and RADIUS.
What do you dislike about the product?
Not as feature-rich as some other options, yet, especially vs a dedicated MacOS MDM. However, they have been adding features quickly and I expect there to be parity with offerings from companies like Kandjii, etc. Software management features could be expanded upon.
What problems is the product solving and how is that benefiting you?
Good documentation, community support, and quickly adding features. Having a technical issue that is being worked on currently, and am pleased with the overall turnaround and communication times. Any contact with them has been pleasant and rapidly responded to.

Enabled me to quickly set up Identity, ZeroTrust, and device/user management for a mix of (mostly) MacOS machines, Windows, and a few Linux servers. As a small company, the near turnkey, yet flexible options were incredible for us.
Recommendations to others considering the product:
If you have a mixed OS environment, Jumpcloud is very much worth the time to check into.


    Alfonso S.

Straight Forward and Easy to use MDM Solution

  • April 11, 2022
  • Review provided by G2

What do you like best about the product?
Jumpcloud MD is straight forward and easy to enrol cross-platform fleet of devices
What do you dislike about the product?
maybe some improvement on the Command Line options to have some more detailed result
What problems is the product solving and how is that benefiting you?
MDM, Patch Management, Password and account security and Software solution


    Computer & Network Security

Medium easy to easy to use

  • April 06, 2022
  • Review provided by G2

What do you like best about the product?
Takes a bit to get used to, but I'm sure it's top security once you figure it out. I really like the "how-to" videos. That was very handy because I was lost a bit.
What do you dislike about the product?
The only I can think of is, that the users dislike that the software interferes with the touch fingerprint login. That's one con for the hip people missed. they will have to get used to it
What problems is the product solving and how is that benefiting you?
Inventory and users, I think this will end up working great for the IT team to keep better track of term employees and onboarding too. should be easy to add and delete users


    Computer Software

wonderful experience so far

  • April 05, 2022
  • Review provided by G2

What do you like best about the product?
I liked user account management and Jumpcloud allows end customers to modify password themselves, and the ability to remove someones device access immediately. It has great features and OS support.
What do you dislike about the product?
There's nothing much to dislike as far as I used it but Multi-factor Authentication is limited it could get better. The installation part can get better, Less features in linux.
What problems is the product solving and how is that benefiting you?
User management


    Juris L.

JumpCloud for SMB

  • April 04, 2022
  • Review provided by G2

What do you like best about the product?
Upsides: flexible user directory, device management for MacOS and Windows.
What do you dislike about the product?
Would like: Better response time from support & more device management for iOS and Android OS devices.
What problems is the product solving and how is that benefiting you?
Managing my users & devices & cloud directories.
Meeting UK goverment requirements for Cyber Essentials cybersecurity certification scheme:
- password enforcement
- user provisioning
- device management.
Recommendations to others considering the product:
Great option to go serverless and avoid using Azure Active Domain, but include your MacOS devices, and seamlessly manage users and devices across both Windows and Mac OS.


    Mostafa O.

Very easy to use

  • April 01, 2022
  • Review provided by G2

What do you like best about the product?
It runs smoothly on the machine, doesn't take much ram or processing power, very easy to install.
What do you dislike about the product?
I disliked that there's no Google or Microsoft Multi-factor Authentication possibility.
What problems is the product solving and how is that benefiting you?
I'm a user of Jumpcloud, but mainly the leantech is using JumpCloud to Administer our team laptops, I also personally use it to have access to environments with a single sign on!