JumpCloud
JumpCloud, Inc.External reviews
3,746 reviews
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A simple, yet versatile and powerful user management platform!
What do you like best about the product?
It has all of what i need! Sso with scim, ad and ldap, evem mdm and radius!
Comprehensive documentarion and great customer support.
Comprehensive documentarion and great customer support.
What do you dislike about the product?
Pricing offers for small teams could be better.
What problems is the product solving and how is that benefiting you?
SSO - I can use a single login page for my favorite cloud services.
Easy inexpensive option for asset tracking and MDM
What do you like best about the product?
Tech support is stellar, ask a question and within the hour I have had support walk me through the steps, even when it was a case of me not RTFM.
What do you dislike about the product?
The Apple MDM isn't as flawless as I hoped, however, TBF I think it has to do with Apple's end, as once I import a device from ABM, I lose the ability to find it or set users through ABM
What problems is the product solving and how is that benefiting you?
With locations on both coasts and roaming users all over the world, it's a 2 step process to assign the person a login and password on any computer they happen to be at wherever in the world.
More than just an Identity Provider
What do you like best about the product?
centralised user & group management, device and access management (Linux, Mac & Windows), zero touch enrolements, device policies, os & patch management, and much much more ... all in one platform.
There are constant new features and improvements (remote desktop client, password manager ...). Keep up this great work.
There are constant new features and improvements (remote desktop client, password manager ...). Keep up this great work.
What do you dislike about the product?
- Only US Servers (no choice for EU)
- Limited partner/support program and cobtacts in europe
- Online certification and best practices for partners (still only basic certification avsilable)
- Limited partner/support program and cobtacts in europe
- Online certification and best practices for partners (still only basic certification avsilable)
What problems is the product solving and how is that benefiting you?
Fast device setup (zero touch enrolement) & Management
Enforce policies (OS Updates & Patches, disc encryption)
Central user & access management
2FA for VPN via Jumpcloud RADIUS
Enterprise WPA
SSO for multiple applications
sync groups & user assignments between different applications & cloud directories (Google, Microsoft, Personio ...)
... much more
Enforce policies (OS Updates & Patches, disc encryption)
Central user & access management
2FA for VPN via Jumpcloud RADIUS
Enterprise WPA
SSO for multiple applications
sync groups & user assignments between different applications & cloud directories (Google, Microsoft, Personio ...)
... much more
Easy for my team to manage
What do you like best about the product?
Centralized User Manager in the cloud. With our team fully remote, we have to tools to manage our company assets and control access.
What do you dislike about the product?
Trying to use the JumpCloud Password Manager, the UX is not great.
What problems is the product solving and how is that benefiting you?
With users completely remote and having to deploy devices directly from where we purchase, we can easily manage the devices and access using JumpCloud.
Moving to JumpCloud has been absolutely one of the best networking decisions we've made!
What do you like best about the product?
The centralized management of all of our users, computers (Mac and PC), management of SSO in one central space, and overall value. It's been a great platform for us with our multiple locations and many different types of platforms.
What do you dislike about the product?
Honestly, I don't really have any specific negatives. It's been a solid platform for us and we have no specific intention of leaving JC unless the pricing becomes prohibitive.
What problems is the product solving and how is that benefiting you?
Our old design used MS Active Directory for user and device management for our multiple locations. That created a need to have a VPN in place between our offices, and with the simple limitations of a locally hosted directory server, we struggled to maintain a secure and easy to use environment. And being a smaller organization with no internal IT professional, the overall management was just too much for us. JumpCloud has allowed us to continue to manage our user directory, and all of the other components, in house. That has saved us cost and allowed us a much greater level of security and flexibilty.
Excellent method is using ldap without the need of an on-prem server
What do you like best about the product?
I was able to use this for testing and demonstrations of software integrations to LDAP servers without the need of building a Windows AD server
What do you dislike about the product?
Was a little difficult to figure out how to get a basic LDAP connector to read the directory properly, setting are not obvious
What problems is the product solving and how is that benefiting you?
As other services become cloud based, was looking for a solution that provides cloud user management that gave me an old-school AD feel without needing to get into the azure space
Great solution for mac or mixed mac/Windows environments to replace Active Directory
What do you like best about the product?
Ease of use and onboarding devices and users. Good security and policy management.
What do you dislike about the product?
Not any really that I've found yet. It does what we need it to do in a mixed mac/Windows environment and eliminated the need for a Windows Domain server and Active Directory.
What problems is the product solving and how is that benefiting you?
Poor Active Directory integration for macs as well as eliminating the need for Active Directory altogether.
Modern Solution for Modern Problems
What do you like best about the product?
We live in a cloud-native world, and JumpCloud (finally) gives us a cloud-native solution to Identity Management, SSO, MDM, Patch Management, and Secure Endpoint Policy Enforcement, all wrapped up in a single platform! As an IT and Security Services Provider, I use Jumpcloud internally and highly recommend to all of my clients. I've found their support staff to be incredibly knowledgeable and responsive
What do you dislike about the product?
There isn't much to dislike to be completely frank, but there's always room for improvement. Policy management is a hard problem and I would love to see some of the same innovative energy that is evident across the platform geared towards making management of device and user policies more streamlined and automatable.
What problems is the product solving and how is that benefiting you?
Platform-independent Identity and Access Management is a huge selling point for JumpCloud, especially with the ability to easily centralize and manage your enterprise "local" and cloud accounts. Having MDM built-in to the same platform adds immense value and being highly customisable through the use of commands makes the JumpCloud platform an invaluable tool.
Great AD alternative
What do you like best about the product?
We needed an alternative to On-Prem AD and Azure AD and one which worked well with Windows and Mac, we came across Jumpcloud, it's a great service, easy to set up and manage with great features.
What do you dislike about the product?
It's a great service, I honestly can't think of anything that I dislike.
What problems is the product solving and how is that benefiting you?
Clients who require a service to manage their systems and make them more secure. THey usually have a mixed environment or Windows and Mac
Great Interface - Seemless Intergration
What do you like best about the product?
The interface has been a joy to work with, easy to use and organized to make administrative tasks a breeze.
What do you dislike about the product?
There is not much to complain about. Plan to use Jumpcloud for years to come.
What problems is the product solving and how is that benefiting you?
We have multiple devices using different IOS, Jumpcloud helps us authenticate no matter the platform.
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