JumpCloud
JumpCloud, Inc.External reviews
3,735 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Enjoyable Experience
What do you like best about the product?
I use JumpCloud as a MDM for apple devices. I was impressed with the free trial of JumpCloud. I liked that I was able fully use the platform without restrictions. Once I hit the cap on devices. I did try out another MDM. But it wasn't as polished as JumpCloud. I have decided to pay for services to fully manage all my Apple devices. Pricing for EDU customers is very inexpensive.
What do you dislike about the product?
The only thing I have an issue with is, I can't push iOS updates via the console. But after speaking with Jordan Berry, I was informed that is feature is in the works.
What problems is the product solving and how is that benefiting you?
The previous IT director was managing Apple devices as personal devices. I was not too fond of that for obvious reasons. As a K-12 school district, I have to make sure the devices a properly setup and safe for my students to use. JumplCloud allowed me to secure the devices and disable certain services, mainly FaceTime and iMessage.
JumpCloud Remote Assist is very helpful
What do you like best about the product?
The latest feature JumpCloud Remote Assist enabled an intuitive and easy way to assist our end users.
What do you dislike about the product?
When managing macOS laptops, it's unclear when the commands and policies were completed in the laptops. It would be interesting if the status changed only when the final task were completed. For example, if I have a command that would install Google Chrome, using PKG. It would be good to receive the status completed only after the PKG was download and installed. Currently, I got the completed status, but the process is still in progress.
What problems is the product solving and how is that benefiting you?
We are able to create cool automation in order to enhance the laptop provisioning process. In addition, the workflows for user management are great.
Great platform to manage Endpoints, without having to rely on traditional Active Directory Services.
What do you like best about the product?
It is a very systematic platform where one can manage Endpoints without having to rely on traditional directory architecture -- on-premise solution.
What do you dislike about the product?
The only drawback I found is the cost, apart from this all tools are good.
What problems is the product solving and how is that benefiting you?
We can remove our on-prem directory services and enroll all endpoints be it at any network, and manage them freely without hassle.
Great MDM Provider for Linux, Windows, Mac, and Mobile
What do you like best about the product?
I love that they continue to add new features every quarter; ex Password Manager, Remote Assist, and Mac Policies. I also love their Slack Workspace where I continue to learn and can ask any questions I might have.
What do you dislike about the product?
I don't particularly appreciate that they removed the Encryption Widget from the home page without notice. They need a better way to inform their customer of new changes: email, RSS, etc.
What problems is the product solving and how is that benefiting you?
IAM Directory
Asset Management
MDM for Mac and PC.
macOS Zero Touch Enrollment using DEP and VPP.
Software Management for Mac and PCs
Secure our Devices - Encryption, Screen Lock, Password policies, etc.
SSO / Identity Management
Asset Management
MDM for Mac and PC.
macOS Zero Touch Enrollment using DEP and VPP.
Software Management for Mac and PCs
Secure our Devices - Encryption, Screen Lock, Password policies, etc.
SSO / Identity Management
The Best SSO Option Out There
What do you like best about the product?
A huge plus about JumpCloud is that credentials are cached locally. That means that were there to be a problem with the connection to their servers (though this hasn't happened to us), we would still be able to access our infrastructure.
What do you dislike about the product?
In the months that we've used JumpCloud, there has been *nothing* that we have found frustrating or bothersome.
What problems is the product solving and how is that benefiting you?
We needed an MFA and SSO solution that worked with a mixed environment of Windows and Linux servers. JumpCloud is meeting this need admirably.
JumpCloud has been a good alternative to active directory
What do you like best about the product?
The ease of use makes it a good solution.
What do you dislike about the product?
Wish the pricing could be more competitive.
What problems is the product solving and how is that benefiting you?
Centralizing management of user identities and devices.
Comprehensive and easy to use SSO provider
What do you like best about the product?
Jumpcloud's interface is super easy to understand and use. The Knowledge base of solutions is top notch and it has been handy when setting our IdP. We were able to integrate with our applications very quickly.
What do you dislike about the product?
It seems like the UI/UX is for ease of use over the speed of use. I wish there was a pro mode for the UI that increases the information density and allows one to access the functions from one page instead of clicking through several pages.
What problems is the product solving and how is that benefiting you?
SSO, IdP and Identify management are the issues that Jumpcloud is solving for.
Great Service
What do you like best about the product?
This service allows you to replace on site Active Directory server with a cloud based solution to manage users across multiple devices - it works so well!
What do you dislike about the product?
Nothing that I can think of - all works well.
What problems is the product solving and how is that benefiting you?
It solves the need to use Active Directory... which has enabled us to get rid of an on site server.
Easy to use and works well
What do you like best about the product?
Integration with MS365 Entra for user sync and MFA. They keep adding features that are useful over time.
What do you dislike about the product?
Dir sync stopping a few times but was not hard to get fixed.
What problems is the product solving and how is that benefiting you?
Central device managment and MFA. Inventory information.Central device management and MFA. Inventory information.
Pretty nice experience, but some features needs to be perfected :)
What do you like best about the product?
This helps us a lot on distributing security policies
What do you dislike about the product?
In my honest opinion, password manager and package distribution (via .dmg images).
What problems is the product solving and how is that benefiting you?
To keep our PCs updated and configured as we want to
showing 2,341 - 2,350