JumpCloud
JumpCloud, Inc.External reviews
3,735 reviews
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Its a good cloud solutions
What do you like best about the product?
Easy to deploy and to troubleshooing with user-friendly graphical user interface
What do you dislike about the product?
after adding a user its Policy deployment inconsistency
What problems is the product solving and how is that benefiting you?
Its well organized and we protect our company PC machines.
Simply administration of devices and accounts
What do you like best about the product?
e3 Civic High is a small, public charter that provides a MacBook Air to each of our over 500 staff and students. We use a variety of software tools to manage devices and accounts over a range of services with a staff of only two while maintaining the privacy requirements of FERPA as well as our state reporting requirements. The ability to integrate with many commonly used systems and script integrations with our unique systems dramatically reduces the amount of time we spend on routine tasks allowing us to provide more resources to educational endeavors while continuing to provide quality service.
What do you dislike about the product?
We have run into a few user interface performance issues around our special cases where specific sets of machines are available to all users.
What problems is the product solving and how is that benefiting you?
JumpCloud maintains our identity and provides SSO across a wide range of tools.
I like the functionality for the most part. there are some features I wish JC had.
What do you like best about the product?
Easy user and hardware management. Application management is great provided they are SAML2 compatible.
What do you dislike about the product?
There are a few applications and services that do not support custom SAML2 configurations, and this negates SSO integration.
What problems is the product solving and how is that benefiting you?
Jumpcloud is making our hardware management incredibly easy. I also love the system insights so I can pull all machine data in a pinch.
Easy to integrate. Very powerful and configurable
What do you like best about the product?
JumpCloud makes it easy to set up your user accounts and manage them. It is then easy to set up things such as Google SSO, and there are loads of helpful integration guides on their site
What do you dislike about the product?
Nothing so far. The platform is very powerful and so navigating the settings can be a bit overwhelming. But stick to what you need and you'll be ok. Again, the documentation is very good.
What problems is the product solving and how is that benefiting you?
Managing a user directory, integrating that with Google Suite and AWS.
Modern domainless is finally here!
What do you like best about the product?
I love the ease of seeing and managing the fleet of devices and users we have from the cloud without any need for a domain or VPN. It also works across Windows, Mac, and Linux with very little complication...something that I have not seen from any competitors.
What do you dislike about the product?
My biggest gripe is that I cannot prevent users with Admin access from getting rid of the Jumpcloud client if they chose to do so. This is a massive loophole that can lead to lost data with a malicious employee.
What problems is the product solving and how is that benefiting you?
Jumpcloud is solving my ability to manage user workstations and credentials with a remote workforce that is spread out across the country and even overseas. I would say our ability to manage users and workstation data has been greatly improved.
Ease of setup and administration
What do you like best about the product?
Very easy to setup and configure with other apps
What do you dislike about the product?
Some of the directions are very confusing. Also the agents for windows synch just go offline for some reason. A restart fixes it but it happens frequently
What problems is the product solving and how is that benefiting you?
Password synch with other apps
Its been a somewhat smooth ride
What do you like best about the product?
Remote application deployment, Remote disk encryption
What do you dislike about the product?
Mac Devices gets locked out rather too often
What problems is the product solving and how is that benefiting you?
Remote device management
Very Good SMB Solution
What do you like best about the product?
As an MSP, easy deployment and tenanted admin portal are highlights of the product. Independent enforcement of MFA on user accounts and on devices is also a welcome addition.
What do you dislike about the product?
Integration with M365 directory requires a renewal of the connection between the two services every couple of months. To the best of my knowledge, there's no way to automate that.
What problems is the product solving and how is that benefiting you?
We're leveraging Jumpcloud to give clients a robust cloud-based directory service option that doesn't require an investment in the Microsoft or Google ecosystems.
Cloud based ldap system
What do you like best about the product?
Being able to manage all computers from one place.I can take the security measures I want.I can make settings from a single point without user hassle.I can format remotely.I can ensure that the programs that need to be installed are installed from a single point. The fact that the system is cloud does not require me to set any additional resources. I don't need vpn because it is cloud.
What do you dislike about the product?
The Jumpcloud administrator environment does not have a mobile app. I have a hard time looking when I'm not at the computer. It would be great if it had a mobile app.Other than that it's a very good program.
What problems is the product solving and how is that benefiting you?
It reduces the mistakes that users can make. I save time because it allows me to quickly set and install the programs I will install. Possibility and possibility of management from one place.
Good balance between features and simplicity
What do you like best about the product?
Simple interface, most of the required features.
What do you dislike about the product?
Pricing could be a little lower for the complete suite of tools
What problems is the product solving and how is that benefiting you?
identity and access management and Single sign on
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