JumpCloud
JumpCloud, Inc.External reviews
3,735 reviews
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External reviews are not included in the AWS star rating for the product.
Good option for no AD
What do you like best about the product?
I like that it requires no physical server
What do you dislike about the product?
User tends to have issues resetting their own passwords.
What problems is the product solving and how is that benefiting you?
Easier password management.
Great platform with room for improvement in setup
What do you like best about the product?
I like all of the available features within Jumpcloud. The platform is fairly robust compared to others.
What do you dislike about the product?
The setup steps are unclear when attempting to manage setup on your own without their team.
What problems is the product solving and how is that benefiting you?
Jumpcloud is solving remote device management. I am able to manage policies on employees' company-owned devices which is great.
Make Active Directory management easier
What do you like best about the product?
The flexibility of administering an active directory without hassle, and support for rolling back for if need be for changes
What do you dislike about the product?
Unable to automatically withdraw Sudo access from the user after being manually assigned.
What problems is the product solving and how is that benefiting you?
Active Directory administration and command upon to easily manage devices by just running code (Powershell)
It’s been amazing. Very easy to use and setup in minutes
What do you like best about the product?
Being able to do IdP, SSO, and Device Management in one place
What do you dislike about the product?
Some of the policies and things don't apply automatically to the device. Software install doesn't work all the time
What problems is the product solving and how is that benefiting you?
Being able to do device management is helping us with our It audits
Ease of use
What do you like best about the product?
It is easy to set up users on the platform. The user is able to log in immediately after the setup is complete. Setting a lock date for an account of a user makes it easy to manage multiple users whose contracts are about to expire. It is very simple for first time users and they also have a learning section whereby they provide learning materials for various things to do.
What do you dislike about the product?
The jumpcloud agent on the laptops at times usually does not automatically run. This makes it quite difficult/ cumbersome for users to change their password and also enforce password policies.
What problems is the product solving and how is that benefiting you?
Managing the organization's users, and enforcing password policies. We are able to have peace of mind knowing that users will be changing their passwords as per the organization's policy
Effortless SSO Integration and Outstanding Support
What do you like best about the product?
I like how JumpCloud provides all enterprise logins in one place with SSO, giving me control of the access. I appreciate the clear communication and support offered by JumpCloud, and the interconnectivity works great. It helps to have both Windows and Apple fleets in one place, and the initial setup was easy.
What do you dislike about the product?
Apple integration, but it's an Apple problem. Keeping aligned with new Apple upgrades could be improved.
What problems is the product solving and how is that benefiting you?
I use JumpCloud to manage SSO for enterprise logins in one place, control access, and manage Windows and Apple fleets together.
Cloud based Active Directory for SME's
What do you like best about the product?
Simplified Active Directory tool that makes managing multiple users across multiple Operating Systems easy and efficient.
What do you dislike about the product?
There are too many paid tiers to select from, which can become overwhelming. Some features can be tested during a trial period, which need to be monitored carefully.
What problems is the product solving and how is that benefiting you?
Fewer operation costs than managing and supporting an on-site Server. A more intuitive interface requires less training time.
Device and identity unification platform done right
What do you like best about the product?
- scripts
- good UI
- wide platform support
- good UI
- wide platform support
What do you dislike about the product?
- occasionally there are some bugs
- on non-standard screen resolutions UI is not so good
- on non-standard screen resolutions UI is not so good
What problems is the product solving and how is that benefiting you?
- one platform to rule all devices and users
- integrations
- integrations
I found this extremely helpful
What do you like best about the product?
API Automation is one of the key areas .
What do you dislike about the product?
I did not really check all the services.
What problems is the product solving and how is that benefiting you?
I have used that for a client and I haven't really used that in my organization
Powerful MDM for IT Admins
What do you like best about the product?
I really like how intuitive the system environment is for managing not just Apple products, but Android and Windows as well. This has allowed us to allocate money that we would normally, back into the company.
What do you dislike about the product?
I'm not a fan of how difficult it can be to upload a custom app into the management system. This can be difficult because we manage and offer very specific applications to our users.
What problems is the product solving and how is that benefiting you?
JumpCloud is solving the problem of only being able to manage one operating system in one environment. With JumpCloud, we can manage multiple different operating systems.
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