JumpCloud
JumpCloud, Inc.External reviews
3,735 reviews
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Good LDAP or RADIUS in cloud
What do you like best about the product?
I was very favorably impressed by the jumpcloud product from the simplicity and convenience of setting up an IAM product for the benefit of the organization or for the benefit of an integrated RADIUS or LDAP authentication solution
What do you dislike about the product?
In their advertisements, it says that they are Active Directory in the cloud and not a product with LDAP and RADIUS and I did not find this capability
What problems is the product solving and how is that benefiting you?
A cloud-managed LDAP or RADIUS server
Great AD replacement
What do you like best about the product?
The central directory synchronized with MS
The single sign-on on desktops
The radius capabilities for VPN and wifi
The single sign-on on desktops
The radius capabilities for VPN and wifi
What do you dislike about the product?
The pricetag is quite high, I'd like a light radius version
I would love to have a Windows remote profile mechanism to fully automate user creation
I would love to have a Windows remote profile mechanism to fully automate user creation
What problems is the product solving and how is that benefiting you?
Single place and Strategy for passwords
Jump cloud opinion
What do you like best about the product?
Support is being very helpful, Managing users and devices is very easy with Jumpcloud
What do you dislike about the product?
i haven't find any, I like using jump cloud
What problems is the product solving and how is that benefiting you?
its a good software for managing access and devices
JC is not just a SSO but have way more cool features like user management, least privilege etc.
What do you like best about the product?
Jumpcloud has a lot of APIs which you can use to integrate with your existing automation or use it to create some brand new automation. Moreover, it also has very cool user management features.
What do you dislike about the product?
TBH I can't think of any limitation. We were able to achieve all the use cases with the help of Jumpcloud.
What problems is the product solving and how is that benefiting you?
Device management and user management with the help of Jumpcloud. Moreover, it has the potential to integrate with VPN, and radius authentication for WiFi and we are evaluating it.
Good service
What do you like best about the product?
I like mostly the Windows user management and Jumpcloud commands. Jumpcloud commands have helped us in removing any configuration management tool. It works in the same way as we wanted.
What do you dislike about the product?
Users who are not admin in the portal cannot see the servers they have access to. This creates an issue because each user comes to us asking the IPs of the server they have access to. For me, the user portal is just for password management and we can't do anything else with that.
Secondly, if I want to remove a specific user from a server, it prompts that removing this user from the server will also remove it from the group this user belongs to. I think I should be able to adhoc remove a user from a server without modifying any group.
Secondly, if I want to remove a specific user from a server, it prompts that removing this user from the server will also remove it from the group this user belongs to. I think I should be able to adhoc remove a user from a server without modifying any group.
What problems is the product solving and how is that benefiting you?
Mostly it is resolving issues with user management and grouping in the server and removing the need for a configuration management tool to be managed by our team.
Great Service and Product
What do you like best about the product?
Great product offering. Also, I had some custom setup issues and custom licensing requirements and they worked quickly to get me setup with custom pricing specific to my needs.
What do you dislike about the product?
Nothing to date. I do hope they add RADIUS metrics to their product offering and insight dashboard as it would be helpful to my application. I've put in a request with their product team.
What problems is the product solving and how is that benefiting you?
Multi-tenancy WiFi. I have 3 WiFi networks that i charge people to use. I issue them a unique username and password and use the cloud RADIUS to allow them access to multiple networks.
Great free for life option
What do you like best about the product?
Great UI, Easy to use and it's free for less than 10 users/devices. This has made it the perfect platform for our Sales Engineering team when needing to demo/test SAML-based SSO. Add on top of this the quick, friendly support and you've got a mighty fine product.
What do you dislike about the product?
I've only run into two snags so far:
1. They sent me a $10k+ bill erroneously once. This sunk my stomach and took about a week to straighten out. It's not happened since and they've worked with me to ensure that I never get a real bill as a surprise for overage of users by accident.
2. In the past they've not had support for SCIM. I'm not sure where they currently sit as the docs are a bit muddy.
1. They sent me a $10k+ bill erroneously once. This sunk my stomach and took about a week to straighten out. It's not happened since and they've worked with me to ensure that I never get a real bill as a surprise for overage of users by accident.
2. In the past they've not had support for SCIM. I'm not sure where they currently sit as the docs are a bit muddy.
What problems is the product solving and how is that benefiting you?
We use JumpCloud to demo and troubleshoot SAML-based SSO for our Software. We're a Sales Engineering team and needed something quick and easy to spin up, was free and supported SAML 2.0. This has been the perfect fit.
Best way to set up and up and track your business Apple and other computers.
What do you like best about the product?
The user interface is easy to use and I am able to set up new hardware and deploy it in a fraction of the time it would take me before. I also like that I can disable and wipe devices if we need.
What do you dislike about the product?
I can't think of anything I dislike about the system other than it would be nice to have a map of all the devices.. It works well for everything I need for my operation.
What problems is the product solving and how is that benefiting you?
JumpCloud makes it easy for me to set up and deploy computers to our staff and gives me the peace of mind that I can track and erase them or lock them on the fly if we ever need to.
Jumpcloud is a one stop shop for MDM!
What do you like best about the product?
What I like best about Jumpcloud is the ability to manage all of my company's devices from one console. Doesn't matter what my end user is on, Mac, Linux, Windows, I can keep it secure and manage all the policies.
What do you dislike about the product?
What I dislike about Jumpcloud is there are times when our users are not able to log in to their laptops if they are not on a recognized home network. For example, if they are trying to connect to a coffee shop instead of their home wifi, the agent will report that the device is not connecting to the Jumpcloud admin console and the user is then denied access to their machine
What problems is the product solving and how is that benefiting you?
Jumpcloud is solving the problem of mobile device management in an OS-Agnostic type of environment. Most MDM systems only manage Mac or Windows. Jumpcloud is able to manage Mac, Windows, and Linux.
Satisfied
What do you like best about the product?
Jumpcloud has integrated smoothly into our processes and has shown no issues with integration.
What do you dislike about the product?
The payment portal could be redone. I had slight issues when updating a payment source for the services.
What problems is the product solving and how is that benefiting you?
IT Management and routing. We are able to manage our devices and accounts effectively
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