JumpCloud
JumpCloud, Inc.External reviews
3,735 reviews
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A perfect solution.
What do you like best about the product?
Jumpcloud is the industry leader in this space. We use Jumpcloud for our entire org and it has allowed us better visibility into some of our core processes and we are happy we went this direction.
What do you dislike about the product?
To be honest there really isn't anything negative that I have to say about Jumpcloud. Nothing that would be outside of the realm of nitpicking. This tool has it all.
What problems is the product solving and how is that benefiting you?
It has allowed us to get better metrics on our machines and what is going on with them at all times. This has been a pain point for the longest time and jump cloud has solved those.
This solution works pretty seamlessly once you can identify specific nuances with different devices.
What do you like best about the product?
I like that it is widely supported for most devices. Great for our workplace with mixed OS platforms. The daemon does not noticeably impede performance unless the machine is severely outdated. Has great support for older operating systems and systems that are nearing their true end of life. The graphical user panel for administration is very well laid out and intuitive, and it is easy to find things using an educated guess. Documentation is excellent.
What do you dislike about the product?
There are a lot of behavioural nuances when dealing with different models of laptops that presents a steeper learning curve than intended. Sometimes the admin panel UI feels clunky or sticky.
What problems is the product solving and how is that benefiting you?
The ability to manage a variety of computing devices remotely as we are now a fully remote company. The ease of use for end users is great for us because not many are super computer savvy, and a majority of them are on board with just having to remember one password to get into their resources.
CEO Lacks customer vision
What do you like best about the product?
It works fairly well overall with multiple platforms and and has potential.
What do you dislike about the product?
CEO changed 10 "Always Free" licenses to when you hit 11th license you get billed for all of them. Account rep will push you to sign up for 100 licenses and then no more 10 free at all. They did away with a la cart pricing that was $8/mo now $10.40/Mo.LDAP with Synology NAS and SMB is a dumpster fire.
What problems is the product solving and how is that benefiting you?
Supports multiple platforms
Good support and prompt response.
What do you like best about the product?
It has an option that can categorize the Employee type separately. It handles the user accounts in a nice manner with an alert for Password expired, scheduled suspend the account, etc.
Can push the plugins easily without any issues.
Can push the plugins easily without any issues.
What do you dislike about the product?
We don't have an option to restore the account with one click rather we need to pull the data in JSON and then manually we need to create it. If we could have this option then it's good.
What problems is the product solving and how is that benefiting you?
The JC agent which we install to bind the device is easy for us to track for compliance activity.
Easy way to pull the log records from the JC application.
Easy way to pull the log records from the JC application.
Jumpcloud is a great tool
What do you like best about the product?
I like all that Jumpcloud provide the integrated approach to solve the IAM, Device Management and DaaS issues
What do you dislike about the product?
I have concern where Jumpcloud has some of the feature like Multi-tenant organisation is lacking. Competitors like Okta has already implemented it
What problems is the product solving and how is that benefiting you?
We are solving the problem of SSO and IAM using Jumpcloud.
Jumpcloud is helping our IT and Secuirty team to manage devices and users
Jumpcloud is helping our IT and Secuirty team to manage devices and users
Product Review
What do you like best about the product?
Segregation of accounts, policies
User Account Activities
User Account Activities
What do you dislike about the product?
Report generations
Field Filtering
Clumsy dashboard
Field Filtering
Clumsy dashboard
What problems is the product solving and how is that benefiting you?
Active Directory
Jumpcloud review
What do you like best about the product?
Multiple platform friendly, from mac to Linux to windows.
Easy to use.
Great support
Easy to use.
Great support
What do you dislike about the product?
No IOS support at the moment for application sandboxing.
What problems is the product solving and how is that benefiting you?
Endpoint security for users around the globe.
Easy Remote Management of Workstations
What do you like best about the product?
Jumpcloud makes it easy to manage remote systems without needing to rely on a domain controller or similar system.
What do you dislike about the product?
Putting all the pieces together to make it all work can be a little frustrating at first.
What problems is the product solving and how is that benefiting you?
Management of remote systems of a spreadout workforce.
I have more than 50 workstations on my network and management is very easy.
What do you like best about the product?
interface is very user friendly. And adding new users, devices, groups is very easy and comfortable.
What do you dislike about the product?
I need to add users to every workstation seperately.
What problems is the product solving and how is that benefiting you?
making easy management of my devices
Great Product
What do you like best about the product?
I like that I can have any os use it to authenticate to our IAM. Works flawlessly.
What do you dislike about the product?
The policies for devices is lacking and requires another solution to use for endpoint management.
What problems is the product solving and how is that benefiting you?
Authentication to Okta.
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