JumpCloud
JumpCloud, Inc.External reviews
3,736 reviews
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Good Experience So far
What do you like best about the product?
The ability to set up Single Sing on with a wide range of activities and improve user workflow.
What do you dislike about the product?
The lack of granularity in functions such as disabling federations for a single account within the instance.
What problems is the product solving and how is that benefiting you?
I have joined Jump cloud to test SSO capabilities for the Software Company I support and I have been loving it
Great
What do you like best about the product?
It has multi tenant portal which is the best.
What do you dislike about the product?
Noting as such. All at jump cloud is good, just need to have updates in some services
What problems is the product solving and how is that benefiting you?
It has multi tenant portal which is the best.
Better than an IT department
What do you like best about the product?
We were able to implement SSO, provisioning and access control and Apple MDM all without having an IT department. After some setup and config even non-technical users could onboard new employees, assign them credentials and a MacBook and give them access to the online services they needed.
What do you dislike about the product?
Sometimes when MDM commands fail it can be tricky to troubleshoot. The support team is always great but I'd love some more tools to help figure it out without needing to bug them.
What problems is the product solving and how is that benefiting you?
It allows us to easily onboard and unboard employees without a team of people provisioning accounts.
Simple, quick and easy
What do you like best about the product?
Really quick and easy to create and prov
What do you dislike about the product?
Really quick and easy to provision users, ldap, radius and single signon to our corporate applications
What problems is the product solving and how is that benefiting you?
Authentication management reducing the need for multiple unlinked accounts across many systems
The right solution for modern times
What do you like best about the product?
Having all our endpoints distributed around the globe managed from a single centralized console
What do you dislike about the product?
Automatic provisioning of applications seems to fail or get delayed very often. I've used other products where I'm able to push apps at any moment to any endpoint.
What problems is the product solving and how is that benefiting you?
Our workforce is located in many countries around the globe so we can't rely on a traditional domain / directory. But with jumpcloud we don't have to worry about that, we can even patch our endpoints remotely.
Perfect to manage assets in a remote work environment. Very customizable for Microsoft and Apple.
What do you like best about the product?
Able to run commands with no interruption to co-worker's workflow
What do you dislike about the product?
Not a clean UI, many menus are redundant for managing users and devices. Would perform a simple one-click option for setting up new users
What problems is the product solving and how is that benefiting you?
Asset tracking and troubleshooting remotely
Angie's jumpcloud review
What do you like best about the product?
Its a great platform and the staff is very prompt and helpful
What do you dislike about the product?
Nothhing they are great!!!!!!!!!!!!!!!!!
What problems is the product solving and how is that benefiting you?
My access to the cloud for my business!!!!
Easy to set up, easier to use
What do you like best about the product?
Not only was it easy to set up, JumpCloud is easy to use. For beginners through advanced users, everything you need is there. JumpCloud is onto something good here!
What do you dislike about the product?
No dislikes. The review requires minimum words here, but as an IT professional there was nothing I disliked about JumpCloud.
What problems is the product solving and how is that benefiting you?
Our authentication for clients is paramount. Having a central, cloud control panel is ideal.
Great Software
What do you like best about the product?
Very user friendly, and guides you through processes. As an admin it allows you to go to different sections intuitively to complete your tasks.
What do you dislike about the product?
Some items are harder to locate where issue are at in automation.
What problems is the product solving and how is that benefiting you?
Security of software and users can be managed in a single location, it allows on boarding to be completed consistently.
Powerful, Affordable, and easy to use
What do you like best about the product?
My personal favorite feature would have to be the User Interface layout. As someone who is fairly new to the industry, it can be easy to get overwhelmed when using new webapps with a clunky GUI. Jumpcloud definitely has an intuitive layout. On top of that, they continue to listen to customer feedback and add new features.
What do you dislike about the product?
As time goes on it's harder and harder to find anything that I'm not a big fan of. The main issue is the often outages. While they aren't super often, they are still annoying at times.
What problems is the product solving and how is that benefiting you?
The upcoming mobile app will benefit me quite a bit. It will be an enormous help with adding or deactivating user or device groups while not at my desk. Managing our userbase on business trips will be a breeze now.
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