JumpCloud
JumpCloud, Inc.External reviews
3,736 reviews
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JumpCloud makes everything simple!
What do you like best about the product?
JumpCloud has made IT in our workplace so much easier, especially after we went virtual! I can check who's using which computer, push software to specific users, and change permissions all remotely. It's also convenient being able to log in to Windows, Google Workspace, and the WiFi all with the same password.
What do you dislike about the product?
Sometimes Google me to change my password, but it doesn't sync up with my JumpCloud profile. Also, I could not get the JC agent to successfully install on Kubuntu.
What problems is the product solving and how is that benefiting you?
Making IT management easier remotely
Excellent Solution!
What do you like best about the product?
I like Jumpcloud for its ease of use and ability to work on all our systems. It is so much better than managing active directory and helped free up time for us.
What do you dislike about the product?
Early on logging and the ability to add custom sso apps was an issue, but it seems that has all been changed now. The ability to have a local self-hosted backup in case JumpCloud is offline would be a nice feature.
What problems is the product solving and how is that benefiting you?
Not having to use microsoft's active directory and a single pane of glass for user management.
Has the features we require
What do you like best about the product?
It has all of the required features we need to be compliant.
What do you dislike about the product?
This is yet to be determined. Will need longer usage.
What problems is the product solving and how is that benefiting you?
We have to have remote control of devices, be able to maintain virus definitions, and wipe machines for SOC2 compliance.
Simple, effective and silent MDM solution.
What do you like best about the product?
Very easy for Admins to keep a tight grip on company devices. Admin GUI is very responsive, policies are easily enforced and Commands easy to push. Multi OS support is great also.
What do you dislike about the product?
Nothing comes to mind, I am nothing but impressed with JumpCloud so far.
What problems is the product solving and how is that benefiting you?
Remote working. We cannot assist users to face to face so having a solid and flexible MDM is paramount to our operations and growing our team. New hires get a seamless experience also.
It was an easy to use tool
What do you like best about the product?
It has a nice user interface and it's user-friendly.
What do you dislike about the product?
I have no dislikes but if the feed can be made optional with a disable and enable button.
What problems is the product solving and how is that benefiting you?
It's helping us remotely manage our work PC's from different zones.
is an easy to navigate tool
What do you like best about the product?
nice GUI interface and its user-friendly ..Easy to understand interface with a tutorial video for beginners
What do you dislike about the product?
I do not dislike anything, however, if the news feed could have a disable option button
Also anytime there is an update on mac OS the agent has to be reinstalled
Also anytime there is an update on mac OS the agent has to be reinstalled
What problems is the product solving and how is that benefiting you?
its been our active directory and MDM for our workers and the agents work well
Jumpcloud we can keep all our information safe
What do you like best about the product?
It has a role access, which allows hierarchical access and thus have greater control of information and programs. I also like that you only need to enter a password to access all programs, without having to enter it again. It has a password management, which has helped us a lot when we have forgotten a password.
What do you dislike about the product?
It was a long process to install the program and get it up and running, its configuration could be easier. I would also like the user reports to be more complete and detailed, as it does not provide enough information. At times, the workflow automation, gets congested and slows down, which makes it a slow process to be able to place tasks to be saved and performed.
What problems is the product solving and how is that benefiting you?
We use this software to safeguard all the information of the different programs we use in our organization. It allows fast and secure access with a single password, to all programs and software used, it also has api that allows to integrate the system, almost any program, quickly and easily.
Directory services that provide a multitude of solutions
What do you like best about the product?
The jumpcloud agent deployment is seamless. You can take over any account out there and there is a ton of information available to assist you with provisioning.
What do you dislike about the product?
The learning curve, this is a new product that my team has never used, so the tooling is new. Its free education offered by jumpcloud which makes the burden less cumbersome.
What problems is the product solving and how is that benefiting you?
We wanted to steer clear of active directory and try another computer management system. Jumpcloud gave us the ability to control devices, set up groups for policy management, and gave us a better access management story.
Great Device Management
What do you like best about the product?
Works great on all of the platform: Linux, Windows and Mac!
Sync with SSO accounts works great
Sync with SSO accounts works great
What do you dislike about the product?
Some policies are not alerting as wanted (encryption on mac works great but without alert)
What problems is the product solving and how is that benefiting you?
Device management per user on all platforms.
Mostly security policies.
Mostly security policies.
OK for free
What do you like best about the product?
The free version is OK for the price :-)
What do you dislike about the product?
It lacks features, security and ease of use when compared to a properly set up Microsoft Intune environment.
What problems is the product solving and how is that benefiting you?
It actually created problems for a growing organisation as it was a pain to migrate away from.
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