JumpCloud
JumpCloud, Inc.External reviews
3,736 reviews
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Great Product!
What do you like best about the product?
Best thing is the value and ease of use.
What do you dislike about the product?
Nothing, it is an excellent product with no issues.
What problems is the product solving and how is that benefiting you?
It's great for solving problems related to SSO.
The best and easy security for your team
What do you like best about the product?
It is very fast to install, and it is very reliable.
What do you dislike about the product?
Nothing, everything works very well and is very easy for the user
What problems is the product solving and how is that benefiting you?
Security & User Verification
Jumpcloud Is a very nice software
What do you like best about the product?
Jumpcloud is a easy to use software when you need to enable SSO or Ipad management They also allow you to have servers on the platform.
What do you dislike about the product?
Somethings I dislike is how you have to pay for phone support
What problems is the product solving and how is that benefiting you?
It is helping people with SSO mamagment and IPAD Managment. It is also helping people out with setting up policys on computers and tablets and things like that. It has made my business grow becasue we are able to use SSO.
Great multi-device cloud directory solution
What do you like best about the product?
I like how it is for both Mac and window and is easy to manage our users and mdm control our devices.
What do you dislike about the product?
I think there are improvements regarding SSO and SCIM as well as it's ability to sync to HR applications. But they have made good progress on these so far. Just have a bit more to go.
What problems is the product solving and how is that benefiting you?
Jumpcloud solves many issues, especially the issue of having several remote offices that don't always have a connection to each other. Cloud based allows us to control no matter it's location.
Ease of use and capabilities
What do you like best about the product?
One portal interface allows me as an admin to have easy control over content I'd like my users to access
What do you dislike about the product?
Some integrations with jumpcloud is not user friendly
What problems is the product solving and how is that benefiting you?
Moblie device management all in one portal makes it ease to keep control over mass user accounts
Easy to set up and use cloud AD solution
What do you like best about the product?
As an SSO beginner, it was extremely intuitive for setting up a test environment to see whether or not the product was worth deploying companywide. I thought the pricing was fair and the out of the box integrations covered almost everything we needed. It synced immediately to our already established Azure AD environment and from there it was off to the races. Even though we ultimately did not end deploying it, the experience was worthwhile. If the accounting department didn't get in the way, we would probably be using jumpcloud right now.
What do you dislike about the product?
The only dislike from the higherups was the cost for our small-medium size company. The benefits (to them) did not outweigh the costs so we, unfortunately, had to pass on using it. At this point, we are firmly established with an alternate solution but in the short time I did get to test out jumpcloud it was great to use. Maybe scaling up the amount of free users to 20 would be helpful but as is I also think is fair. Not too many negative things to say in the short time I was testing.
What problems is the product solving and how is that benefiting you?
The large benefit for me was the SSO integration that was much easier to set up than using Azures built in SSO solution. As mentioned before, if it were up to me this is the solution we would have gone with.
Awesome Tool That Not Many Know About
What do you like best about the product?
The patch management feature is super helpful
What do you dislike about the product?
It's a little confusing to get used to and their support emails you a hundred times to try and help, but doesn't follow through when you accept
What problems is the product solving and how is that benefiting you?
Patch Management for our devices
Please add a search feature
What do you like best about the product?
Convenient to not have to remember 800 passwords and user names for all of the tools I use on a daily basis. As an admin, it does make keeping user accounts cleaned up pretty easy. It's actually pretty solid for this - when we onboard or offboard someone, the process is mostly in one location. This also helps ensure that all users are using SSO for all the products we have under JumpCloud
What do you dislike about the product?
The #1 issue with JumpCloud is the lack of a search bar - or any sorting functionality. I have to scroll through multiple pages of applications (or use control + f) to find what I need. This is very irritating for multiple reasons.
What problems is the product solving and how is that benefiting you?
As mentioned previously - the best part about JumpCloud is not having to remember a ton of logins to get into all my accounts. I use a lot of accounts on a daily basis. It also helps tremendously for administrative tasks. Adding and removing users from a slew of tools is very convenient.
Rapid deployment options
What do you like best about the product?
Since many SysAdmins these days need a cloud or hybrid style directory structure, JumpCloud does a great job of getting all users in one easy to set up and manage interface.
The feature set is very robust and the free trial to kick the tires is adequate for accomplishing many goals for an enterprise.
The feature set is very robust and the free trial to kick the tires is adequate for accomplishing many goals for an enterprise.
What do you dislike about the product?
The SAML documentation for assertion and request signing could use a few tweaks for being more clear about SAML security offerings.
What problems is the product solving and how is that benefiting you?
SSO for signing in to a test Duo Administrator panel.
WI Jumpcloud Rollout
What do you like best about the product?
App works great, the roll out was smooth, having a bonus device tracking solution is great too
What do you dislike about the product?
App can be finnicky and version issues can result in headaches and users getting locked out
What problems is the product solving and how is that benefiting you?
It is great for managing our users passwords, syncing to all devices, and for forcing password changes and enabling MFA on our VPN
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